If you want problems, this is the firm to hire. They were supposed to file our second quarter…read morepayroll reports, which they claimed they had. They even sent me a copy of the report they had supposedly filed. However, we later discovered they never actually filed it and we were threatened with a tax levy by the State. Subsequent requests for clarification and assistance went unanswered and unresolved. Lack of service and honesty (not good for an accounting firm) caused us to take our business elsewhere.

I hired Kathy Villard (under the business name Villard & Associates at the time) in 2012 to help…read morewith a bad tax situation I had created. It was such an awful experience that I looked her up *seven years later* to write this review. The reason I had gotten so behind on my taxes was that my husband had become very sick and this had created financial complications that we weren't up to dealing with in the middle of his illness. I let this go on for too long, until finally I was ready to pay an accountant just to help me out of this mess. I expected to feel tremendous relief. Instead, I ended up worse off than I started. Ms. Villard asked me intrusive questions about the nature of his illness; followed up my stunned answers with the cruel editorializing, "Oh, then he'll never get better"; and then offered me unsolicited life advice about how I may want to remarry in the future. It was a genuinely traumatic interaction. I went home and cried, and never filed the taxes I paid her $150 for preparing because I couldn't bear to look at them. Much later, I went to a different accountant who charged much less money, treated me professionally, and also found that the taxes Ms. Villard had prepared were done wrong and needed to be redone. She is awful at her job, and frankly, based on my experience, as a human being.

I always come to this location because it's near home. Staff is always friendly and never rude. I…read moreeither go inside or go through the drive thru and it's always fast and convenient. It's just a weird area only because the apartment complex is near and it could be overwhelming when trying to pull money out of the ATM because of all of the traffic but it's like that with any place really. I only say that because for those who like more privacy and security when dealing with your money, you're probably better off getting cash back at a store or something or just go inside. I just wish they were open later but that's mainly because of my work schedule. Anyway, I've never had a problem with this bank or this location so I would recommend.

I took out a loan using my vehicle as collateral. I failed to look at the terms of the contract in…read moregreat detail before I signed because of how bad I needed the money. After rereading the contract again after getting home, I notice the ridiculously high interest rate. The initial loan was only 2500.00 but the full length of the contract interest rate , brought the total repayment amount to over 8000.00! The killer came when I was told that around 48 dollars of every payment would be applied towards the principal, while 600.00 plus would cover interest! I made steady payments until running into personal problems. After being not able to afford future payments, I filed for bankruptcy and contacted Loanmax to turn my vehicle in. They immediately told me that they were not in the business of automobile repossession! I asked them why in that case was there a lien placed against the vehicle in the first place. They placed me on hold and never came back to the phone. I contacted my lawyer about my experience and he demanded that they take the vehicle and stop harassing me. Six months went by without me hearing anything else from them. During that time the transmission went out in the parking lot of a major food chain who had the vehicle impounded. After attempting to call Loanmax, the repossession company told me that they had tried several times to contact Loanmax to take possession of the vehicle, with no success. Close to one year later Loanmax is still calling my family and friends harassing them and me. I warn others about the true intentions (High interest money) and conduct( constant harassment) of this company and to steer clear if at all possible of their greedy and unethical business practices!

The service is good.The staff is friendly and pretty quick each time I go.They very detailed and…read morefollow all protocols each time I go.I would definitely recommend for cash checking needs or bills.