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    Jones Julie Johnson DPM

    5.0 (1 review)
    Open 8:00 am - 4:30 pm

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    8 years ago

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    East TN Spine and Orthopaedic Specialists

    East TN Spine and Orthopaedic Specialists

    2.8(6 reviews)
    1.5 mi

    This clinic is committing contract fraud per BCBS. they have overcharged me co-pays and it is not…read moreuntil you look at your EOB do you realize it. They tried again today (after billing and having to remit a refund) and I told them that my co-pay was less and they said oh you are correct. They were also charging a swipe fee. My insurance company called me out of the blue for case management and told me it is contract fraud. I have to tell them no swipe fees. I paid them the co-pay in change because of the swipe fee before learning it is fraud. Since I did that, 1st visit they let me wait 2.5 hours and left me wait this past visit. They are refusing to offer real solutions to my pain and I had to request the results of my latest test 4 times before getting them. I only went back to get test results as BCBS stated that I need a new provider. They are completely dishonest and will overcharge you any chance they get. Buyer beware!

    I received great service being here before but this time, it was truly the pits…read more .I had an 8:15am appt for a follow up, with my orthopedic practitioner..checked in, was in the patient room at 8:20.. At 9am, I opened the door to leave, since no one showed up, and sitting down the hall was the practitioner, at a computer, she looked at me and I quote " we're you waiting for me ". I just said I was, for the last 40 minutes, but I am leaving now.... she just said " OK ". This kind of service is nothing like service we got in MY generation.

    Jones Julie Johnson DPM - podiatrists - Updated May 2026

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