I write this review with mixed feelings. Having worked in credit unions for years, I have sold…read moreplenty of Route 66 Warranty products. One reason I felt comfortable recommending the product was because I had purchased it myself. The first time I purchased a Route 66 warranty, my vehicle ended up being a total loss not long afterward. I was impressed because they fully refunded the cost of the warranty with no issues. So, after the factory warranty expired on my new vehicle, I didn't hesitate to purchase another Route 66 extended warranty -- a 7-year/75,000-mile plan. Not long after my manufacturer's warranty ended, I started having one repair after another. At first, I thought, "Thank God I bought the warranty." Unfortunately, that feeling didn't last. I will take part of the blame for not reading the fine print closely enough, but here is the issue: I am only in year 3 of the 7-year warranty and nowhere near 75,000 miles, yet I was told the warranty had expired. When I called, the representative explained that the coverage actually ends once they have paid repairs up to the value of the vehicle. According to them, this information is buried in the contract "on page 2, paragraph 2" or something similar. I was furious, to say the least. I asked about the remaining years and mileage on my contract, and the representative basically told me I would need to either go elsewhere or purchase another warranty. To be fair, the warranty did help cover repairs while it lasted, so I can say it is not a bad product. However, consumers absolutely need to read the fine print carefully and understand the payout limits before purchasing. Even the representative at the dealership told me he had never heard of a warranty ending this way. Stay informed and make sure you fully understand what you are buying before you need to file a claim.

This company deserves ZERO stars, but that is not an option. Please save your time and money, this…read morecompany is useless. Uneducated morons sitting behind keyboards.

Wonderful experience. Worked with Mike. Found our car thru CarGuRus and was immediately available…read more Drove a couple hours to test drive. They had van ready for us to test drive. Friendly, genuine, reasonable and every staffer made our car buying experience seamless. They detailed car before we took it home. Easy to contact, honest, efficient and unregrettable to do car buying business with. Will definitely be happy to do business with them if we come in need of another vehicle.

Kennedy and Alyssa were awesome when we purchased our 2023 Aliner Expedition. We came from out of…read morestate to pick it up and they both went above and beyond to accommodate our schedule and needs. 100% recommend Lakeview Auto Sales!!!

Matt Verrett was our salesman at Ultimate Buick GMC in Mtn. Home, AR. He was very knowledgeable and…read morehelpful when we purchased our new 2023 GMC Terrain. He went above and beyond explaining all the bells and whistles our Terrain is equipped with. Matt was also very patient and understanding showing us old, "Technically ignorant" couple how to log into the online equipment the Terrain has. We've bought several vehicles in our 50+ years of marriage, but Matt was definitely the best salesman we've had. Thank you, Matt, for your help. Corbie & Debby Branscum

I bought my 2016 Buick Encore in July 2018 from Josh and he was wonderful. But I'm writing my…read morereview now because after having some issues with my car losing a quarter tank of gas in 45 miles, I took my car in to the service department. They were too busy to get me in to take a look but they called around to several other shops, but no one could get me in. As I was leaving, Josh checked in with me. He contacted a friend of his at a different shop who were able to get me in right away. I can't thank him or all of their team enough! These guys help out above and beyond the initial sale.

Make sure when you buy a vehicle here to make sure to bring someone to look at it before purchasing…read moreit. I had bought mind and the day after I bought it the engine light came on, it ended up going back off for a couple of months just randomly. I don't know much about cars but I didn't think anything of it since it had gone off. When it came back on the second time, we hooked up the adapter to send us a diagnostic report. When I was called to let Car-Mart know what was wrong they dismissed everything that had shown up on the scanner AND what another mechanic ( not one they use) had said was wrong. After talking to the sales woman that I had felt with, she told me that they would have to have their mechanics look at it and that the scanners and other mechanics aren't always right. So I agreed to take it into Elite Automotive and have them look at it and fix it. It was a $100 deposit after they had fixed it. When I had called to see if they had looked at my car, they said they had and the part would be there Tuesday and it would be ready at latest Wednesday afternoon and that the issues had nothing to do with what the other mechanic and the scanner had said. Alright, cool I won't be out of a vehicle super long and maybe my mechanic just messed up. Wednesday afternoon comes, I hadn't heard anything from elite or Car-Mart so I gave it until Thursday morning to call. When I called I was told that after fixing the first issue there was a second issue and I wouldn't get it until Friday. Okay, well that's fine everyone makes mistakes, I gave them the benefit of the doubt. I picked it up last Friday and it ran like normal. As of yesterday, I was driving in to pay my payment from Flippin and my engine light came on AGAIN. Not even a week after it had been fixed and paid for! I called the lady who sold me the vehicle and I explained that there was no way I was paying another $100 on top of my weekly car payment AGAIN to have it looked at. She told me to take it to Oreiley's and have them hook up their scanner and it would tell me exactly what was wrong with it and that it was probably just my gas cap. My vehicle doesn't not have a gas cap, and last time I said I have it LOOKED AT and SCANNED I was told I had to bring it in and that if we scanned it it normally was false. Okay? So why would I take it and get it rescanned if it's not correct? After taking it to get it scanned, I have every single issue that showed up last time plus more. I will not be buying another car from them again.

Terrible company who's goal is to sell you a lemon so it gets repoed. Engine blew a week after…read moregetting it and they refuse to even help with taxes or anything. No wonder they are going under. If your planning on looking for a good vehicle and an honest and helpful company this one would not be it. Also contacting them doesn't do anything. They find every way to make it the customers problem.

Yesterday, my vehicle needed to be towed. Discount towing was dispatched…read more The wrecker driver, Nathan, arrived and he handled my vehicle like it was his own. He also was very compassionate, making sure that I accommodations for transportation.

Our car broke down and we had to leave it - the brakes went totally out. We arrived to find this…read morethief taking the car I offered to pay him to drop. No he wouldn't we live 1.5 hrs away and we have to come back at 9 in the morning so they could charge us more money. We even gave the tow truck driver the keys to get the baby seat out the trunk and he put them in his pocket. I followed him to see where the car was going and he pulled over and said we couldn't follow him to the yard but I got my keys back when he pulled over. Crooks

Rip off want to charge almost $100 for an older model car. Called a dealership and was half the…read moreprice. Guy was rude and would never ever use this place. Employees were rude on the phone as well.

The oil change was quick, but what they didn't do was inform me that the skid plate ( has to be…read moreremoved for oil change ) and, so they said later, only had two screws holding it in place and not the six used when placing the skid plate on from the manufacturer. The next day (Sunday) traveling 60 miles the skid plate fell and scraped on the highway until I got to a mechanic that was opened at the Walmart auto center in West Plains , Missouri. The Walmart mechanic removed what was left of the skid plate at no charge , but I gave him a $20 for his help. The following Monday I stopped by the Mr. Fast Lube to ask for a full refund of the oil change in place of replacing the skid plate and was refused by the same two attendants who waited on me a few days before. They ask for my name and phone. Never got a call from the owner. I would never ever recommend this company for any work due to the two attendants who refuse to help make good and to let me know the skid plate was missing screws and didn't offer to remove or offer to replace once I got more screws to secure it correctly. So a big thumbs down for neglecting the under carriage of my car. They probably threw my number in trash. I hope this review will have an impact to those considering using this business.

My first time to this dealership. Navigation needed an up date. Estimate was 2 hours for navigation…read moreand software update. I was charged 1 hour because software did not need updating. Everything went well. Was done when estimated, called to notify that it was done. Price was reasonable. So I'm good I'll take my Ram 3500 there again for service.

disclaimer, long review:…read more On Monday July 15, 2019, we dropped my Jeep Grand Cherokee off at Ultimate Auto. We initially took it in for basic maintenance before taking it on a road trip to make sure it was in solid condition. We filled out the form listing we wanted the oil changed, service transmission, check why my check engine light was on (call with quote before doing anything), check brakes, and check front end that was squeaking (call with quote before doing anything). We wanted the bare minimum done to this vehicle. We wanted it to be safe to drive, but nothing that was unnecessary or something we could do without for a little while longer (we already knew this would be a pricey tab just doing the minimum). Come Thursday July 18, 2019, we pick up my car around noon. My car runs great, but upon leaving and studying our $2000 receipt, we see a ($400-$500) charge for "4-wheel drive maintenance". This didn't sound familiar to my husband who had been the one communicating with the service techs and other Ultimate Auto employees. A few hours later I went back to Ultimate (originally for a different reason than this mystery charge), but while I was there I asked what the charge was and what all it entailed. The man helping me was extremely kind and helpful. He explained what it was and told me that the person who had done it (Kelby?) wasn't going to be back until the following Tuesday and that they would have him call my husband when he got back and could possibly issue a refund for that service since it was unnecessary and we, once again, wanted the bare minimum done to the car. Flash forward to Tuesday July 23, 2019, my husband was in contact with Ultimate Auto regarding the refund. They told him that they would refund us and that an email would be sent to us for proof that our refund went through. It never came. Wednesday July 24, 2019, my husband calls Ultimate Auto again because we never received an email verifying our refund that was supposedly sent the following day. The person he talked to claimed to be the person who did the "4 wheel drive maintenance" and stated that they WEREN'T giving us our refund and how they're looking into it more and pulling the phone records. **okay, pause. What kind of crookedness is this? Especially from what is suppose to be a professional, reputable business. To say you're issuing a refund on Tuesday and then (without even notifying the customer who is waiting on the refund) you decide "oh, never mind" on Wednesday??? Anyways, a couple hours later my husband received another calling saying how they won't be issuing a refund and that we are welcome to come in and listen to the phone records for a "peace of mind". -this is currently where we're standing as of an hour ago. I do plan on going in myself on Friday and listening to this precious recording. If they have my husband recorded saying "YES. Service the 4-wheel drive" then so be it. We'll happily move on. If I do not hear confirmation of the "4-wheel drive maintenance" then I will be moving on to upper management. But, for a business to state on multiple occasions that they will issue a refund and then never do it is just sorry and extremely poor business. Regardless, I will never go back to or recommend Ultimate Auto Group to anyone I know.

Great shop, they went out of their way to help me with my convertable top. another shop broke two…read morepieces on the surround when top is down. All parts discontinued. This shop checked every way to find one, then actually hand made the part ! works perfect ! Also very reasonable price. I highly recommend them ! I am from Phoenix AZ, but moved to Bull Shoals AR.

From the owner: When you want your vehicle to look its best, a quality collision repair shop is valuable. In the…read moreMountain Home, AR, community, residents trust Advanced Auto Body Repair to help their cars look like new. The skilled technicians offer seamless dent removal and reliable frame work, making top-quality auto care seem like a breeze. Their entire team is ASE- and I-CAR-certified, so you know they are among the elite repair professionals in the region. They guarantee their work for as long as you own your vehicle, which makes them stand out among body shops in the area. They are up to date on the latest techniques and industry innovations in auto body paint, frame straightening, and paintless dent repair. Their garage is outfitted with state-of-the-art equipment that enables them to repair your vehicle swiftly, whether you need collision repair or brake service. Since opening for business in 1988, the staff has committed themselves to helping their customers and the community at large. Owner Ron Hayden is a long-time supporter of -- and volunteer with -- the Girl Scouts of America, as well as a board member of a local adult day center for the mentally challenged. He is also a committed fundraiser for the Little Rock VA hospital. Thus, when you choose Advanced Auto Body Repair for collision repair, you're working with a team who truly cares about the community and providing you their best service...