Just had my second appointment with Brinton Family Eye Care. What a great experience. Dr Y and…read morehis staff are very friendly and very efficient. They are great with follow-up. Dr Y does a great job at explaining everything that he is doing. Trust your eye care to this wonderful group of people. What impressed me the most was that Dr Y administered all eye tests himself. I've had past experiences with other eye shops that leave basic tests to new employees. What a disaster. This is why I think you should get your eye care at Brinton Family Eye Care.

Continue to be happy with our care here. Recently I had a pair of glasses replaced after his eye…read moreexam. Costco made the lens for their frames. We did this on a Saturday at Costco, which is a very stupid thing to do. It was a mad house. The Costco lady did the centering of my eyes on the new frames but when I picked them up, the focus was bad. So back I went to Brinton. Another exam and a slight adjustment. Back to Costco and they replaced the lens gratis. However, it still was not working so I went back to Costco and had the ladies check whether my eyes were properly centered and...no, the measurement was off, so Costco replaced the lens again, at no cost. Brinton put me on to that and I am very appreciative that he did, and had taken the time do do all the eye checking to get it right. Very nice operation.

I made an appointment and filled out my new patient forms online. I got an 8 am appointment with…read moreDr Cureton. At 755 i entered the office where i was greeted warmly and professionally. A technician came to do some preliminary testing. I saw Dr Cutin who was very pleasant and though. He answered all my questions.. Since i need new glasses, he took me to the optical shop and Kathryn. She helped me choose the perfect frames for me and ordered the correct lenses. I followed up with Dr Cureton. He took time again to thoroughly explain the results of my exam. I went back to the front desk and checked out. What an awesome medical office. Professional and personable. They treat you like you are their only patient? I won't go anywhere else

Great business that's been around for years in my hometown, I've come here for years since…read morehighschool. Even after moving all the way to rockhill to give them my business the ladies in the front are extremely professional and friendly and the doctors are always honest and give the most professionalism.

Best eye exam I've ever had. My eyewear is clearer than other businesses I have used in the past…read more Not overpriced which was a treasure in today's economy

This business is poorly run in every way I have experienced. The doctor is unfriendly, terrible…read more'bedside manner' and she dilated my eyes without my permission. She didn't even INFORM me that is what she was doing until I asked her if that is what she just had just done to me after the fact. I had to change plans for the rest of my day due to her unilaterally making that decision for me. It takes over 2 weeks to get contacts in and then I have to follow up with them myself to hunt them down. The office interactions aren't terribly professional and they moved their office 35 minutes away without so much as informing us as their clients. I found out accidentally on my own. I called this morning to hunt down said contacts and upon finding out they had arrived (no notification from them) I said i would come by in a bit to pick them up. "Ok" is all that I was told. Upon arriving during their posted and "open" business hours I find out that they close the entire office for lunch apparently so I had the pleasure of sitting in my car, messing up another day's schedule, to wait for them to reopen. See hours and open sign posted in window. We were already leaving this practice but now we are RUNNING from it. Don't take your business to Jewell, it's been a trash experience from day one. Worst I've ever known, frankly.

She is very thorough and caught something early on with my sons vision. She always listens to our…read moreconcerns and takes her time with us. Downside - plan for each visit to take a minimum of 2-3 hours.

They bill for things insurance won't cover. When you have a question, no one responds. They play…read morethe blame game as if they never received the message. Peggy in billing talks down to you. I would never recommend this practice

I had my first appointment with Dr Faust this week, and was very pleased. He is very personable,…read moredoesn't rush the process and is very good about explaining things in terms that I could understand. The receptionist was very pleasant also. I was also very pleased with the optician. He was very patient and explained the options available in detail and the advantages and disadvantages of each. I would highly recommend this practice.

This has been my Eye family since 2009. The longevity of the staff just emphasizes the quality of…read moreservice. I wish I could list everyone's name on here:) thank you for taking great care of me!!

Let me echo some of what Sheri H. had to say, because she's right!…read more I have also been wearing glasses since I was eight, and I'm now sixty years old. I moved to Rock Hill almost seven years ago, and started seeing another optometrist. They were okay, but one of the employees in the frames and lenses department was as unhelpful to me as she possibly could be. I've even complained about her a time or two, to no avail. The other employee in that department was as nice, thorough, and caring as you could want, and she had to leave to take care of family. The last couple of times I went for glasses, they were slow to come back, and something was just a twitch off about my prescription. I wasn't even sure there was a problem with it, until I came to Dr Foust! Dr Foust and his group are fantastic. He was super thorough in examining my eyes, and making sure my prescription would be right. It really needs to be, as it is a high index (I'm *very* near-sighted) and a high astigmatism in both eyes. My prescription can be so finickey that I've had to send a pair of glasses back a couple of times in my life to have them remade. Not this time, and not Dr Foust! When Robert McBee was up to bat to deal with my lenses and frames, I asked to use the frames I have, because they're memory metal and I really like them. No problem. Going over the prescription with me, and pointing out a few things that would help my prescription to work well, we ordered my lenses. I was told it would be about two weeks. And, two weeks it was, and I had my new glasses! When I picked them up, Robert told me to wear them to get used to them, and then come back in a few days to see if they need adjusting. Here I am just over a week now, and no adjustment is necessary from my POV! So, Eye Contact Express, Dr Foust and Robert McBee all have my thanks and strong approval! I will be their customer for a very long time!

I called yesterday and spoke to someone in regards to scheduling an appointment. I was told I would…read morereceive a call back on this morning once that completed the insurance authorization. I called back again this morning and the lady I spoke with was very rude and said we haven't completed it yet I asked when it would be completed since I was told I would receive a call back this morning and she replied "sometime today" and hung up. I called right back and told her to not even worry about it. I thought this would be an awesome place to go being as though they have 5 stars but I guess not I don't even want to be bothered with them!

I took my 11 year old daughter today for her first eye exam. We had a great visit! The staff was…read moregreat! The lady that helped us pick her glass out was AWESOME!!! We definitely found a new eye doctor