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Lake Linganore Psychiatry

1.0 (1 review)
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Kema Health Services - Josyane Kengni, CRNP-PMH

Kema Health Services

3.0(2 reviews)
2.8 mi
Certified professionals
Minority-owned & operated

Where should I begin…read more I had heard about Kema Health Services because they had a small ad on the back our our church bulletin. (Mistake number one. This is the third business that I have used because of a religious affiliation. Shame on me....but heed my warning, these businesses seem even LESS ethical.) I wanted an appointment with them to discuss genetic testing to determine what meds would work best with my metabolism. I think they must be PART TIME, because no one ever gets back to you and they outsource their answering service to INDIA. India? For a small provider in Frederick, MD. You can't even pay an American to answer your phones? I was looking for an appt. with their main provider, Josyane Kengni. Instead, I was given a person named Sandrine, who is not even listed as a provider on their website. After playing phone tag, I finally got an appt. I show up, there was no receptionist, but there was a elderly couple in the teeny waiting room. They were early for their appt, but had been sitting there for half an hour. I asked if anyone had come out from the back rooms to greet them, and they said no. I waited 10 minutes and walked to the back, and knocked on some doors. Nothing. Finally, someone walked out carrying their lunch and chomping loudly and asked if she could help us. We said we had appointments and no one has come out. I finally get in to see Sandrine, and the first thing she does is ask me the EXACT QUESTIONS that I had spent the previous day filling out online for them (and received a confirmation that I had done so). I literally had to tell her ALL my medical history so she could type it in again. This took up half my appt. The other half was her talking about her kids. It was truly unbelievable. Towards the end of the appt with her, I knew I was not going to have any further dealings with Kema, OTHER than getting the genetic test results. Then I'd take my findings elsewhere. My insurance requires prior authorization of genetic testing, so I provided the information, and Sandrine assured me she would be back to me the following week with an appt for the test. Crickets. I called the number, and reached India, but was not comfortable giving my details over the phone to this man I could barely understand. So I emailed. And I emailed again. No response and it's been 5 weeks since my appt. Now I have to start all over with another provider. Giant waste of time on this unprofessional group. But you can be assured that they wasted no time submitting for payment to my insurance company. Steer clear.

This is a very impressive health services, the providers are very professional, their medication…read moremanagement is top notch and they follow up with their patients. They accept new patients and book patients on time without a waiting list. Good Job Dr. Josyane Kengni God bless your services Amen.

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Kema Health Services - Allyson Lawson CRNP-PMH

Allyson Lawson CRNP-PMH

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Chouchouna Kalamba CRNP-PMH

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Lifespan Behavioral Health Services

Lifespan Behavioral Health Services

1.0(2 reviews)
1.1 mi

They only have virtual appointments. They do not disclose this until after you have provided…read morepayment and personal information.

My father-in-law, a 40-year coast guard veteran, rose from sailor to Commander. Along the way, he…read morepicked up some wonderfully colorful expressions, many of which the family still uses today. Most are better saved for another day. But one, "Doctors are like plumbers, if one doesn't work out for you, you go to another," applies here. I used Lifespan Behavioral Health Services for more than seven years. I stayed with this practice because one thing was always clear: The patient came first. No more. Perhaps due to new ownership, money is paramount here now and patients, well they are just supposed to accept that or move on. Recently, I "missed" my first appointment. A telehealth appt., I mistakenly clicked on the wrong practitioner's link. Only 10-15 minutes later when I saw this, I fixed my mistake. But my practitioner (who was online) told me it was too late. I'd need to reschedule. Soon after I received a bill for more than $150 for the "missed" 15-minute appointment. (My first missed appointment in seven years!) I asked my practitioner about this (a nurse, not a psychologist) and she said I was late, and she had to move on to the next patient. No empathy, no second chances, the cash register came first. Moving on to another psychological practice isn't something you do lightly. You've bared your soul to people and getting someone else up to speed takes time. (As Richard Lewis wryly said about the necessary recap, "the crib alone takes six months.") But I'm doing it. Yes Pop, I'm choosing another plumber. Because to quote you again, "Ain't none of us getting out of this one alive," and I'd rather work with people who want to see me thrive; who care more about their patients than their bank accounts.

Lake Linganore Psychiatry - c_and_mh - Updated May 2026

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