Just moved here from SC and having to establish health care in a new area is always a little scary…read more The staff here made it so easy and comfortable. I never felt rushed with Dr. Hancock and he really listened to me. My first visit was very thorough and I'm so glad to have found an awesome new doctor.

Great medical office, wonderful and warm experience from start to finish. Appreciate Staff taking…read moretime to go over the diagnosis clearly and treatment options. Was referred over by my general doctor and can see why. Highly recommended.

I've seen Dr Blake Melling for years. He's part of the HealthStar System in Morristown TN. The…read morestaff has always been very nice and friendly.

So I'm sure this a great place and I'm sure Dr. Sutherland is great as well; however, their…read morescheduling department is horrendous. First, I was trying to make arrangements to have Dr Sutherland be my regular provider. I contacted the office around May. I was told to fill out their initial paperwork and that they'd contact me to schedule an appointment. I turned in the documents immediately as I had wanted a July appointment. Nobody ever called me back so I called them mid-June early -July. They ignored the fact that they didn't get back to me to schedule an appointment and they said they couldn't get me in until late August early September. I made the appointment and made arrangements at my workplace so that I could go. The day before my appointment, they contacted me to tell me I'd have to reschedule. Though they had to cancel, they made no attempt to remedy the situation by working with my schedule. Also, the scheduler showed no compassion or remorse for the issue they had caused. If I rescheduled, I would have had to wait until November! That's almost 7 months from when I initially contacted the office. Needless to say, I cancelled the appointment and am seeking an office that's more personable and available.This was very disappointing especially since the reviews of this doctor seemed pretty good.

Dr. Jones and her staff took excellent care of me from the time I stepped inside the door until I…read moreleft their office. Dr. Jones took time with me to understand what was going on and took care of my problem within 15 minutes or so. I recommend her and I will go back myself, if I need to, as well.

From the owner: Dr. Julie Johnson Jones has been practicing in Morristown, TN since 1994 and opened up a solo…read morepractice in 1998.

Great place, james Harrison was a great m.d. funny and talkative. Really felt welcoming here.read more

I came in needing stitches. I was seen very quickly and Buddy the nurse practitioner was very…read morepleasant and upbeat. He was very efficient and walked me through the process and sewed me up in no time. I came in a stranger and left feeling like an old friend. the front desk staff was excellent and professional too. I highly recommend their services

Excellent staff & Provider. I went in as the last patient of the day. The office assistant and the…read moreprovider were both kind and patient even though it was the end of the day. I really appreciated the kindness and caring nature of the staff on 5/16/2026.