Be sure to check with your dental insurance for yourself to ensure you're in network before getting…read moreany work done besides a cleaning. They straight up lied when they said my insurance covered the procedures they recommended and accomplished. Come to find out they weren't in network and I had to pay a substantial amount of pocket. Buyer beware.

Excellent care and customer service! They provide comprehensive and compassionate patient centered…read morecare. I am very pleased to find such a great dental group! Carly worked diligently to get my son in while on break from college, she went above and beyond!

I pondered whether I should write this review or not. Fortunately, I didn't have to make the…read moredecision as it was made for me. About 7 months or so ago I went in for a cleaning and much to my dismay I was told I had 5 cavities. In the first 30 years of my life I had none, but now I have five. That should have been my first indicator. About a week after my first round of cavities being filled the exact spot of one cavity became extremely sensitive to cold or heat so I go back in. Her explanation, my gum has receded some so that was causing the sensitivity on the top of my tooth in the exact spot she filled my cavity. Right, so she puts something on the exposed part of my tooth to help and within 2 days it had all fallen off. Several weeks later I went in to have the remaining 3 cavities filled, only I was told they were filling 2 cavities. After I paid and was about to walk out the tech come rushing out informing me they hadn't filled one of the cavities and wanted to know if I wanted to come back in and start the process all over again. I think not. So by this point, I've decided that I will never set foot in this place again. Now, a full 6 months after my last treatment I get a bill in the mail saying I have an unpaid balance that is over 90 days due. First, I paid my balance in full after my last appointment so why do I all of a sudden have an unpaid balance. Second, how is this the first letter I got concerning this. This insinuates that I've got at least 2 other letters and have not bothered to pay up. I had thought this place was suspect early on but this was just the straw that broke the camel's back. On Tuesday I'm going to go in on my lunch break, pay my past due balance and walk out of that place and never go back. I hope that if anyone is looking for a dentist reads this and avoids this place like the plague. If you are looking for quality dentistry work and a professional experience, please look elsewhere.

I give the Thakker Dental Group a five star rating. Dr. Dipa is the best…read moredentist I have ever had. Her office is inviting, her staff is polite and knowledgeable, and the laid-back atmosphere makes it a very pleasant experience. Her equipment is modern, and the doctor's gentle but professional demeanor only adds to the comfort of the office. If you have had fears about going to the dentist, the Thakker group will keep this in mind and display compassion and understanding. The prices are reasonable, and there are specials sometimes offered. Please make this place your next dentist appointment!!!! Julie Gonzales Edwardsvillle

benefits not verified properly before services rendered and trying to collect 2 years later by a…read morevery rude and disrespectful unprofessional manager. they should not have done a full mouth series when one had already been done within the allowed timeframe without disclosing that the patient would have to pay for that. I will not return there and do not recommend due to practices for collection without proper documentation. and trying to collect during holiday season after 2 years.

I would not give them a star either, but as previous reviewers state, you have to in order to write…read morea review. They were my new dentist in early April 2024. About a week after a new patient checkup, one of my crowns came off (not one they had put on). I thought I was lucky that they could just glue it back on April 17, 2024 . When I got to the check out they charged me $110 dollars (I was relieved because this beat having to have a new crown or implant by lots of money). Then a few days later I checked my EOB on line and discovered I should have only paid $54. I immediately brought it to their attention, sent them a copy of my EOB and contact them FREQUENTLY for the status of my refund. Today is July 8, 2024, and I just contacted them again, reminding them that I am a senior citizen, and this is financial abuse.

The care at this place is unmatched. Dr. Jessica Prograis and her staff are amazing. They are very…read moreaccommodating. The prices are reasonable the facility is spotless. The front desk greats you with a smile and are friendly. You really should try them.

Bad experience with this office. One of the doctors likes to gaslight his patients.at first it was…read moregood but he didn't like me finding way s of care that he wasn't trained in when he was in school

Been going here for years. They have another person with my name and have canceled my appointments…read morebecause they don't confirm who they are talking to. Has happened more than once lately. This is front office 101. I'm going to another dentist. If no one else has your name, I recommend Dr K. Once you get past the front desk they are great. Very frustrating!

Staff is always on time, thorough and very compassionate! The newest Dentist is wonderful as well!…read moreHe really puts my young son at ease. Thank you for taking such great care of our family!

I came to Stone Falls Dental Care with some periodontal issues after not seeing a dentist for…read moreseveral years, due to covid restrictions and time/money constraints. I was nervous going in my first time, but everyone from the front desk staff to the hygienists and head dentist is really great. I've been four times now this year: for an initial exam, two periodontal deep cleans, and another checkup. They do quality work, offer payment plans, the office itself is pleasant, and the appointments seem to go by really quickly. The only con is that sometimes it takes a while to get seen, so be sure to book early. My teeth feel so much better after working with them for a few months and I'm grateful for that. I highly recommend Stone Falls Dental Care to any adult who needs a dentist / dental home.

Had the best experience at Stone Falls! Caroline the hygienist is the greatest of all time! She is…read moreso thoughtful, friendly, and attentive and went above and beyond for me! I'm a new patient, but I will be back and cannot wait to see Dr. Prane and Caroline again. Also, the front desk workers are so sweet! Stone Falls is 10/10!

We adore Dr. Mark! He is kind, caring, and works so well with children. Highly recommendread more

From the owner: Providing family dental care in O'Fallon for over 20 years…read more Patients in O'Fallon, IL and surrounding communities have been trusting Mark L. Medder, DMD for over 20 years for all of their family dental care needs. We offer the following services and many more: Cosmetic procedures Preventative dentistry Crowns and bridges Root canals Complete and partial dentures Nitrous oxide At the dental office of Mark L. Medder, DMD, we have convenient office hours with evening and Saturday appointments available. We see new patients promptly, and we can see emergencies the same day. We also accept most insurance plans for your convenience. Call the dental office of Mark L. Medder, DMD to schedule an appointment today!

This review is not for the dentist or her assistants. I saw Dr. Thompson yesterday for an exam, and…read moreshe was kind and thorough. However, I am frustrated with her front receptionists. I wanted to schedule my next appointment in October, and I gave them my insurance's coverage information that clearly states the appointment would be covered. However, based on some "policy" that the front desk came up with, they wanted me to schedule the appointment in November because they were worried insurance wouldn't cover the appointment. 1. I asked to see this policy as written, and the front desk told me no. 2. I asked to speak to an office manager, and the front desk told me no. She asked me if I wanted to speak to the other receptionist. I said yes. After being on hold, she did not transfer me to anyone and told me to go to another dental office. 3. I asked them if they could file the claim for me in October, and if insurance wouldn't cover it, I'd be happy to pay out of pocket. They refused to even try to file the insurance claim, stating their "policy" tells them not to. I understand being worried insurance won't cover the appointment, but I'm angry at the fact they wouldn't even try to file the claim without a good reason, especially when I told them I would assume the risk. I also think the front desk was unprofessional in saying she'll let me speak to another receptionist but then turns around and tells me to go to another dental office. I DO NOT recommend this office, especially to my fellow military spouses. Please go anywhere else.

After previously reporting a negative review due to an unpleasant experience with front office…read morestaff , Dr. Thompson followed up with me to better understand the situation and ensure me that the behavior was not acceptable and not representative of their standards and treatment of their patients. I appreciated the follow up and definitely showed their commitment to their patients. My family and I have been with Dr. Thompson for 6 years and have always experienced exceptional care, so I'm relieved the situation was resolved.

I recently moved to the area and was recommended to visit Dr. Bowman's office…read more Jill did a fantastic job cleaning my teeth and found a cracked filling that was easily fixed by Dr. Gilbreth. They explained every step as we went through the procedure which I really appreciated. I was also scheduled for a crown but I told her that I may be accepting a new position back home the next day and she said that we should wait on the crown so that if I got the job, I wouldn't have to make a special trip back - she was more concerned with not inconveniencing me than performing a procedure that would have benefitted the practice. Everyone was helpful and friendly and I would certainly recommend the Bowman Dental Group and Dr. Gilbreth to anyone looking for a great and caring group of dental professionals.

Very friendly staff and doctors who explain treatment thoroughly. Very pleasant experience here.read more

Dr Bell is the best dentist around don't bother going anywhere else. He's a perfectionist and he…read moretakes extremely good care of his customers. I would highly recommend him.!!!

So happy that we changed dentists. Dr. Bell and his staff are amazing…read more My 12 year old has always liked the dentist but she really enjoyed this trip. My 5 year old not so much, but now she's asking when she's getting her teeth cleaned again. She likes looking at all the old dental tools and the staff is very nice to her. My husband and I both also enjoy our visits. Our teeth are cleaned very well, the office manager is pleasant and very professional, and for me I need a retainer and I love that I don't have to go to an orthodontist. Clean, friendly, professional, and NOT trying to push work you don't need for an extra buck!