Had a fuel issue. Called them up and they got me in after lunch. Found the issue fixed it as well…read moreas completing a recall issue. Same day in and out. No issues.

Clay Maxey does a great job and they helpful pleasant and friendly in addition to being very…read moreprofessional.

I write this review with mixed feelings. Having worked in credit unions for years, I have sold…read moreplenty of Route 66 Warranty products. One reason I felt comfortable recommending the product was because I had purchased it myself. The first time I purchased a Route 66 warranty, my vehicle ended up being a total loss not long afterward. I was impressed because they fully refunded the cost of the warranty with no issues. So, after the factory warranty expired on my new vehicle, I didn't hesitate to purchase another Route 66 extended warranty -- a 7-year/75,000-mile plan. Not long after my manufacturer's warranty ended, I started having one repair after another. At first, I thought, "Thank God I bought the warranty." Unfortunately, that feeling didn't last. I will take part of the blame for not reading the fine print closely enough, but here is the issue: I am only in year 3 of the 7-year warranty and nowhere near 75,000 miles, yet I was told the warranty had expired. When I called, the representative explained that the coverage actually ends once they have paid repairs up to the value of the vehicle. According to them, this information is buried in the contract "on page 2, paragraph 2" or something similar. I was furious, to say the least. I asked about the remaining years and mileage on my contract, and the representative basically told me I would need to either go elsewhere or purchase another warranty. To be fair, the warranty did help cover repairs while it lasted, so I can say it is not a bad product. However, consumers absolutely need to read the fine print carefully and understand the payout limits before purchasing. Even the representative at the dealership told me he had never heard of a warranty ending this way. Stay informed and make sure you fully understand what you are buying before you need to file a claim.

They are a scam and are terrible to deal with. Save your $2K for an actual failure in vehicle. If I…read morecould give -10 stars I would. If you have any kind of claim, they will not pay out your remaining amount of money owed back to you even on a prorated amount, if u sell the car before warranty expires. They are just as bad as all the other scammer fake extended warranty companies.

Our car broke down and we had to leave it - the brakes went totally out. We arrived to find this…read morethief taking the car I offered to pay him to drop. No he wouldn't we live 1.5 hrs away and we have to come back at 9 in the morning so they could charge us more money. We even gave the tow truck driver the keys to get the baby seat out the trunk and he put them in his pocket. I followed him to see where the car was going and he pulled over and said we couldn't follow him to the yard but I got my keys back when he pulled over. Crooks

I have rented cars from Discount Auto many, many times and I will continue to do so. Also, I plan…read moreto buy my next vehicle here. Jamie and his team are incredible to work with. Honest, kind and hard working people! I highly recommend this place.

Matt Verrett was our salesman at Ultimate Buick GMC in Mtn. Home, AR. He was very knowledgeable and…read morehelpful when we purchased our new 2023 GMC Terrain. He went above and beyond explaining all the bells and whistles our Terrain is equipped with. Matt was also very patient and understanding showing us old, "Technically ignorant" couple how to log into the online equipment the Terrain has. We've bought several vehicles in our 50+ years of marriage, but Matt was definitely the best salesman we've had. Thank you, Matt, for your help. Corbie & Debby Branscum

I bought my 2016 Buick Encore in July 2018 from Josh and he was wonderful. But I'm writing my…read morereview now because after having some issues with my car losing a quarter tank of gas in 45 miles, I took my car in to the service department. They were too busy to get me in to take a look but they called around to several other shops, but no one could get me in. As I was leaving, Josh checked in with me. He contacted a friend of his at a different shop who were able to get me in right away. I can't thank him or all of their team enough! These guys help out above and beyond the initial sale.

ASC Warranty: Years back they told me for months Jack's been mailed in over and over again and by…read morecertified mail and after a few months of me calling them the change of story that we now approve the check and they were waiting for the mechanic to call in and when I call in to cancel my warranty a ******** of the company cancel my warranty without my permission I have it all recorded and all the conversation of checks being mailed in do not get ASC warranty I wonder how they sleep at night but in the old age the employees will pay the price when they get sick

This is a terrible company. They sell shitty cars to you and then don't pay for it when it breaks…read moredown 3 days later. Their warranty only covers anything after 30 days after purchase and up to 90 days after purchase. Now have to pay over $600 to fix it after buying it 3 days ago. Wouldn't trust them.

I love this dealership! Alan is a Great guy even though most salesmen are meh at best lol!! Thanks…read morefor always taking care of me even 4 years later still helping me! He will be ordering my next Jeep for me:)

My first time to this dealership. Navigation needed an up date. Estimate was 2 hours for navigation…read moreand software update. I was charged 1 hour because software did not need updating. Everything went well. Was done when estimated, called to notify that it was done. Price was reasonable. So I'm good I'll take my Ram 3500 there again for service.