The staff were very helpful, friendly,and efficient. The process didn't take long at all and I…read morewalked out happy with a smile on my face! I've been referring friends

Customer Service in bank and online is always supportive…read more It would be welcome to add an additional verification number check for their online banking - and to open a bank in Sun Prairie!

Ive been a member since 2016. I've never worked with an institution before that truly cares for my…read morefuture. The entire staff is warm and friendly! Recently Laura helped me with a new loan . She listened and understood my personal needs . Thank you to the entire team! Feels like family and looking forward to the future ! If you're not a member and looking for a loan apply with MCU . I promise they will try everything to help you no matter the circumstances!

Super friendly bank with helpful people. I felt good about working with them. Seemed to go out of…read moretheir way to make my banking easy. Beautiful place too!

We rented a room to work, it was small but bright. The Pelmeni were delicious, and staff stopped in…read moreto see how we were doing.

They acquired Dane County Credit Union, where my husband and I have been members for 25+ years…read more Since then, we have been very disappointed with the level of customer service we have received. For example, I was hung up on when I called about a lost card, fees have increased, and the representatives are less helpful and courteous. When I deposited a personal check from my mother (who lives in Wisconsin and banks with US Bank), they made us wait over a week to receive the funds! In my opinion, the benefit of using a credit union is that it's a smaller, community-based institution that treats you like a person by providing great customer service and being helpful and friendly. This is not the case at Heartland.

Hi don't get gap insurance gap insurance spouse to pay off what insurance don't not anymore i got…read morein a car accident a gay hit me not gap insurance is going to some and the rest i have to pay it was a waste of my money that I paid to have gap insurance it's a joke

The staff is so friendly. They know who I am when I come in. Even though it is a national bank, it…read morefeels like I'm walking in to a community branch.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

I took out a loan using my vehicle as collateral. I failed to look at the terms of the contract in…read moregreat detail before I signed because of how bad I needed the money. After rereading the contract again after getting home, I notice the ridiculously high interest rate. The initial loan was only 2500.00 but the full length of the contract interest rate , brought the total repayment amount to over 8000.00! The killer came when I was told that around 48 dollars of every payment would be applied towards the principal, while 600.00 plus would cover interest! I made steady payments until running into personal problems. After being not able to afford future payments, I filed for bankruptcy and contacted Loanmax to turn my vehicle in. They immediately told me that they were not in the business of automobile repossession! I asked them why in that case was there a lien placed against the vehicle in the first place. They placed me on hold and never came back to the phone. I contacted my lawyer about my experience and he demanded that they take the vehicle and stop harassing me. Six months went by without me hearing anything else from them. During that time the transmission went out in the parking lot of a major food chain who had the vehicle impounded. After attempting to call Loanmax, the repossession company told me that they had tried several times to contact Loanmax to take possession of the vehicle, with no success. Close to one year later Loanmax is still calling my family and friends harassing them and me. I warn others about the true intentions (High interest money) and conduct( constant harassment) of this company and to steer clear if at all possible of their greedy and unethical business practices!