Okay, so I guess when things go wrong I judge an establishment by how well it responds to a complaint. And Laksa Bar did a pretty good job I guess. So firstly I want to say that they do a lot of things right for a restaurant. Friendly staff, nice layout and atmosphere, good drink prices, and fast service. The downside? I thought the food wasn't very good! Pretty big downside.
I have had a hankering for laksa for weeks and upon reading the menu it sounded so promising. But the thing is, the description of laksa is for traditional laksa, not what they actually serve! So when it appeared it had not much substance. I had vege + tofu as my toppings, not realising that it'd just be only a few veggies and a couple cubes of fried tofu + noodles. It didn't have all the other stuff that usually also goes in. (Maybe my fault?) The flavour of the broth was very ho-hum. Just not much to the whole dish. It wasn't bad, it just wasn't good.
When the waitress asked me I said the above to her. She looked concerned, check the order with the kitchen that it had been made correctly etc. Then the owner came over and enquired. He suggested extra sambal, which I accepted, but honestly it made no difference. It just wasn't tasty. Still, they seemed to genuinely care and are proud of their restaurant (but not arrogant) and want customers to be fans too.
So yeah, I wasn't keen on the fod at all, but the other factors which all play a part can't be faulted really. read more