Such great service and my winter long coat is shorted nicely - now I have a new coat which was…read morebought 20 years ago. Grace's calm demeanour gives me the assurance that the alteration will be done nicely. I am glad that I can ask for her help from now on for any tailoring work. Thank you Grace!

She let out the waist in two of my pants. Grace had my pants ready for the prearranged pick-up…read moretime. The cost was very reasonable, I will come back again.

Great service! One of the few places that provides same day…read moredry cleaning. Everything is done onsite. Staff is nice, diligent and polite.

I have a co-op student from Germany and as a company we are providing a laundry service. On July…read more31 the personal clothing items were collected from the office and promised back by Friday. The items were returned today, but not as handed over. Some items were washed, some were not, and the best part was the unrequested dye job, NOT. Many of the items have fond memories attached, and now they are ruined, no warning phone call to say, "Hey we screwed up". Very irritating. If I could give minus stars I would. Won't recommend or use this service ever again. I get sh*t happens, but you have to own the sh*t when it happens, and you failed miserably.

I needed a few alterations done and found this place that was close to me and seemed reasonably…read morepriced. I had two dresses that needed work - one that needed a zipper replacement (except I wanted to replace the zipper with a heavier one and make it visible as opposed to invisible) and one that was way too large in the bust. I say all this because I think there's some complexity to what needed done, as opposed to a simpler "this needs hemming". The first dress was done with no issue, looks great, once I communicated what I wanted they had the exact right hardware and it's sewn wonderfully. The second dress - I have no idea what magical elixir the tailor was drinking but it fits perfectly. The straps are the right length and the bust now fits me instead of someone 2-3 cup sizes larger. I am SO pleased with these results (priced very well also) and will continue to bring clothes here. Note: this is a different business from North York Premium Dry Cleaning, which also does alterations. They're close to each other with similar names but are different businesses.

Found this place online. Took a few dresses to have altered. Very professional and alterations were…read moredone on time. Fair prices!

Horrible, I had my Valentino rubber sole done in this shop, and was unpleasant. There were a few…read morescratch on the leather. And the sole fall apart only after a few walks. I will not visit this store again. Seriously, if you got expensive shoes, please listen to this advice, don't go!

BEWARE! Very Sketchy Owner ---- I was a little hesitant to get my keys cut there in the beginning…read morebut the owner kept reassuring me that if the keys don't work he will provide a full refund similar to many other stores. I decided to give it a shot and BOY was I wrong! Ended up making a few trips back to the store as the keys did not work even after he tried to fix it after my first return. In the end I gave up and wanted to get my money back instead of wasting my time with him. Contrary to what he had promised in the beginning, he was not willing to provide a full refund, making excuses about his business costs such as the price he paid for the blank keys and whatnot, however these costs would've already been factored into his higher price (margin) as he is charging $7/key whereas with other places it's usually $4-$5/key, I didn't argue with him about his higher price in the beginning as convenience is more important to me but in the end I was extremely disappointed with his awful business practice. To this store owner ---- I used to work in the merchant services field and I know exactly how much each POS transaction costs to a business owner, so please do not think people are dumb and will listen to whatever you tell them. Get out of your store more and you will know that people are smarter than you think! You may feel proud about your business, but time has changed and if you don't get your act together you'll be surprised how words get spread around on social media. Your store already has terrible reviews to begin with and after what I've gone through myself I'm 100% not surprised!!

I came to repair a in my fur hood trim for my winter jacket. I asked the guy if this is something…read morehe can do, as it may be a niche work. He said no problem, come back at the end of the day. $10 I picked up my garment for 5 stitches. The hole wasn't even closed, nor did he try to hide the stitches. Each stitch was 2 to 3 cm job. I feel like even myself can do a better job, and I'm not a professional. The tear originally can fit my 4 fingers wide. It was returned still 4 fingers wide, but spaced out. I asked for him to do a better job. It felt like he just poke more holes and pulled some material out. Told me my material is bad. Don't bother to fix it. If only he said this before he inspected it, and took a job he couldn't be bother to do. Bad service, bad job I wouldn't come back.

Had a pair of pants that needed hemming and also taken in at the waist. Thanks a lot to The Bay…read more(long story), we had only two days to spare! I called a few places around the area and Experts Tailoring was the only place who would be able to get it done in a day at no extra cost. Pants hemming was $7, getting the waist taken in was $15. Not bad at all! Service was great and definitely quick! Thanks so much! The only annoying thing was the parking. Costed $3 underground for 30 mins.

Elly has altered many pieces for me, including a cocktail dress which now fits me like a glove…read more Her work is meticulous, a true pro. She is also very accommodating and kind. Highly recommend her great quality work.

Elli is an excellent seamstress. She altered (made smaller) several of my suits, jackets and…read moretrousers. The work was meticulous, professionally done and fit very well after the alteration. In addition, Elly is very accommodating, extremely pleasant to work with very quick in responding to any questions and time pressures. I will definitely recommend her to anyone looking to alter any of their clothing.