Unfortunately the techs came half an hour outside of the 2 hour window due to traffic…read more However, they did a good job and were apologetic; so I walked away happy. I would hire them again.

I didn't have a chance to examine my two rugs after they were cleaned since we moved to the US and…read moreI couldn't open the rugs until now. Since we no longer live in Toronto, I am unable to have them recleaned by the company. The smaller rug was as dirty as it was before cleaning. This carpet had been in a bedroom that was not used often, so the dirt was just from slippers. The larger rug now has an orange-line stain (see picture). I'm surprised by all of the excellent reviews since both of my rugs were not cleaned properly. The rugs were picked up, cleaned, and returned in under two weeks and the delivery men were pleasant and efficient.

He was polite and easy to work with.Good communication too ,he got the job done even the blindspots…read morewere also taken care off.

Quick service and easy to work with. I needed cleaning and sanitizing services for my clinic and…read morethey provided

James completed the work with impressive efficiency and attention to detail. The team demonstrated…read moreprofessionalism throughout, and the cleaning was done to a very high standard. Everything was left spotless--I'm genuinely pleased with the results.

James was in my house within an hour after we spoke. He…read morerestored my sectional set that i was thinking to replace. The result was an amazing, clean and fresh smelling couch that looked almost as good as new. This is my second time to hire James to clean my old sofa and couch and he never disappoints.. makes himself available when you need him, good price with exceptional service. Highly recommended :)

I hired this guys to clean the Carpets & sofas in my living room and they were amazing…read more They responded so quickly and get the job done on the same day. Very professional, and friendly. They used top-quality equipment and eco-friendly products. The results were amazing -- my carpet looks brand new again, and the sofa smells fresh and feels soft and clean. They even managed to remove some old stains I thought would never come out. What I appreciated most was how careful they were with everything in my home. They protected the surrounding areas, worked efficiently, and left everything spotless when they finished. The price that I paid was very reasonable. i highly recommend them.

Great Company!!! I had may sofas and carpets cleaned two days ago. The staff was so friendly and…read moreknowledgeable. Very satisfied with the results of the cleaning. The prices are also great. Highly recommend these guys. ​

Now that winter is here I decided I should get my Ted Baker Peacoat dry cleaned. I also had a few…read moresmall repairs that needed to get done. (A loose button and a torn hanger loop. I popped into Gibson Cleaners and was greeted right away. I told them what I wanted done and the girl at the counter was very friendly and made notes for everything. She took my phone number and asked if I would like a text when my jacket was finished. I think that's a great option. She also asked when I would like it by and next day was an option so I chose that as well. Next day I received a text saying my jacket was ready to be picked up. When I arrived I was able to pick it up quickly and easily and the cost for the Dry Cleaning and the repairs was less than $40. Pretty amazing. The only reason I won't give it 5 stars was that my jacket still had a lot of cat hair on it. I was hoping the cleaning would have removed it all but there was still a noticeable amount left. ...besides that I would use Gibson cleaners again.

I just wanted to send a note of appreciation for the kind service Angela provided me today. She…read morewent out of her way to arrange a pick up for me at my condo and noted special instructions for when I want to come collect the item at your store when it is ready (I want to get it from your Dundas location instead of having it delivered as it is a time sensitive item). Anglea was very patient and thoughtful and her friendly approach exemplified customer service excellence. I have also had many wonderful conversations with Donna over the years and have appreciated the level of service provided at the counter at your Dundas and Bloor West Village stores. I have a 20+ year background in Hospitality and Customer Relationship Management, so I truly appreciate it when ppl are professional and polished. It doesn't get recognized enough! Thank you again, Angela & Donna and team!

this place is amazing! I was super impressed with the communication and friendliness of staff. then…read moremy rug came back to me almost like new! I couldn't believe how great it looked after cleaning. i will definitely use this service again.

I was even SCARED to write this review because of how TERRIFYING the staff was. Tony THE OWNER…read morecalled me and started YELLING AT ME OVER THE PHONE. They told me to come in but I DO NOT FEEL SAFE AT ALL COMING INTO YOUR HEADQUARTERS AFTER THE PHONE CALL. I EVEN HAD TO BLOCK THEIR NUMBER BECAUSE OF THE HARASSMENT. So go on with your threats AND RELEASE THE UNTAMPERED version of the phone calls and footage of when I came in. They said that I was lying about the repairs that I wanted to get done. I have a physical copy of the receipt where Tony signs off on getting a repair done. Not a clean. If you can't fix my handbag, then don't say you'll fix it AND CHARGE ME FOR IT KNOWING YOU GUYS CANT DO ANYTHING THEN SAY THAT I'M LYING. Not only that, Tony and Kathy kept on going on about how horrible my handbag looked, to begin with. I brought in my handbag to get a tear fixed. And they didn't fix it. They said that "of course, it wasn't going to be fixed for $113". They were spewing lies saying that I was very stingy on price when I came in. They have footage of that conversation but refuse to release an untampered version of it. On top of Tony yelling at me, Kathy clearly didn't read my e-mail and just stated that I was lying. I asked her what service I paid for if they didn't want to fix my tear and she couldn't even answer it in the call. She was saying that they did nothing to my bag... even though I paid over a $100 for a service? I just got scammed. After that TERRIFYING PHONE CALL FROM THE STAFF, they told me to come in. I wasn't going to come in because I'm SO SCARED after that phone call. I DO NOT FEEL SAFE COMING IN AGAIN. I just opted for a full refund of $113 but they are only giving me back $90 because despite the physical evidence (receipt and bank statement) they claim that I only paid $90.