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Lake Ridge Bank

3.0 (1 review)
Closed • 9:00 am - 11:00 AM

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Personal banking

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8 years ago

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BMO Harris Bank

BMO Harris Bank

(2 reviews)

As they get bigger they get worse and have more turnover of employees. Unless you are an extremely…read morehigh net worth individual or don't mind poor service you will be better served by other local institutions.

Worst customer service I have ever had. Had a business account with them for 11 years. Also a…read morepersonal checking account. Stopped in because my kids had abused their iPads and had charged $800 in the Apple store resulting in overdraft charges. Brought paperwork from Apple saying they were going to reimburse me and asked if they could please not charge the $250 in charges. I was given the runaround told the manager was not there, and someone would contact me. While there she Asked me if my account was still a corporation account. I truthfully had no idea since when I had set up this account 11 years ago I was married and we did it together. I went into the bank to talk to them and instead of helping me they ended up freezing my account not reimbursing any of the charges and telling me they would need to close my account unless I can prove I was still a corporation. I know this sounds like a personal problem but how I was treated was unbelievable. I was so angry I told him I just wanted to close my business account, the bank assistant manager then said what about your child support Incredibly snotty. My child support is actually out of my other account which had nothing to do with this account. I believe it was a personal dig from the assistant manager. I honestly wish I had an audio recording of our whole conversation. I can't believe somebody like this is in customer service and has a job. She did absolutely nothing to try to keep my business and said it was like she was trying to lose it. I would absolutely never recommend this location. I left shaking and extremely upset.

Lake Ridge Bank - banks - Updated May 2026

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