We used Travel Wizards for our trip to Easter Island/Rapa Nui off the coast of Chile. It was an…read moreamazing trip and the moai are amazing. Travel Wizards found us an amazing tour guide.

What an incredible trip! Two weeks exploring New Zealand with tours, professional guides, first…read moreclass hotels & car service. It was our "bucket list" tour & did not disappoint in any way! Our agent was knowledgeable & had many terrific suggestions. She accommodated our personal requests & made sure arrangements were confirmed. We're ready to book with Travel Wizards again right now

I would like to thank Akcok Law Firm very much, they really have a great team, great lawyers and a…read moregreat team, they reopened a closed file for me, they were always interested, they were always helpful, you are definitely the best, thank you once again. and I definitely recommend it to everyone

The Akcok Law Office helped me apply for my Green Card Application. I highly recommended Akcok Law…read moreoffice to my friends and anyone looking for help with the application process The lawyers were very helpful throughout my whole application process. They answered all my questions and responded immediately.

My father was sick and I engaged them for emergency visa in January for me and kids. I specified in…read moreapplication and to the travel agent I can only bring kids in July. She made an executive decision for my kids to get a visa issued expiring in May. $800 for both kids. Completely wasted. They have stopped responding to my chat massages. Never responded to any compensation. The wave of rushing back to China will eventually pass. My need of having help with visa will continue to stay. I will take my business elsewhere. This is not a place worthy of trust.

They helped me get my china visa in time for my flight despite delayed processing at the embassy…read more They were always on top of things. I highly recommend them!

I used Palace Travel in Burlingame to get a 10-year, multiple entry tourist visa for China. I…read morecouldn't be happier with the price (cheaper than all the other options I looked at) and the service. Oliver was very helpful; he was quick to reply by email and by phone to all the questions I had about the application and the process, and was very accommodating of my schedule when I wanted to arrange to personally deliver my application and then, when my visa was ready, to pick up my passport. The processing time was quick despite the fact that I did not choose rush service. I highly recommend Palace Travel for its Chinese visa service, and if I ever have any other travel needs that require the services of a travel agency, I will return to Palace Travel.

From the owner: 10 years Chinese visa for only $50 service fee;…read more Deluxe China tours at low prices.

Absolutely love this place! The owners are two girls, who seem to have it all covered all the time…read more Tickets, visa, passports and all of it with a smile a great recommendations. The prices are great too! I was amazed when they kept offering me prices on international tickets and cruises that were cheaper than I could find on the net...

Diana is the best. Nobody beats their prices. They have been in business for so many years (15 or…read moreso) and I wonder why there are no reviews?

Excellent service and advice for travel passport service is excellent Sf well kitty is very good at…read morewhat she does

Brandon Kreitner Travel Expert…read more888-832-2270 (Direct Number) Brandon was able to get our business class tickets at half price. Call Brandon for your travel needs!

Don't waste your time. I contacted them to find flights…read more Provided all requested information. Was contacted once by Emma. Then I never heard back. Never got one quote. Sent several emails and was ghosted. No reply at all. Terrible customer service. Contact other compan

Spencer Chase is a scammer. I wish I had read the recent reviews before paying him…read more I hired Spencer for assistance for a Chinese Visa application. Similar to other reviewers here, he initially seemed very responsive and knowledgeable, but then the delays and excuses started. Since he has had legitimate experience in this field, his excuses seemed reasonable, so I gave him the benefit of the doubt. In the end, they were all lies. Here is an incomplete list of the excuses he used: "Waiting for the pickup notification" "Should be today or tomorrow" "It will definitely be next week" "They are a little backlogged at the Consulate" "Should be any day" "Will contact you soon, at the consulate now" "Should be getting the pickup ticket tomorrow" "They are prioritizing business first, ticket applicants second, and non-ticket applicants like yours third" "This delay is not typical" "Your application was batched with a tourism order last week" "I've been using all methods to try to get this done as soon as possible and it will be completed this week" "I got the pick up date and it's for next Thursday" "I just received one for another case that was submitted shortly before yours so it looks like we're almost there" All of these excuses sounded believable and made the process sound like it was always tantalizingly close to completion, but every one of these updates was a lie. Every. Single. One. I was a fool to have believed him. I hired Spencer in July when he promised it would be done in 2-3 weeks. I had to threaten him with legal action in order to recover my passport in November (4 months later, still with no visa in hand). After getting my passport back, I went to the consulate myself. The whole process took just 40 minutes (mostly waiting in line). It makes my blood boil just thinking about how Spencer strung me along for 4 agonizing months because he couldn't have bothered to go to the consulate for a mere 40 minutes. He exploited my inexperience and took advantage of my patience. My advice for anyone applying for a Chinese visa: do it yourself. The consulate updated their online application process in October 2025 so it's much smoother. If there is anything missing in your application, they'll tell you online exactly what you need. When it's time to submit your passport to the consulate in person, you just need to drop off the passport. The processing is super fast now because they've already reviewed everything online. And you don't have to pay a penny until your actually pick up your passport with the visa. Even worse than wasting your money and time, Spencer will ruin your travel plans and your mental health. He never planned on completing the work. Please don't make the same mistake I did.

I paid for preparing documents and my citizenship application, Spencer collected money from me…read moremultiple times for same work, and promised to refund the excess amount or I can use it as credits if I need further services. However, with no work completed and no updates, Spencer ghosted me when I called, multiple times. Eventually, I submitted the application by myself in April 2024 and asked for the refund. Spencer agreed to the full amount of $5,025 in May 2024, and promised to pay me gradually, but I have only received 1 payment, in amount of $200 on 5/28/2024. Until today, Bow Joy Services still owes me $4,825. I filed complaint via BBB, the complaint was closed with no answer from the business. I am bringing Bow Joy Services to SF Small Claims Court, but the Sheriff's office couldn't serve the defendant. What kind of person ignores Sheriff's notices or a court order?? Feel free to check for court documents on SF Small Claims Case Calendar: https://webapps.sftc.org/cc/CaseCalendar.dll?=&SessionID=D5E2D70387A13C09417EA608B4977BC76FC4B29C Date: 10/28/2024 1:30 PM Case Number: CSM-24-868867 I have suffered enough with this business, I hope there will be no more victims like me.

I had a great time, never felt pressured at stop were they sold merchandise. Everything was taken…read morecare of for you.

*** BEWARE *** My…read moreelderly parents took a leap of faith and purchased a tour with this travel agency. Unfortunately, their luggage was lost in transit during their outbound flight. As you can imagine, it is a difficult and stressful situation for seniors at the age of 77 that cannot speak English. To make things worse, all the checked luggage were tagged with wrong names, making it impossible to track. The Nexus Holidays tour guide, Anny, explicitly lied to my parents that they have filed a claim with American Airlines (AA) on the day of arrival. I personally called 10 days later to find out that no claim was filed for that flight, or under my parents name. After 4 hours of investigation, AA was able to track down the luggage and ship it back to us. My parents should've requested for a claim number from Nexus Holidays, but they didn't know the process. Secondly, they promised to file a claim for the expense incurred from the delayed luggage via travel insurance and AA. When we reached out to follow up, no one was eager to help. There's absolutely no accountability for their actions. Book at your own risk as you will not receive any support or customer service from this travel agency - you are on your own, as indicated by other yelp members.

I booked a cruise to Mexico from Clementine. She was very friendly and helpful. It will be my…read morefirst cruise experience and I had a hard time of deciding on which ship I wanted to cruise in. She patiently laid out all the pluses and minuses (not the one from the internet comparing the different ships!) based on her experiences and other travelers reviews. I'm very excited for my cruise and I will certainly book more trips from this travel agent!

George sent me to Odessa Ukraine this Summer. He set me up with miraculous air connections,…read moreoutstanding accommodations and a cab driver sent from heaven. Best trip of my life! George is a second generation travel agent and totally knows his game. His assistant Clementine is a real Doll and extremely competent. If you need some well engineered and hassle free travel arrangements these are the people to see. They specialize in golf vacations, but they do everything else very, very well!