We had all our trim done in aluminum. Lakeside did a fantastic job. The people involved in the job were very professional and most accommodating in all aspects, even when some problems were found. My wife, who was home had great interactions from the crew to the managers. If our experience were based just on this they would get 5 stars. Based on the above we decided to have them do our window replacement. They came fairly quickly to do the initial inspection and measurements. I waited several weeks and had to email and then call to get any response from their sales person. From the rough estimate I had follow up questions which I emailed back, after a couple of more weeks, no response, had to call to get these answered. Salesperson then said someone had to come and take exact measurements. Waited again with no contact. Had to track the salesperson down and when I did low and behold he was out with the guy who did the measurements and magically the next day they came to our house. Waited again and no response for a couple weeks. We are now at 3 months, called the sales guy and he had no follow up to the specs he was given. I understand delays because of supply chain issues, but to fight just to get an estimate, so we cancelled due to lack of their sales person not doing their job. read more