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Lake Houston Endodontics

3.0 (8 reviews)
Open • 8:00 am - 5:00 pm

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4 years ago

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7 years ago

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8 years ago

Very quick and painless diagnosis and procedure (root canal). I didn't feel a thing. Everyone was friendly.

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7 years ago

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Deerbrook Family Dentistry

Deerbrook Family Dentistry

3.9(9 reviews)
6.2 mi

Very happy we found them. My daughter is 8 and was very…read morenervous. The hygienist was sooo patient and gentle. The dentist was great and didn't suggest any unnecessary treatments. Said her baby tooth is on watch for a cavity but we will check it in 6 months. Other dentists we have been to would have suggested fillings or caps right away!

Let me start by saying that Deerbrook Family Dentistry is my primary care dentist through my…read moreinsurance company. I had a huge hole in my back tooth that was causing me severe pain to the point I couldn't chew food, even on the other side of my mouth. I arrived and was promptly taken to the back, where I was cared for almost immediately. Saw the dentist and she told me she didn't think she could salvage the tooth and that it would require extraction. She wrote me a prescription for antibiotics and Tylenol 3 for the pain, as well as a referral to an oral surgeon located near the office. I scheduled the consultation (which apparently is standard when needing emergency oral surgery) for the next day at the other facility and was looking forward to having the issue taken care of quickly. An hour before the appointment time, the other location called me and informed me that they did not accept my insurance. So, I called back up to Deerbrook Family Dentistry for a referral to a place that accepts my insurance, only for them to tell me that Dr. Perez only refers patients to that specific facility so it would be my responsibility to find a surgeon to remove my tooth. Excuse me, but I don't remember going to dental school and meeting an entire network of other dentists and dental surgeons. As a matter of fact, I know absolutely ZERO people in the field of dentistry. How am I supposed to know where to find an oral surgeon, considering I don't have a rolodex full of all sorts of colleagues/dental professionals? More importantly, why on earth would my in-network dentist refer me to an out-of-network oral surgeon, knowing full well that my insurance wouldn't cover the visit? How does she not have another facility she can refer me to? The solution I was given was to find my own oral surgeon, set up an appointment, and then call back with the new oral surgeon's information so that they can then send a new referral to the surgeon. Mind you, the hole in my tooth is so painful that I can't even see straight, and I am now having to make my own professional connections in an industry that I don't even work in, just to get my tooth taken out because Dr. Perez only refers patients to one specific oral surgeon and can't be bothered to think of one other oral surgeon in the whole world she could refer me to. So my emergency tooth extraction went from a quick fix to not getting fixed for a month out from my initial visit. I just don't understand the logic behind her decision to send me to a clinic that doesn't accept my insurance and how the process has fallen solely on my shoulders. Like, what kind of primary care is that?

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Deerbrook Family Dentistry
Deerbrook Family Dentistry
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Lake Houston Endodontics - endodontists - Updated May 2026

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