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    Helene G Brenner, Ph.D

    5.0 (3 reviews)
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    Kema Health Services - Josyane Kengni, CRNP-PMH

    Kema Health Services

    3.0(2 reviews)
    3.4 mi
    Certified professionals
    Minority-owned & operated

    Where should I begin…read more I had heard about Kema Health Services because they had a small ad on the back our our church bulletin. (Mistake number one. This is the third business that I have used because of a religious affiliation. Shame on me....but heed my warning, these businesses seem even LESS ethical.) I wanted an appointment with them to discuss genetic testing to determine what meds would work best with my metabolism. I think they must be PART TIME, because no one ever gets back to you and they outsource their answering service to INDIA. India? For a small provider in Frederick, MD. You can't even pay an American to answer your phones? I was looking for an appt. with their main provider, Josyane Kengni. Instead, I was given a person named Sandrine, who is not even listed as a provider on their website. After playing phone tag, I finally got an appt. I show up, there was no receptionist, but there was a elderly couple in the teeny waiting room. They were early for their appt, but had been sitting there for half an hour. I asked if anyone had come out from the back rooms to greet them, and they said no. I waited 10 minutes and walked to the back, and knocked on some doors. Nothing. Finally, someone walked out carrying their lunch and chomping loudly and asked if she could help us. We said we had appointments and no one has come out. I finally get in to see Sandrine, and the first thing she does is ask me the EXACT QUESTIONS that I had spent the previous day filling out online for them (and received a confirmation that I had done so). I literally had to tell her ALL my medical history so she could type it in again. This took up half my appt. The other half was her talking about her kids. It was truly unbelievable. Towards the end of the appt with her, I knew I was not going to have any further dealings with Kema, OTHER than getting the genetic test results. Then I'd take my findings elsewhere. My insurance requires prior authorization of genetic testing, so I provided the information, and Sandrine assured me she would be back to me the following week with an appt for the test. Crickets. I called the number, and reached India, but was not comfortable giving my details over the phone to this man I could barely understand. So I emailed. And I emailed again. No response and it's been 5 weeks since my appt. Now I have to start all over with another provider. Giant waste of time on this unprofessional group. But you can be assured that they wasted no time submitting for payment to my insurance company. Steer clear.

    This is a very impressive health services, the providers are very professional, their medication…read moremanagement is top notch and they follow up with their patients. They accept new patients and book patients on time without a waiting list. Good Job Dr. Josyane Kengni God bless your services Amen.

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    Helene G Brenner, Ph.D - c_and_mh - Updated May 2026

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