After 30 years I decided to replace my house garage doors, update to newer style. I have used…read moreOxford Overhead Doors in the past for repairs...and for new garage doors for a second building on the property. I give them FIVE STARS All Day Long. If they would have had the new doors in stock they probably would have been installing the same day I called--that's how fast they respond. Of course, they had to order them. The gentleman who installed the doors was polite, professional and efficient - great job. On time, done early. One last mention...the response from the their office personal was fast and efficient. The price was very competitive - beat all other bids. If you need repairs or new doors this is the place! John S

OOD responded to my disabled garage door call the same day I called, and the technicians had me…read moreback in business within a half hour of their arrival. The techs were friendly and professional, a pleasure to work with.

Garage door spring broke and I was stuck in my garage 2 day before Christmas. Auburn came out that…read moreevening and replaced my springs quickly and for a very reasonable price. Wish I could remember the technicians name but he was very pleasant and easy to work with. Highly recommended.

Have been using Auburn Door for literally decades for new garage doors, repairs, tune ups, etc. on…read moreseveral homes. Always reliable service, prompt response and fair pricing. Nice to be able to rely on a local, independent company.

In the middle of the day my garage door suddenly made a huge creaking noise and stopped halfway…read moreclosed. My regular garage door place said they couldn't come out until Monday 4 days later. So I started interviewing companies. So many of them are just call centers that farm out their projects to contractors. Joe replied to my texts and calls promptly with a good price. He also made it out the same day and took care of the problem much faster than I expected at a price that really beat all the others that I talked to. I'm putting his name and phone number on my garage door for who I'm going to call if I ever have problems again.

Amazing, fast service. Garage door was off the track and Bill was out to my house within 30 minutes…read moreand my door was fixed within about the same timeframe. Highly recommend!

Knowledge, professional, and dedicated to customer satisfaction. I highly recommend Secure Door…read moreand their technicians! They came out and fixed my garage door in superior time.

DO NOT USE THIS COMPANY -5 star rating. Yes, negative 5…read more Worst service ever from both service team and management. Originally purchased 2 garage doors from Anderson on 4/29/13. In October of 2018, a cable on one of the doors snapped. A service call was made on October 22, 2018. There were 2 service men, Scott (apparently the one in charge) and Ron an elderly gentlemen who told me he was just hanging on to retire soon. When I tried to explain what happened when the door broke, Scott cut me off and said, "I can see what happened, I don't need your explanation". I expressed that my husband and I reattached the cable yet the door still was not opening and closing properly. Scott then scolded me profusely stating that we should never try to repair a door on our own and what we "should have done" was called Anderson immediately. Scott said the cable detached because the rollers were rusted, rotted and bad. I asked Scott what would cause rollers that were only about 5 years old to go bad so quickly. He argued about the age of the doors stating that they were at least 10 years old which is not true - the receipt I hold for those doors is 4/29/13 which dated the doors to be just a bit over 5 years. Scott proceed to say that the rollers were garbage and that they were going to put on new, heavy duty rollers. "Garbage?!" The rollers that came with the brand new door were garbage? Scott said, "yes, the factory rollers that come with the doors are crap and this will solve your problem. The rollers were replaced and Scott was sour that I didn't like the way he had spoke to me so while Ron worked alone, Scott sat inside of their van. Following their visit, called Anderson to speak with the manager about Scott's customer service and the way he spoke to me. Honestly I was pretty shook. The manager told me that Scott was a great guy and that he didn't know what else to say. The garage door shook vigorously as it opened and closed. I called back to Anderson and within a couple days, Ron came back out, met with my husband and told him that he needed to grease the rollers and everything would work just fine. My husband did as Rod suggested. Fast forward, it is December of 2018 and the garage door is screeching so loud with every open and every close. My husband greased again yet the loud screeching still remains. It was a hectic holiday season so I waited until after the first of the new year to contact Anderson. I called them on January 4, 2019. The manager told me that they would come out for a service call but that I would have to pay a service charge again. That the work they did would not be covered for this visit. The invoice reads that I have a 60 warranty but obviously since I called just a few days beyond that 60 days, Anderson will not service the work they have already done unless we pay them again. Since I have had repeated horrible customer service from Anderson, I will not pay them again. Now I will pay a competitor who cares about their customers and prides themselves on craftsmanship to repair a door installed by Anderson and serviced by Anderson.

I had two commercial bay doors installed by Anderson Door last week on my building. I have used…read moreAnderson Door three times over the years... twice for my commercial buildings, and once for my residential garage door and highly recommend them from start to finish. Scott and Kyle came out and delivered exactly what Terry quoted, and once again I could not be more impressed. Their professionalism, work ethic and skill set are immediately apparent. My old heavy wood doors were quickly removed, the new doors installed, and the work area left immaculate when finished. The doors I purchased are insulated, and quality is immediately evident, I know in cold weather especially these doors really deliver on keeping the garage and/or bay areas a lot warmer from the elements. Thank you to the team at Anderson Door! John and Christine S-06/26/20

Richmond Door came out the same day on short notice to replace a broken spring. Sam had the added…read morechallenge of working above the back of my antique car that I was going to put in the driveway, until the brake pedal went to the floor so there was no way I was stopping it from rolling down the driveway into my other car. I could tell he worked more slowly and deliberately when replacing the spring above the car as opposed to when he replaced the other side. For his professionalism, timeliness, and extra care, I give him the highest rating possible and will use this company for all of my garage door needs in the future.

Fantastic company! Quick response, they were out the next day to replace my springs. Work was…read moredone in a timely fashion, and their prices are very competitive. Will absolutely use them again!

Almont door was on time and took the extra steps to not leave me stranded…read more Quality of work very professional . Great value what they had to do.

Had to replace my springs on my garage door twice in less than a three year time frame. Ended up…read morehaving problems again with the door less than 4 months past the last repair. Ended up the company put the wrong size springs on and left the door unbalanced which caused the bar they were mounted on to break costing me more money. Do not call this company for repair. As they did with me, they will most likely put "repair" with something they have on their truck rather than the correct piece which will end us costing you even more money to replace with a reputable company. What a joke. You expect a company that specializes in something to be able to do that job correctly. Never again will I call them. Save your time, money and future aggravation and find another company to go with.

Repaired my broken spring at a very reasonable price in less than an hour. I have used them over…read morethe last 15 to 20 years and have always been very satisfied. Ed in Sterling Heights

Professional service! Helped me figure out what device I needed for my garage over the phone…read more Showed up on time, courteous and delivers quality work Reasonable rates.