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    Lan Do & Associates

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Services - Lan Do & Associates

    Translation services

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    5 years ago

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    Multilingual Technologies - Our Team (2014)

    Multilingual Technologies

    (12 reviews)

    5 years ago, Emily at Multilingual Tech did a notarized translation of a county issued document…read morefrom English to Chinese needed for a matter in Taiwan. It was a very positive experience working with her then - outstanding communications, very reasonable price, and fast turnaround. It turned out I needed 2 more notarized copies of the same document now, and I worked with Jonathan on this. Again - great communications. They still had the translation in their computer system, and generated it very quickly at an extremely reasonable price. Company is very professional and a pleasure to work with.

    Edit 11/28/24: The business confirmed they received my Zelle and have refunded it back to me today…read more Considering reservations businesses may have, I am glad they followed up with my initial review and the refund. Would recommend them to anyone needing translation services. I was in urgent need of translating my marriage certificate from English to traditional Chinese. And by urgent, I mean on a Monday night ~4pm needing it the next two days. I reached out to Multilingual Technologies on Yelp for a quote, and they responded very quick, asking me to email them my document and they would give me a quote and turnaround time. After emailing them my document, I got a fast response with a $80 quote for the translation and notarization. Like how other reviews mention, their prices really are outstanding and cannot be beaten by other places around. The person I was talking to even offered to email me a proof of the translation by 11am the next day (Tuesday), and I could pick up the paperwork by Wednesday first thing in the morning when their office opens (10am). These were without any additional cost. So for service, pricing and turnaround time-wise, this place is pretty solid and I would recommend. The reason I took 2 stars off, is because of the payment issue. In the email, the person asked me to send the payment via Zelle or Paypal, since they do not take credit cards. I immediately sent the Zelle payment to the listed email, and the payment was taken out of my bank account. An hour later, the person emailed me back saying they have not received the payment yet and is asking me to investigate. From previous experience, it has happened with my bank (Bank of America) where they might take a few business days for the Zelle payment to send to a "new" recipient for security purposes; also, depending on the recipient's bank, it could take a few days to clear as well. I even called my bank and confirmed this and sent Multilingual Technologies my payment confirmation twice; but on their end, since they have not received the payment at the time of me picking up the documents on Wednesday morning, I was told to pay cash. Since I was in urgent need, I paid cash at the time of pickup, but I also noted to the person at the office (Jonathan) of the situation with the Zelle payment and asked them to please send the payment back to me when it goes through, since I have now double-paid. As of today 11/22/24, I still have not received the payment back from Multilingual Technologies. I am hoping 1. moving forward, for future customers they can also note that the payment can be done in cash as well - I would have went with this method instead of paying via Zelle; and 2. send me my payment back when it does go through.

    Bow Joy Services - Translation Service

    Bow Joy Services

    (148 reviews)

    Chinatown

    Spencer Chase is a scammer. I wish I had read the recent reviews before paying him…read more I hired Spencer for assistance for a Chinese Visa application. Similar to other reviewers here, he initially seemed very responsive and knowledgeable, but then the delays and excuses started. Since he has had legitimate experience in this field, his excuses seemed reasonable, so I gave him the benefit of the doubt. In the end, they were all lies. Here is an incomplete list of the excuses he used: "Waiting for the pickup notification" "Should be today or tomorrow" "It will definitely be next week" "They are a little backlogged at the Consulate" "Should be any day" "Will contact you soon, at the consulate now" "Should be getting the pickup ticket tomorrow" "They are prioritizing business first, ticket applicants second, and non-ticket applicants like yours third" "This delay is not typical" "Your application was batched with a tourism order last week" "I've been using all methods to try to get this done as soon as possible and it will be completed this week" "I got the pick up date and it's for next Thursday" "I just received one for another case that was submitted shortly before yours so it looks like we're almost there" All of these excuses sounded believable and made the process sound like it was always tantalizingly close to completion, but every one of these updates was a lie. Every. Single. One. I was a fool to have believed him. I hired Spencer in July when he promised it would be done in 2-3 weeks. I had to threaten him with legal action in order to recover my passport in November (4 months later, still with no visa in hand). After getting my passport back, I went to the consulate myself. The whole process took just 40 minutes (mostly waiting in line). It makes my blood boil just thinking about how Spencer strung me along for 4 agonizing months because he couldn't have bothered to go to the consulate for a mere 40 minutes. He exploited my inexperience and took advantage of my patience. My advice for anyone applying for a Chinese visa: do it yourself. The consulate updated their online application process in October 2025 so it's much smoother. If there is anything missing in your application, they'll tell you online exactly what you need. When it's time to submit your passport to the consulate in person, you just need to drop off the passport. The processing is super fast now because they've already reviewed everything online. And you don't have to pay a penny until your actually pick up your passport with the visa. Even worse than wasting your money and time, Spencer will ruin your travel plans and your mental health. He never planned on completing the work. Please don't make the same mistake I did.

    I paid for preparing documents and my citizenship application, Spencer collected money from me…read moremultiple times for same work, and promised to refund the excess amount or I can use it as credits if I need further services. However, with no work completed and no updates, Spencer ghosted me when I called, multiple times. Eventually, I submitted the application by myself in April 2024 and asked for the refund. Spencer agreed to the full amount of $5,025 in May 2024, and promised to pay me gradually, but I have only received 1 payment, in amount of $200 on 5/28/2024. Until today, Bow Joy Services still owes me $4,825. I filed complaint via BBB, the complaint was closed with no answer from the business. I am bringing Bow Joy Services to SF Small Claims Court, but the Sheriff's office couldn't serve the defendant. What kind of person ignores Sheriff's notices or a court order?? Feel free to check for court documents on SF Small Claims Case Calendar: https://webapps.sftc.org/cc/CaseCalendar.dll?=&SessionID=D5E2D70387A13C09417EA608B4977BC76FC4B29C Date: 10/28/2024 1:30 PM Case Number: CSM-24-868867 I have suffered enough with this business, I hope there will be no more victims like me.

    Lan Do & Associates - translationservices - Updated May 2026

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