If you want to book this place do it especially if you live hours away! The time we booked was off…read morepeak season and not around a holiday resulting it to be affordable for the weekend. The drive to this resort in October is beautiful and so worth it. I will highly recommended the lakeside view and won't regret it when waking up every morning. The service was what you should expect in a hospitality industry. The location is very convenient to the lively Main Street. We will make it a tradition to come back to this resort.

Beautiful area & lakeside entry. Loved the stone floor shower. Loved the old money masc/femme…read morecombination aesthetic of the room design which featured easy to maintain leather sofa, chandeliers, & tennis racquets. Customer care & business affairs were not handled in an upstanding way. 1st offense was I was traveling there miles for a wedding and the wedding coordinator who answered the phone for booking wouldn't offer me the wedding rate when there were rooms available of the reserved rooms made by the bride. I had to ask 3 times before she said she could ask her manager to give at least 10% after saying no wedding discounted rate will be provided given I'm calling to book 2 days after a deadline they created which I was unaware of. I asked to speak to the manager. 2nd offense was the manager didn't want to discuss so didn't get to my call after attempting 2 days in a row essentially stating only 10% will be offered. Mind you the wedding rate was $250 less so yes it matters. 3rd offense was upon arrival the coordinator at the desk who I presume was the lady I spoke to over the phone a week prior did not address my man at all nor did she show smiling energy. His card was the one used and yet she only asked me for ID, snapping at him when he asked did she mean his as well. He obviously felt disregarded and disrespected when his money is being spent here whilst being polite to her. Mind you when we were checking out she was there seemingly intentionally ignoring us and taking her sweet time with a guest at her counter. We felt an attitude from her completely unwarranted which doesn't make us feel wanted at all place paid for such a beautiful occasion that gave them much money. 4th offense was the steak was not good quality. Their generations restaurant was known to be disgusting so we avoided it at all costs. The final offense was the toilet kept us up in the night with its noise and the carpet felt moist. It's got an outdated look throughout the building so I was not too surprised afterall. I do not recommend here and could recommend other respectable accommodations.

Everything about our stay was great the only complaint I have is that the hotel was out of body…read morewash. I wish I was told that at check in. I was already in the shower to late to call. The desk clerk told me when I checked the hotel was all out asked if I called the desk I did not already in the shower.

My family and I had an amazing time here. We brought our dog with us. Staff was friendly and…read morehelpful. The location was close to many things, great view.

Literally one of the best vacations I've ever had. From the second we checked in until we…read moretearfully had to check out, it was just a magical experience. We brought my mother-in-law here to celebrate her birthday and we hoped she'd like the laid back pace of a quaint lake town and she loved it. We had rooms in the lake cottage and our room (5L) has to be the best room on the property because you have a corner view with a wraparound porch and the vistas day and night are stunning. She had 7L and she loved it as well. Our room was cleaned thoroughly every day and everything worked perfectly. The shower was awesome. A lot of times in an older property things are a bit creaky but our room was perfect (once we figured out how to turn off the temperature light on the AC at night). The only tweak I'd make to our room would be to add a ceiling fan, but that's just a personal preference. We had massages at the spa and that was nice. I had a great masseur and enjoyed relaxing in the hot tub in the spa afterwards. There is an indoor pool area with a jacuzzi and an outdoor hot tub. Apparently there used to be an outdoor pool but that was removed a couple of years back. That would have been nice. We ate at the View, the Cottage and the bar and I've reviewed the restaurants separately. The bar was a great place for some shared snacks and desserts along with excellent cocktails and wonderful service. I loved just sitting on a rocking chair in a small screened in porch off the main lobby reading a book. It was so peaceful. The study area has tables and a fireplace and that was a wonderful setting to write cards to friends. As you can tell, we loved it here. There are some caveats: It's not cheap (though it's worth it, in my opinion) and parts of the main building are a bit worn and/or dated. However, the service is great from everyone, the place is spotless and comfortable and the vibe is exceptional. I've never wanted to stay any place longer as much as I wanted to stay at Mirror Lake Inn. I really want to come back in winter to see what it's like. This was simply a lovely experience from beginning to end.

great place.... amazing views.... very hospitable. the only negative was The Cottage restaurant…read morewhich was a real disappointment

Ozzy the front office manager is exceptional. The property is dog friendly, centrally located and…read morewell cared for.

BEAUTIFUL Hampton Inn! It is the BEST Hampton Inn I've been to and I've been to many! Great view…read moreof Mirror Lake to sit by the window and enjoy a beverage. Lobby is gorgeous. There's plenty of seating in the dining area. It looks like a ski lodge. There a sofa in front of the fireplace with blankets and pillows. Rooms are clean. Housekeeping is wonderful. Front desk staff are top tier. Eddy and Webby were my personal favorites during my stay. There are staff constantly moping the floors throughout the hotel and elevators to dry the tracked in snow. I found breakfast to be okay; much better than other Hampton Inns. However, if the person responsible isn't maintaining the breakfast area, the waffle station gets really gross with batter everywhere. Some mornings items would be out and not stocked and was disappointing. Parking gets pretty crazy with all the snow banks. Cars take up more than one space and the handicap row gets really full. You do have to put a permit in your car during your stay. There is a FREE shuttle to and from Whiteface Mountain. I highly recommend this hotel and will return.

Excellent stay over MLK weekend in Lake Placid. The Haus is a great place to stay. We went up with…read moreseveral other couples and all stayed at the Haus. Across the board everyone thought the accommodations were great (and we all travel quite a bit to some very nice locations and resorts). Each room is its own apartment, with a kitchen, living area, bedroom(s) - giving you plenty of room to hang out, enjoy a meal, and relax after the day. You have whatever you need upon arrival. Highly recommend

This place is in the middle of everything which is wonderful. The place it self is really nice and…read moreclean. The only two cons in my options is that there's no elevator or other way to get around if you have difficulty walking up stairs. Also, the bed have a topper which make the bed extremely uncomfortable.

It was breathtaking, a fantastic experience. Of course you have high expectations when going…read moresomewhere like this, but I did not expect the level of high quality details at every turn. For example, we didn't know there would be a birds of prey talk on Monday evening- we got to see owls and a hawk! My partner even got to hold an owl!! And I didn't expect the snowshoe trails to be as gorgeous and well maintained as they were, and we had a nice little map provided to us. I didn't expect the delicious Nespresso coffee maker in the room, or the bath salts for the tub. I didn't expect the prompt service at ever turn and to feel totally taken care of in our little cabin home. We simply have to plan a trip back. We want to visit in every different season, because I'm sure it has lots to offer in each! I'd definitely recommend. My only gripe is wishing the food were better, but its good enough. And the surroundings and accommodations make it well worth it overall. Bravo!

Excellent staff !!! Excellent location!!!…read moreNo television's No access to lower level rooms except through climbing 34 steps!! Food and drink excessively priced Tea $8.00 Glass of Wine $22.00 No work out room - no pool No dedicated concierge. In general an expensive disappointment. For a Lake Placid Experience I would try elsewhere For an Opal experience I would return to the Sagamore

Staying at Whiteface Lodge was very nice. This is an upscale lodge/resort in the middle of the ADK…read more This place has a lot to offer. The amenities and service was what made it special. Anything we needed, accommodations were made to make sure the guest felt happy. I really appreciate the effort put in to making the guest feel comfortable and exclusive. The lodge has the quintessential Adirondacks log cabin feeling but with an elevated elegance. The grounds are very nice. There are two large outdoor fire pits that are lit every night. Complimentary s'more's supplies are provided for guests every evening. The game room was also really cool and a nice place to relax with friends and family. The room I stayed in was very nice as well. A full kitchen, fire place, and patio. The bathroom had heated floors and a massive soaking tub. I would recommend this place to friends and family!

Whiteface Lodge is located in the heart of the Adirondacks and it's a very well run, nice lodge…read more The staff was helpful, attentive. There is always someone available to bring your bags to and from the room when checking in and out, there is also a valet parking service which we didn't end up utilizing since the parking lot was very close and it was warm however it's nice to have in the winter time. The accommodations were very spacious, we had a big tub, kitchen area which we utilized nightly as we cooked most of our meals with the oven/stovetop. When they come to clean/make the bed they also do the dishes which was very nice. There are lots of amenities including heated pool, bowling alley, pickleball and tennis courts, movie theater, gym, complimentary smores and cookies. We did try one of the two restaurants available on site, Peak 47, which was quite disappointing would advise to venture out into the town for food. However otherwise a great experience/stay, would recommend!

Great casual family stay in a very comfortable, super-well maintained place. Would go back…read more PROS - The Devlin appears like an old-school Alpine style motel, but honestly it was so much nicer. Everything was super clean, the room was spacious, very clean and had new carpeting and recently updated bathroom. The grounds were incredibly well maintained - lovely pool area and firepit with free smore's fixings at the front desk. Front desk personnel were very nice. Founded by an Olympian Ski Jumper Arthur Devlin years ago - all of his medals and trophys are in the small lobby/sitting area in an interesting display. Free filtered water machine to refill your water bottle. Sits right at the start of Main Street so town, the Olympic Center and Mirror Lake are nearby. We did drive to get to far end of Main (lazy night) but you can walk if you don't mind a bit of uphill to start and a bit of a walk. Room had a leather recliner in it which made us laugh, bc you never see that in a hotel, but honestly my husband was thrilled. No idea if those are in every room. We had 2 queens suite with mountain view. Ground floor. Would have liked to see what view was from upper level room, but even with ground floor our deck faced the mountain and wasn't obscured. Room to improve - No vending machines or even water to buy. While they do offer a free filtered fountain for bottle refills, sometimes you just want a new bottle. Minor issue. Went to gas station across the street.

Wonderful, clean hotel in a convenient location. Breakfast is a bit of a misnomer, processed food…read morein plastic wrapping, but coffee and snacks. Would stay again and go out for breakfast.

This is a beautiful facility. The front desk staff is very welcoming and the maintenance gentleman…read morewe dealt with was extremely friendly. While we really liked this resort I would not necessarily recommend it those with physical challenges. There are actually 3 separate buildings that compromise the resort. The building we were in had a lot of stairs and no elevator. The "main" building interior is beautiful and there are man made waterfalls out front. The main building does have an elevator but the amenities, like pools, are pretty spaced out and require considerable walking. The room we stayed in beautiful with a wonderful view of the lake and mountains beyond. Of very special note: the Guest Services Manager- Ms Lia Collins- is a truly special person. She went beyond normal policy to help us out when unexpected circumstances caused us to cut our stay short. She treated us with caring and compassion- not just as customers. I highly recommend this hotel - aside from my accessibility comments. In my opinion- if accessibility is an issue for you- that you stay in the main building. Just be aware that there will be some walking. Overall a very nice place to stay!!

Stayed at lake house and king suite on the water front each for a couple of days…read more King suite by far better. Big, on the lake, comfier bed and pillows. There is a whirlpool bathtub we didn't use but the bathroom is huge. Downside in both rooms were spiders on the balcony (staying early September). Huge ones too. You brush them away and they come back in an hour. The lake house feels like camp. The room has a nice wood vaulted ceiling but that's the only nice feature. The carpet, bed and bathroom were pretty clean except that we found shavings in the sink and the faucet cap was missing and it was all rusted and corroded. The bathtub also had a draining problem. And the bathroom was super tiny, and the tissue box almost fell in the toilet multiple times. The toilet is not a home toilet but one you find in airport bathrooms. Blech. The best feature is the community room bar area which is really cute and spacious. The foosball table was fun but it is from the 80s or something. Small pool table, didn't get a chance to play. The atmosphere is a 60s chalet and it's great for playing board games, they have a few but we brought our own. As a guest at the resort you get access to all three building so doesn't matter where you stay, you can use all the services. Downstairs there is a pool and hot tub, just cement with a hole in it. My husband used the hot tub and was lucky no one else was in it. It's very big and has lots of jets. The whole room is very basic and can use a deep clean and some potted plants around or something to make it pretty. I have no idea what the rec room outside the pool could be, dirty carpeted area that I can picture a two year old running around circles in- that's about it. Wasted space. There is another pool and hot tub in the main building and it is a trek away from the other buildings as it's nestled in the back. It's super hot and steamy in the whole room and it looks newer than the other pool but still very basic. For a romantic getaway I highly suggest booking any waterfront room or suite, the view and rooms are much better cared for and more updated looking. Also having access right to the lake instead of walking across the street is a huge benefit. Only downside is the parking lot at waterfront is super tiny and you have to do multiple k turns and it took me 15 minutes to park into a spot. And the entry with the gates is awkward while your car sticks out in the middle of the street. But still the rooms and views are worth it. Only hotel I've seen that has paddle boats too. Lots of equipment available to borrow which is great. The place is a 4 star hotel but to me it's more of a 3. It is the cheaper of the 4 star hotels on mirror lake and I think it's because the amenities and rooms are old (still functional though). A lot of crevices in the rooms weren't cleaned, like spiderwebs in corners of the balconies and under the radiator. The service is very attentive though. They were super accommodating and everything I texted them about was dealt with in a timely manner. I really like their text service, so you don't have to keep calling the front desk for every little thing. Free coffee in the lobby of the main building and lake house every morning. Plenty of spring water fillers around the property. We didn't use the fire pits but last lighting is at 9pm and you have to buy your s'mores and equipment. I don't know if we would stay here again but if we did we would book a suite.

Stayed here three nights for a wedding on Cloud Splitter. The hotel was clean and lovely. Lots of…read morelittle nooks to tuck in and enjoy a coffee or cocktail. The hotel is older so the elevators are slow but the stairs are very assessable. The doorway into the rooms are even narrow. Small amount of closet space but the rooms are SO CUTE and rustic and festive. The beds are very comfortable and bathrooms is large. We had no problems with hot water. Views from the rooftop are amazing. Restaurant for breakfast was great. I am dairy free and they added cheese to my order by mistake. They quickly corrected and removed that item from the bill. Wonderful place to stay if you're passing through lake placid.

Came here as my wife really wanted to go to Lake Placid, and we co-planned taking my son to a Xmas…read morethemed kiddie park (we high ended up being closed). Place is right on the main drag in town, and is nice inside. Staff at front desk were not as friendly as most hotels, and didn't recognize status, but otherwise were perfectly fine. Rooms were good with lots of nice decor and touches. Felt more like a nice cabin than a room, even if they were a bit narrow. Walls and ceilings were thin and you could hear very easily what was going on in rooms around you. Elevators also on the cramped side. They up charge for lake view rooms, so if you book via Bonvoy, expect to get a view of the parking lot. Valet parking situation was unexpected as this wasn't prominently called out on their site. We sucked it up and paid, but it was another charge even if it understood it once I saw their lot. Still the walkability of the hotel makes it worthwhile. Just would probably try another place near the main drag before coming here again.