The bus was in good shape and the driver was professional. They run far behind schedule with zero communication. They don't have any tracking, no text updates, and cannot process tickets from your phone. Call them for update before you go to wait and wait and wait for them. They do return phone calls and were very nice when telling me they were over an hour behind. read more

Great place to work. Awesome staff, drivers and mechanics. Buses are clean and well maintained

I am so thankful that our company has gotten a new contract with a different bus company to start in 2024. Of nearly a dozen bookings this last year with Lamers, every single on has been a DISASTER. IF THIS IS HOW THEY TREAT A REPEAT CONTRACT CLIENT IMAGINE HOW THEY WILL TREAT YOUR ONE-OFF BOOKING! AND IF THEY WILL TREAT A CUSTOMER LIKE THIS IMAGINE THE NIGHTMARE THIS COMPANY MUST BE TO HAVE TO WORK FOR!!! Extremely rude and unprofessional staff are perhaps the most offensive part of every transaction with them. The day to day staff by and large isn't great but there are a few you can tell are just trying their best to make a living working under absolutely deplorable management and leadership. The quality of your employees is a direct narrative of the culture and environment your management and ownership sets. It's hard to blame the late driver or the disgruntled staff since they are just trying to hold a job and were hired into a company that would take them because of a lack of standards with a system that sets them up to fail in a culture of deflecting responsibility and abusive customer service. Don't just take our word for it, read the other reviews. They all have a horror story like ours. There is not one good thing I can say about Lamers. The booking process is always a nightmare. Documents not being sent or processed, payment issues, errors on routing drivers, vehicles breaking down mid-trip, drivers vanishing from return pickup locations, dispatch never able to reach the drivers; the list of issues could fill ten reviews. There are the buses that are always late, showing up at the wrong location, taking confusing indirect routes to destinations, breaking down constantly, or full of windows that are broken and can't be closed/open in the middle of winter/summer. Nothing is on time. Nothing goes smoothly and everything interaction was a brushoff layered with PERSONAL INSULTS by their staff mostly at the management level. I am of the firm believe of giving the benefit of the doubt and never advocate for someone loosing their job or livelihood but there is a Manager at Lamers named Diane that is quite possibly the worst person I or my staff has ever had to work with. She is rude, condescending, never responds to attempts to reach her, dismisses every issue you address with her, and literally insults the customer as a ploy to justify bad service. I wouldn't talk to my enemies they way she talks to my staff when they have had to call her. Management has no interest in improvement but has every excuse for why poor service is not only acceptable in their eyes but should be in yours as well. Book with them at your own risk and know that regardless of how bad it goes there will be no resolution on their part that you will be satisfied with. You will walk away feeling put down, ripped off, and accosted in nearly every sense of the word. You have better odds of success buying a lotto ticket than booking a bus through Lamers. Save yourself A LOT of time and frustration and book with Badger Bus Lines or Wisconsin Coach Lines. Prices are relatively the same and they have far less bad reviews. Both have bailed us out numerous times when Lamers failed us and while no bus service is perfect at least they treat you like a human being and you don't feel bad about yourself for having worked with them. read more

Your pm school bus driver, Leanne is bully to kids!!! And I don't think she should be allowed to work with kids if she's mean and nasty to them. She has been horrific to my 12 yr old son now for two years in a row. Making up lies accusing him of things he's not doing (when my older daughter and other neighbor kids in our neighborhood, confirm none of her accusations are true and that she picks on him and is mean for no other reason than she just doesn't like him!). Leanne has been harassing him for the past week now with threats that he'll be kicked off the bus today, however I never received any type of warning or notice from his school officials indicating he's been written up or a problem at all on the bus. Lids have enough stressors in their lives on this day and age, the last people they should have to worry about are the adults who are supposed to be role models in their lives! Not bullies who add more hardships and stress to their plates. read more

Bus from Milwaukee Brat House to Jimmy Buffett concert at Alpine Valley has no AC!!!!! How does a driver leave the yard with a bus that doesn't have AC when it's 95 degrees and 90% humidity?????! This sucks!!!! read more

Lamers bus driver had to walk into the sign he parked in front of saying Auto/pickup parking only. Instead of lamers bus driver parking in the back by the semi parking he decided to take up 4 auto spots. Shame he didn't get towed like the sign said. read more

Lamers Bus Lines - Auto/pickup parking only - Buses Near Me - Milwaukee, Wisconsin

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The management has since replied to my original review and they seem to be doubling down on how wrong they were in this situation. They reference waiting on our wedding party to take pictures at the hotel. Our wedding party was never at the hotel. In fact, what she is referencing (but neglects to include) is that the driver showed up at the WRONG hotel and saw ANOTHER wedding party, assumed it was our wedding, and sat there for 40 minutes before thinking to call my husband. Mind you, they were not supposed to be picking up our wedding party, they were supposed to be picking up our guests in two trips. The driver then realized she was at the completely wrong hotel and that is when she called my husband, who passed her off to the coordinator. Seeing as they have GPS tracking, they should be able to clearly tell that their driver showed up at the wrong hotel, sat there for 40 minutes on the assumption that another wedding party was us, and then picked up all of our guests late once she finally got the correct info from our coordinator. Guests had to uber and drive just to make it and we had to push back our entire wedding by 40 minutes and all subsequent events. They refuse to acknowledge their poor service or even offer a sincere apology. They did not follow the contract, since they arrived at the wrong location and they were supposed to complete two trips before the ceremony time, but only completed one since they were so late. I would reiterate again: absolutely do not book with Lamers! read more

Lamers school bus number 1134 (that was just in downtown Milwaukee) the driver did not even look to see if there was pedestrians in the road and nearly hit me had I not stopped walking even though I had the crosswalk sign saying walk the inattentive driver could have taken out a lot of pedestrians and needs to be retrained as to how to look for pedestrians while driving and also while in downtown Milwaukee read more

Representative was rude. Thanksgiving weekend had unscheduled bus transfers and a lot of confusion. Still great they run at least once almost everyday and I use them occasionally. read more

We got a bus and the door was broken so we couldn't leave we wasted a hour just sitting there we missed over 35% of our trip just because the company didn't bother to check the bus before they sent it never use again read more

Used 2 coach buses for our daughters wedding. One bus broke down on the way to the ceremony. Half the guests were an hour late getting to the ceremony, which resulted in screwing up the whole dinner/cocktail time for the reception.Bus driver didn't know where the Wisconsin Club was, where we had the reception. Major disaster. $1200 it cost. They would only reimburse us $300. They never apologized. And stated "well don't you're cars ever break down?". Really?!?!? I then wrote a letter to the company and I never heard back. Good luck if you go with this company. Would not recommend! read more

Our Church worked with Lamers for an outing from Madison to Milwaukee (Fiserv Forum for a Buck's game). Erin (sales consultant) was amazing. She was helpful even when I couldn't print all the paperwork! Liam--our bus driver--was courteous, professional and fun. He dropped us off right in front of the forum in this frigid Wisconsin weather--and was waiting with a warm bus even before I texted for return pick up. We will DEFINITELY work with them again. Reasonably priced compared to the competition, immaculate bus, great to have a bathroom on board, and wonderful to leave the driving to a professional. Looking forward to next year! read more

We hired Lamers to provide shuttle buses to transport our guests between the church and the reception venue on the day of our wedding. They gave us three yellow school buses that showed up right on time. Great service, easy to work with, good price. There you have it. read more

Lamers Bus was great. I contacted them online, their pricing was very reasonable, most of the correspondence was done through email, and after payment, they confirmed with me again prior to the wedding. However, I did not get to meet the shuttle driver as I was at the venue really early and had a ride back to the hotel. But, my contact said he was there on time and did a very good job. The best part came AFTER the wedding when all of my guests told me how great he was. People let me know that he was funny and interactive, accommodating, and very polite. I would use Lamers Bus again. read more

My son hired Lamers to shuttle guests between hotel and reception venue on wedding day. Bus driver drove off BEFORE the end of the contracted time leaving bride, groom and guests stranded. Lamers did send a different bus and driver, but it took over an hour to get there. As they said there wasn't any way to contact the original bus driver. This left the bride & groom and guests standing outside until after 1 in the morning. Lamers response was that the driver stayed until midnight thus the contract was fulfilled. Also, guests reported bus driver blew through red lights, stating "no ones around anyway". read more

I traveled to Dyersville, Iowa with Milwaukee zoological society on a Lamers bus. The trip it self was great. The problem was ride home I traveled others trip Lamers bus and I had access to Wi-Fi, this time we did not, this made a 4 hour bus ride seen like 4 days read more

So years back we took a tour with Lamers to Hawaii. All travel costs were to be included. The airline charged us all $50.00 extra . Lamers would not give us the money back. What they did do was give us a coupon for $50.00 to use within a year on another tour. We told them we wanted our $50.00. No response. So I would be careful when dealing with Lamers. read more