Negative stars. Their workmanship and ethics are poor to nonexistent…read more I sincerely hope they this company is incompetent. I would hate to think that they did this deliberately. Inspected by city inspectors too. Call us (519 344 7730) and get all two pages of costly screw ups they refused to make right. ie. "effectively turned nine floor joists into 2x6's; didn't reconnect the air ducts...just left them sitting so it looked like they were connected. I checked before the ceiling went up; cut a floor joist completely through and left it hanging, hidden behind abs pipe they installed.

Saucier (John Morin) installed a new furnace a few years ago in my very old house. I was under…read moreduress because I had to deal with the old furnace breaking down in the middle of winter and since I was not in the house at the time pipes froze up. It was quite a nightmare. They did a great job of the installation the Plenum I believe it's called looked good. I was happy then. A couple of years ago I asked them to come in and install a nest thermostat in a different location. All was good. Today not good at all. Since the beginning of summer I had requested service to clean up the ductwork and create a new vent to satisfy a city building permit requirement . I was given the estimate amount I asked when would they be available to do the work. ThenI waited . I waited a couple of months. I reached out to them yet again and I was told they were on vacation that they would call me back the following week. they never called me back. In the meantime I had been asked to remove everything from the basement, including the new Ikea kitchen to make way for the work to be done. I don't know if you've ever seen an IKEA kitchen in boxes but it's huge, there's a lot of boxes and it's very heavy and I'm an old woman. I brought all those boxes upstairs. Since they did not respond I returned all of the boxes to the basement. Now when I see their trucks drive-by I make a point of glaring at them. I hope they read this so they understand why. No I no longer recommend this company.

We called to have our furnace looked at as we had no heat. When the technician came he said the…read morethere was a major part that needed to be replaced but it was under warrantee. It took several days to get the part in and once it was installed I was handed a bill for $2000. I was told that $500 of that bill was to return the old part to the manufacturer. Upon investigating I found out that the manufacturer covers the cost of returning defective parts under warrantee and this repair should have been around $500 to $600. I requested an itemized bill from them and was told that they don't do that and was ignored when I made further inquiries. I would not recommend this company to anyone.

Yeah Sheldon! You are as good as it gets! Thanks for coming to our rescue on one of the coldest…read moredays of the season! We woke up to no heat, made the call to Handy Brothers and within the next half hour at the least Sheldon arrived to face repairs to a twenty odd year old furnace. Within the next hour, he diagnosed and explained the problem, got the heat running, knowledgeably and efficiently answered all our questions, helped us ( through a low-pressure conversation) choose the best replacement furnace for our home and while waiting to be sure the furnace was going to run efficiently, he put a new switch on the fireplace. Great technician and fantastic service from the phone call to this posting. (They have already called to make arrangements to come measure for the new low energy, high efficiency furnace unit). In all the years we have called on Handy Brothers for their knowledge, expertise, maintenance and purchasing we have never been disappointed. Highly recommend Sheldon for his personable approach, level of knowledge and obvious skill since we are warm as toast now!

Jun and his co-worker Bob are excellent. He was there the day the furnace quit working. Went to…read moreLondon to get the part the next day and installed it but we were still having a problem with our furnace. Called him the next day. He came and took a look but our furnace was on it's last leg as it was 26 years old. He gave us a fair quote on a new furnace, water heater and A/C. They are very professional and hard working. Explained things while working to make sure we understood. We will highly recommend Ace to anyone looking for repairs or new appliances. His prices are reasonable and wrote everything in his quote to us. Awesome work. Best in town.

I called with an issue, they showed up the next day at the exact time they said they would arrive…read more Guys worked quick, were personable, did not mind my watching, answered my questions, and cleaned up before they left. A service call doesn't get any better than this one.

Awful customer service. Charged for a 'repair' that didn't last more than one day. Owner literally…read morescreamed at me and hung up on me for suggesting a refund because I didn't indicate that flushing the toilet was an issue on the phone when scheduling the plumber. What?!?! Is that not the sole function of a USEABLE TOILET? Straight up unprofessional and worst business owner I have ever had the displeasure of speaking to

A reputable business that puts the customer first. I've…read morepurchased my furnace and hot water heater through them and they do a twice yearly inspection on them and my air conditioner.

Very responsive staff. They were able to solve my A/C service issue on the second visit.read more

We have used them for over 15 years. Dependable, honest, and high quality work for the value.read more

We just moved into our house and we needed a hot water heater and a washing machine hookup and…read moredrain. He couldnt come for a few weeks and the day he was coming called to ask if we had a tank or if he had to get one. No contact with us until the day he was coming , didnt ask questions about our situation or what we wanted. When he showed up he was here about two hours and had to leave to get a part! The price we were charge was far more than the materials used and the time spent, Just buying a fixer upper house we had so much to do and not enough money to do it , so that didnt sit very well with us. We have more to do but we will find someone else.

Love this company!! I will never call ANYONE else to fix anything plumbing related at my condo,…read morethey are the BEST!!! Vanessa is the sweetest and does everything she can to get you into the schedule. And the guys are awesome! I have never had an issue with anything these guys have done. They explain what they are going to do, what the cost should be, are polite and friendly! They are just a great company all around! So if you have plumbing issues, don't hesitate to call them, you won't be disappointed!

This was my first time using Adams, as I have used another local plumber several times before. I…read morecontacted them through Yelp, which was a first, after being told by several other plumbers that they either were unable to do the work, or were well over a month out to do so. I had a shower valve on an older shower that needed to be replaced, it was a bit of an emergency. To be frank, they were the only entity that said they could do it that day. A lady contacted me back quickly and was up front with the fact their employees were on another job, but would stop by after. They were also up front with the price - $165 an hour. Now, I'm not sure if that was due to the emergency or if that was the regular call rate, but it did take me back. That said, I agreed, the lady asked what type of unit I had (a Moen) and I waited roughly about two and half hours before the men came to work on it. The two young men that came were very professional, asked what preliminary work I had done, and what the issue was. The unit inside the valve was evidently completely broken, and they had the correct part to fix it. Bottom line, they were able to complete the job within an hour, and with parts it was about $260. All in all, I was pleased with the overall work. Was it more than I wanted to pay? Yes, but I couldn't argue with the work done and the result, which is a better working valve than I originally had.

This place is fantastic! I went in for some info and a quote for gas fireplace logs and the staff…read morewas so helpful !

Helping the customer choose the right product for their needs…read more Apparently you must do your research throughly before going into this store. The owner doesn't listen to what you are looking for & sells you whatever is on the floor he's trying to move. He's rude, hangs up on you on the phone when you call about concerns. Treats women like they are absolutely stupid because they come In without a 'man'. I have told everyone I know to never go into this store. Read the reviews, according to the owner the customer is always wrong when given a honest negative review.