I booked a stay in Arizona 4 months prior with Extra Holiday through Airbnb. 2 days before the…read moretrip, they messaged us to say they needed to change our room due to unforeseeable circumstances, aka they overbooked themselves. They wanted to downgrade us from two beds to a 1 bedroom suite that could only hold 2 people max... there were 4 of on the reservation so just couldn't work. We had to scramble to find a new stay and ended up spending $1000 more on the new booking. Will never book through Extra Stay again

Disappointed in Bonnet Creek -- Kids Overcharged, No Accountability…read more Our stay at Bonnet Creek was not what we expected from a family-focused resort. Not only did we deal with multiple toilet issues in our room throughout the trip, but our kids were also grossly overcharged at the poolside hair braiding stand. They were hit with almost 50% in hidden gratuity and fees -- none of which were disclosed until after payment was processed. We reached out expecting the resort to care, especially since this vendor targets children and families. Unfortunately, Wyndham Bonnet Creek showed no concern or accountability. It's unacceptable for a kid-friendly resort to turn a blind eye when children are being misled and overcharged right on property. We spoke with other families who had nearly identical experiences. Bonnet Creek either needs to vet their vendors more carefully or take some responsibility for how their guests are treated.

BED BUGS!! During our stay in a 3 bedroom villa, our child…read morewoke up with swollen itchy bug bites covering his entire back. They had a very distinct zigzag pattern. When we checked his bed we found several bugs in the creases of the headboard. We closed the door and took our son down to the lobby to notify the staff. They had my husband fill out a report, and they took pictures of my child's back. Security was sent to our room. They took the sheets off the bed, and told us the HOA will be notified, and this will be a published report. They switched us to a new villa. We spent a couple hours cleaning our condo and belongings before switching to the new villa with no help from any staff. The following morning I took my child to urgent care to have his back looked at. The health care provider confirmed he did have bed bug bites, and prescribed us a medication for the pain and itching. The manager from Wyndham called us to let us know that 2 companies were out and did not find bed bugs in the room despite the proof we have of the bugs in the headboard, my child's back, and the report from the doctor. He told us the insurance company will be reaching out to us in 7-10 days about our claim. It's been 2 weeks, and still no phone calls from anyone. We received no help with getting our belongings and luggage professionally cleaned, they just moved us to a different villa and washed their hands of us. It's been over 2 weeks, and we still haven't heard from anyone. On top of the bedbug situation the new condo we were moved to was filled with marijuana smoke the rest of our stay. We called the lobby and spoke to security twice and were told they would check it out. We told the Wyndham manager over the phone about the marijuana smoke, we went down to the lobby and told the manager on duty about it, and also gave them a copy of the doctors report noting the bed bug bites on my child. Nothing was done. The last 3 days of our vacation we were stuck in a villa full of marijuana smoke. My 11yr old son couldn't even sit out on the balcony to eat his cereal without it blowing up into his face. We tried to make the best of our trip the last few days for our kids. We decided to head to the waterpark and Seven Eagles pool. While swimming with our children at Seven Eagles pool there were several people sitting around the pool also smoking marijuana. It was disgusting. On check out day we packed up our car with all our belongings, and our entire car stunk of marijuana. After we arrived home we trashed all our luggage because it stunk of marijuana, and to avoid spreading anything into our house. No one is taking responsibility for this nightmare. Since we've been home we called Reunion Resort several times, and left voice mails. Not one person has reached out to us. We thought we were booking a family friendly resort close to Disney World, but it was the complete opposite.

I'm generally skeptical of a great deal but I guess being locked in the house for 13 months…read moreencouraged me to step outside my usual comfort zone and explore Vacation Strategy. I am SO glad I did because this was and amazing opportunity for a great escape to Lake Tahoe. We will 100% be using them for future vacations! They made everyone so effortless and simple! Booking - The booking process was quick and simple. Choose your room and dates and you're all set! Make sure you reserve the room in the name on your ID because the resort will check. I don't image this would be an issue for anyone, but worth a mention. Once paid, you're all set! Check-In - We arrived about 30 minutes prior to our check in time and I was prepared to wait if needed. They didn't mention our early arrival and started the process right away. Everything was straightforward and normal for any hotel/resort. I gave them a credit card for the $100 incidentals deposit. I haven't checked my card, but I imagine the hold has dropped off by now. The Room and Space - Holy Moly... We were BLOWN away! We LOVED it! We cook when we go on vacation so having a decent kitchen is important to us. Everything we needed (and more) was there! This was a nice change from staying at AirBnB's where you might get a fully stocked kitchen or you might get an empty kitchen. Everything else within our space either met or exceeded our expectations. Location - We stayed at South Shore by Wyndham in Lake Tahoe on the Nevada side. It was a 10 minute walk to the beach and an 8 minute drive to Heavenly Village (touristy but cute shopping and dining) which is perfect. There is also a grocery store 2 minutes away! When visiting Lake Tahoe, expect to drive around the lake! Don't limit yourself to the east or west shore. Get in the car and explore and see the beauty of the entire lake! You will not be disappointed. Check-out - We just replied to a text Wyndham sent us the day before checkout and let them know we had left! Easy Peasy!! I am so pleased with our stay from Vacation Strategy! As I said in the beginning of the review, we'll definitely be using them for future vacays AND we'll be telling everyone we know about them.

Last week we went looking for memorial day camping spots. Saw this place. Not for us. This is what…read morewe saw on our first impression: - Messy Patio at sign entrance, chairs all tipped over, equipment all over, shoes on table. Just messy. - Camper and car with mold all over it and window acts hanging out the side. - Camper with awning all jacked up on one side and in need of repair. - And MOST alarming? 2 huge black dogs running around loose. There were a few other campers and one had a lifted golf cart, so it might be a cart friendly neighborhood, however, close by looked sketchy. This place is NOT for my family. Maybe for someone else.

Had a great experience ~ would highly highly recommend. McCoy was extremely knowledgeable and…read morefreely shares his knowledge! You know you have a great guide when he is as excited about the fish you catch as you are!! Caught lots of fish and the whole experience was extremely professional beginning to end! Had a super time ~ well worth the cost!

Spent a foggy morning with Capt McCoy on the lake fishing for bass. Despite the weather, Captain…read moreMcCoy was able to guide us to the fish and we pulled in several bass and a couple of pickerels. A very personable and knowledgeable guide, Capt McCoy had several tips and tricks of the trade he shared with us that made our experience fun and interesting. Highly recommend him!

I hike, kayak and fish there there quite often as I only live a few blocks away. Never crowded and…read moresome great hiking trails. I recommend having a GPS as there isn't cell signal and you can get turned around.