1. Lakeview Lodge

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West Kelowna, BC

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3 years ago

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8 months ago

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5 years ago

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Cottonwoods Care Centre

Cottonwoods Care Centre

4.0(3 reviews)
11.0 km

My uncle lived here for the last couple of years of his life, and just recently has passed away…read more Every time I was here visiting him I was blown away by the cleanliness of the facilities, and the bright airy atmosphere of the home. It feels less like a hospital facility and more like a comforting home. I love that outside of every resident's room they have their picture, with their name decorated out the front. Such a sweet touch. The nurses and staff here, who I dealt with anyway, were always incredibly patient and kind I heard them deal with some interesting situations over the years my uncle was there, but they always handled every situation with graciousness and kindness. They treated my uncle with love and respect, and yet were always very honest and transparent with us when we needed them to be. I'm very thankful that his last couple of years were spent surrounded by such good people in a place with so much freedom but so much care. Thank you for all you guys do.

This place is pretty Is awesome, my Dad is thriving ( food could be much better) this has been is…read moreonly complaint, he says "I'll be honest with you sweetheart, the food looks better coming out then going in " but he is safe he is clean he feels loved!! I would hope I'll be so lucky to get this level of care when I get to this stage of my life! Thank-you for all you people do, nursing staff, laundry staff, rec staff!! All of you!!

Summerland Seniors Village

Summerland Seniors Village

3.0(4 reviews)
26.5 km

I have read some of the reviews. But I have my own opinion…read more Summerland Seniors Village is Amazing Let me explain. 1. Care Staff are Kind and Efficient also really care about our loved one. 2. Care Staff does not get enough credit, they do internally externally from some of the reviews I have read you OBVIOUSLY HAVE NEVER WORKED OR UNDERSTAND HEALTH CARE!!!!!! They are exceptional. 3. The care staff goes above and beyond, its not easy for anyone in this role but they smile stand proud, are well trained in their scope of practice and give great person centered care. 4. The quality of care is 5 star, everyone is so approachable with questions you may have. Interesting that when I phone they know exactly where my mom is. How many Care facilities can say that. 5. Quality of care from medications, taking their Blood pressure, to baths etc.. my Mom loves it there the staff and the residents. Everyone is kind. 6. They have developed an amazing culture right from the front desk, to the great social activities, the kitchen and the great menu, and never seen a problem with the statement. If I have a question they get back to me right away and, I would like to point out maybe if you take a moment and understand your statement you will ask the correct questions as they are great at explaining the statement to you. Thank you Summerland Seniors Village as I know our mom is happy, safe and getting the best care we could ever ask for. We are grateful to have our mom there. Also a big Thank-you to everyone that works in all capacities at Summerland Senior Village

Other residents and most staff are great. BUT you need to review your monthly statement as…read moreconstant mistakes (always overcharges to resident), often the bus is broken so planned outings do not take place. Staff are not that pleased with working conditions. If a staff calls in ill often they are not replaced meaning much more work expected. Staff are expected to alter their plans and at times have to do two full time shifts back to back, of course they get impatient and the residents care goes down.

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Summerland Seniors Village
Summerland Seniors Village
Summerland Seniors Village

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Lakeview Lodge - assistedliving - Updated November 2026

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