These dentists and dental assistants are by far the best company I've been to. They are one of a…read morekind. They take the best care of you and are there for you through the whole procedure. I have been with them for over 12 years! Best Dentists I've ever been to in 46 years! Thank you to the whole staff! You all are amazing

I was told I had 8 cavities and needed a root canal. I felt odd about how the information was given…read moreto me so I decided to go to a few other dentists to get checked out . Turns out I have no cavities and don't need a root canal. I have been going to another dentist for 4-5 years now and haven't had any issues or cavities or root canals. This place seems like a scam and the front desk people are also sales reps. In addition , I would get charged for a cleaning after my insurance . This place is crazy.

I can not tell you how happy I am that I found Chagrin Falls Dental. Their entire team is top…read morenotch. They invest in the utmost technology and invest in employees with not only expertise but also personal skills to make the expirence unbeatable. Thank you Chagrin Falls Dental!

Had a great experience at this dentist office. They were kind and had open appointments only a…read moreweek out. Had good care from the hygienist and dentist and look forward to coming back.

I visited Solon Smiles on January 2, 2026 for a routine cleaning. I presented a coupon which stated…read morean $88 discount payment for all new customers for cleaning and X-ray. I was told the coupon was not required because my insurance paid for the visit and no extra charge was to be applied to me. Unfortunately, I received a bill, WU0023 asking for $145.30 after an insurance payment of $308.20. The bill was sent to me several times, regardless of my explanation that I was told no extra charge from the beginning. I also argued that I did present my first-time customer's coupon for a total charge of $88 during my visit. Solon Smiles refused to listen to my repeated complaints and insisted on charging me $145.30.   I believe that I should either pay $88 as a first-time customer as the coupon indicated, plus a return of the $308.20 to my insurance account or they should only charge insurance $308.20 and waive my $145.30. If they do not do any of these two options, it means that the coupon is only a scam to bring customers in without honoring it. Best regards, A Very Unhappy Customer

My bill was connected with another persons. They just added the the charges up and sent it , to me…read more I had to call them and clear things up. In the office they wanted me to pay walking in and then again asked when I was leaving. I told them about the mess up with the bill they sent and they denied knowing anything about it. Been there for a year and found out they don't have my records when transferred from retiring dentist who sent his patients to them in bulk. records should have been there before you walk in the door. You would think that would be a priority. I swear a year ago they said they had my records. Do procedures that are not necessary. X rays for non evasive procedures. Prescriptions for things you never needed. Felt like a number. Poor communication.

Dr. Jo is great! Always caring and listening. Highly recommended.read more

From the owner: 5 Reasons to Call Us: 1. Personalized Care…read more.. -Your concerns come first! We'll go at your pace. 2. We take insurance! -We're affordable & accept 97% of dental insurance plans. 3. One Stop Care... -Cleanings, white fillings, crowns, root canals, etc. 4. Same Day... -Same Day Emergency Care! Evening hours available. 5. Only Necessary Treatment... -No big, expensive, overwhelming treatment plans.

This is such an amazing dental care facility! The staff is extremely nice and welcoming. They talk…read moreyou through every question or concern you may have and explain what they are doing so you are never worried about what is happening in your mouth. It's a new building and it is so extremely clean and has the best chairs with a TV above so while you are getting your teeth cleaned or having work done, you can watch HGTV and get your mind off all the poking that is happening in there. If you are looking for a new dentist office, Dr. Hivick is a great doctor that is very calm and patient. I highly recommend Chagrin Family Dental Care!

The experience was fine and the people were nice but they displayed their true character when they…read morebilled me for more than 3x more than what they originally told me and told me that I had no other choice but to pay it. They give you an "estimate" of what your insurance will pay, you agree to pay it, and then a month letter expect another bill that is drastically higher and you are told that their estimate was wrong and you have no other choice but to pay it. They do not explain to you at all that the original bill is an estimate and that you could be on the hook for much more. Sounds criminal if you ask me. i Highly recommend not being a patient here due to their money hungry and dishonest practices.

We have been seeing Dr. Hivick for the past 2 years. He and his staff are great. His office is…read moreclean and pristine. He and his team are thorough and good listeners. I would recommend his services for the young and older. I have 2 daughters 20 and 22, my husband and myself along with my 85 yr old mother-in-law. Who made the switch after her dentist retired.

Dr. Guirguis is very knowledgeable and friendly…read more Like everybody else, I usually fret the dentist's visit, but having 2 great visits to Dr. Guirguis' office I now actually look forward to going to back