If I could leave a ZERO star, I genuinely would. The communication in this practice is zero to…read morenone. If you're going for mental health medication, I BEG YOU to seek another practice. I had to find out that my provider was no longer there when I messaged THEM to get a medication refilled. An SSRI AT THAT! I even explained to them that I no longer wanted to continue with this practice and they continued on about finding me another provider from them. Communication is the most important thing and if your practice is lacking that, others should have to know too. Please use caution with this company.

You're not a patient, you're just a number. If you're looking for a personal, caring doctor office…read morethis is not the one.

What a great little medical facility. You can see your family doctor, or specialists, get blood…read moredrawn and go to an urgent care all in one building. You can also just see a nurse to get blood pressure readings. And that's free. I'm sure it's free because it's a follow up from seeing the doctor. It's not overly crowded and the wait times are really reasonable. We've had nothing but excellent care from this facility and doctors.

I have been going to this practice for almost 4 years my last visit I was a horrible experience. I…read morehave since moved away and on a medical that can not be stopped cold turkey this has to be done gradually. I called last week for a refill just to get me to a new doctor in my current location I did not receive a call or prescription call in called back yesterday receptionist put another request in and I called again today and was told I needed to get with my new provider which I don't have yet because insurance had to be changed and goes into effect on 10/1. I do not recommend this practice to anyone ever.

I have been here a few times for myself and a few times for a significant other. Everyone in this…read moreoffice is outstanding. I've always gotten appointments in a reasonable amount of time usually within 24 hrs and been called back in a reasonable amount of time. They do not accept my new insurance but I still go there and pay out of pocket because it's ran so well and it's very affordable.

Dr. Aqueel M. Kouser is a board-certified rheumatologist and sleep medicine specialist in Jefferson…read moreCity, Tennessee, with over 30 years of experience treating autoimmune and rheumatologic conditions like rheumatoid arthritis, fibromyalgia, and osteoporosis. He practices at Healthstar Rheumatology, Internal, & Sleep Medicine, is affiliated with the University of Tennessee Medical Center, and accepts many major insurance plans. I am very impressed with his knowledge, he goes above and beyond!

Started seeing Dr. Kauser 2 years ago. Blood work expensive tests and the assurance he would get to…read morethe medical mystery that is my life. I have been diagnosed with numerous issue all changing every time I walked in. Their portal is useless no one ever gets back to you the NP have different opinion than Kauser. I have given up with this staff. Do yourself a favor find someone else. Sincerely STILL not Diagnosed with anything but on dangerous Methotrexate drug with no clue as to what I have and not one person from this facility caring or even questioning all of the different diagnosis in my chart.

Just moved here from SC and having to establish health care in a new area is always a little scary…read more The staff here made it so easy and comfortable. I never felt rushed with Dr. Hancock and he really listened to me. My first visit was very thorough and I'm so glad to have found an awesome new doctor.

Excellent care and attention to detail. He listens and I never feel rushed. Sometimes leads to wait…read moretimes but worth it.

I have been a patient of Dr. Mault for many years . He is awesome doctor. He cares about his…read morepatients and spends a lot of time with you to make sure you are healthy

I have been a patient of Dr. McNeill for over 10 years. I appreciate how you can schedule…read moreappointments, get lab results and ask questions by using the patient portal. I feel Dr. McNeill takes the time to listen to my issues with patience and concern. I never feel as if I am rushed.

No office phone available. Spent half a hour filling out form after form on their website to make a…read morefirst appointment. I have Medicare. When I went in for that appointment, they asked me to sign a financial obligation form but refused to tell me what the appointment would cost.

I was seen by Mrs. Matthews, a wonderful P.A. who saw me in a timley manner and was very…read moreproffesional and accurate.