Scheduled a fireplace/chimney cleaning and inspection for my built in sealed wood fireplace with…read moreair circulation motors. The service person started by asking the last time we had the chimney cleaned, and then advising we should have it done more often and recommending a schedule to follow by cords of wood used - this was helpful information. He then laid out a canvas tarp on the work area and advised it would get rather loud - it likely would have been quieter had they used a brush instead of those curled wires with the big balls on the end. As he started "inspecting" the firebox, the service person told me my damper was broken and that the handle didn't open it. My chimney doesn't have a damper, and what he was pushing up was the fire brick chimney cleanout plug (how did he not know that). He didn't believe me when I told him the handle was an electronic air inlet control, until I showed him the user manual, after which he said he'd never heard of such a thing. He proceeded to clean out the chimney and firebox while the other service person went outside, I presumed to do the chimney inspection. By The Way, they use those awful scented trash bags to collect the waste which, for someone with severe allergies, was pure torture! Near the end of his cleaning, I asked if he was going to open the lower grate and clean under the fireplace where the ash catchment is, and he responded he didn't need to, so I assumed he was able to somehow clean it from above. He was sure to thoroughly clean up the service area when finished. The second service person returned inside and, when I asked how the chimney was, his response was that it was fine. I commented about how quiet he was that I didn't hear him on the roof, and he said they use a drone to inspect it so they don't have to climb. Cool, can I see the pictures? He said they'll email them to me when they get back to the shop. I made my credit card payment and they left. Later, when I went outside, I found the bag of fireplace dirt and cleaning rags laid against the side of my house... luckiy just before the rain and wind storm for that day started. Then when I went inside to start my first fire of the season, I find that instead of somehow cleaning up the ash from above, his method instead blew it all over the underneath of the unit and the blower controls, and that the ash pan was now half full. Oh, and the service plug was put only partially back and upside down so that it didn't block the hole properly. I phoned the company, and a polite woman apologized for the situation and arranged for the service people to return later in the week to complete the cleaning, and also explained that their practice is to always leave the cleaning debris and waste for the homeowner to dispose of but that the service people are supposed to advise of this rather than just leave the trash outside. I also mentioned the photos from the chimney inspection and was told she'd be sure they were emailed. A few days later, the same service people returned. The original sweeper had a real pisser of an attitude this time as though I had personally insulted him, "what's the problem?!," and the other younger one was quiet but professional. They cleaned out the underneath of the fireplace quickly and left. Now here's the kicker... later that evening when I went to file my invoice and inspection report, I see they've noted that I have a brick fireplace with an insert and a brick chimney with a liner. NEITHER OF THESE IS TRUE. My system is a stand alone built in sealed wood burning fireplace with a stainless steel firebox, and a wood framed vinyl sided chimney chase with a double walled stove pipe! AND, I've yet to receive any photo proof of the inspection (it's almost 3 weeks). So now I seriously doubt the accuracy or even completion of any inspection that may or may not have been performed; I suspect these men were only "cleaners" and not "inspectors". I will not use this company again!

Lancaster Chimney Sweeps installed our liner for our wood stove 12 years ago and have been cleaning…read moreour chimney every year since then. I highly recommend them!

Alex came to my townhome today (during a snowstorm!!) and did a fantastic job cleaning and…read morerepairing my gas fireplace. He even painted both the inside and outside for me!! It looks and works great now. I will be using him for additional work as well (installing a fan in the fireplace). The price was also great. Swell guy overall.

On time, proficient, covered the floor, cleaned upon completion. Good job. The repairman did…read moreeverything I expected.

Jack is one of the best people I know. He is fast, efficient, and cleans up after dirty work. He…read moresold me a Osburn woodstove insert that I can't keep from smoking. If the flue is cold after not running for 2 days it smokes my whole house up until the flue gets warm and draws a draft. I have had Jack out several times and he can't make it work. This woodstove is nearly useless as I can't fill my entire house with acrid smoke every time i let the flue go cold. I have tried everything and am ready to throw out a $7,000 investment.

Fast and professional service. Contacted me within half hour of arrival.Priced right. Highly…read morerecommended!

This is the second time/second home that we have used this company and I only have good things to…read moresay about them. Professional personable and great at what they do. Prices are very reasonable! We had the report before they left our home. I would recommend this company to everyone I know. If you have a chimney this is who you need to call!!! Adding an update these guys just came back and did more work that we requested and did a fantastic job efficient and follow through to make sure that everything was done properly once they were finished clean and it looks great call smokestack masonry!!'

Smokestack masonry exceeded all my expectations with their service and quality. They are detail…read moreoriented and communicate all issues very openly and provide options for you to choose from to fix whatever issue pops up. My neighbors are all commenting on how nice my new chimney cap looks.

Great Service - even after the sale! Walter came out to give me a quote on installing a stainless…read moresteel chimney liner in my 123-year-old house. Oksana kept me apprised of the date of installation and ETA. They were on-time, and polite, took photos of the materials and final installation on the roof and hook-up in the basement, and sent them to me. That evening the boiler never came back on so I texted the installer (Walter's son) and he put me on a Facetime call to help me find the switch. When that didn't work he called Walter to report the problem and then let me know that Walter would be here in about 45 minutes ... they wanted to be sure I had heat overnight. Walter arrived at 9:15pm and quickly rectified the problem by finding the "reset" switch. The boiler immediately started up. Within two hours I was blown away by how quickly my old 2-story house had gotten toasty warm!! I've put a lot of money into repairs in this house but this investment showed an immediate improvement in energy efficiency! Thank you for a great job!

Honest and Reliable. After inspecting my chimney, Walter said it didn't need cleaned. No charge for…read morethe visit. Nice to find honest business owners!

Wonderful customer service! We had 2 dead squirrels stuck in our fireplace and they came out and…read moreremoved them with no issues. We highly recommended this business. Top notch, good people, which is becoming harder to find these days. Thank you!

I would like to commend them for their honesty and Integrity. I had an appointment scheduled for a…read moreFP chimney cleaning and installation of a SS cap to keep birds/rain out. I had not had it cleaned in 30 years. When they showed up (on time) he inspected my chimney flue with a mirror and light and informed me that there was no creosote buildup in the chimney at all therefore no cleaning was needed. They could have very easily pretended to clean it and charged me but didn't. He saved me about $180. Thankfully they were honest with me. That type of integrity is rare in the business world today. From my experience I would highly recommend Commonwealth Chimney Sweeps to anyone needing any service they provide. Thanks for the honesty!!!!!!!

A fantastic experience, start to finish, with Dan & Stacy. No nonsense, experienced estimate and…read morethorough work. Dan was timely and provided an honest initial appraisal. Communication was excellent throughout and once scheduled the work was done as scheduled. Long time city residents comfortable with city permits and processes. They're booked ahead for a reason, wait for them, if you can.

After four months of no oil deliveries, Leffler Energy inexplicably decided to deliver oil to my…read morehome in the middle of a July heat wave--despite the fact that my home uses oil solely for heating, not hot water. There is absolutely no logical reason for this delivery to have taken place in the dead of summer. Naturally, I called to inquire why this happened. I was told someone from the delivery department would call me back. That was over two weeks and three phone calls ago, and I've still heard nothing. The complete lack of communication and accountability is appalling. If this is how they handle something as basic as a delivery inquiry, I can't imagine how they'd respond to a real emergency. This is a deeply disorganized, unresponsive company. Spare yourself the frustration and go with someone who values their customers' time and trust. Leffler Energy has made it crystal clear that they do not.

I have been a loyal Leffler Energy customer for over 20 years, typically receiving one or two…read morefill-ups each year. However, my recent experience on 12/4/25 was unacceptable and has ended my relationship with your company. On that date, I received 183 gallons of heating oil at $4.97 per gallon. After noticing that the average price for oil that day was around $3.45 per gallon, I called your customer service line to address the discrepancy. The first representative I spoke with said she would automatically take $0.10 off per gallon and could not do anything else until the truck returned and paperwork was completed. She assured me that a customer service representative would call back to negotiate a better price. After two missed calls, I called back and spoke with a gentleman who had a very serious tone and was unwilling to listen. He stated the bill was final and nothing could be done. When I expressed my concern about the significant price difference, he dismissed it and insisted on payment over the phone. I declined and said I would pay within 30 days. This experience was extremely disappointing. After two decades of loyalty, I expected fair treatment and reasonable pricing. Instead, I felt dismissed and pressured. I will never use Leffler Energy again and strongly advise others to shop around before choosing your service.