Ray and Steve do amazing work with their flower designs. I used them in the 90's. I moved to…read moreFlorida but I still use flower carts to send flowers to anyone in Porter County. Excellent artistry

I ordered flowers for my mom as a surprise. Because I didn't have a definite idea what I wanted, I…read morejust gave a few general requests (colorful was one) and left the rest up to them. Wow! they did an amazing job. My mom is VERY picky about flowers and isn't easily impressed. She was so thrilled she sent me several pics then called them to say how it was the nicest she had received! Highly recommended!

Repeat customer. Always exceeds expectations. Charlene is amazing at matching colors & adding…read morecreative touches to her flower arrangements. She recently did my kids prom flowers and knocked it out of the park. Her prices are very reasonable & she accommodated my last minute add-ons. She goes above and beyond to make sure every customer is happy and gets exactly what they are looking for. She really is the best!

My husband got flowers for me as I was coming home from a vacation. VERY disappointed. I did not…read morewant to hurt his feelings, but they stink and they are ugly! He paid $70. I know prices have gone up, but I could have gotten these from a grocery store and they would have been better. They must be sprayed with artificial scent. They put a big pink lily into a fall-colored arrangement. I told him I appreciated the thought, but not to buy flowers for me again. Their "designers" do not know what they are doing!

Beautiful flowers and awesome customer service. When I need flowers in Portage, it is my to go…read moreshop. Thank you Mel for always taking care of my orders. I really appreciate you and your staff. Highly recommended.

Me and my sister always order flowers for Mother's Day for my mom. We ordered the picture on the…read moreright and received the picture on the left. When my sister called to complain she was told that our mom was not home so they left it on the porch and another florist must have come by and switch them because that is not what was left! She only went to drop something off at a friends house and was gone all of 30 minutes. She lives on a cul de sac and what florist is driving around looking for flowers left outside to switch with theirs? I know there will be some snarky remark from the florist but the last two times we ordered from there we were on the fence. It is very hard because there is not really another florist in her town, just tired of crappy service from retail lately. Maybe that's why businesses are closing up all over the place!

Great service Great selection…read more Great value Helpful staff Highly recommend for thoughtful gifts.

I made an online order for a floral arrangement for a funeral that I couldn't attend bc I'm in the…read moreprocess of moving. For whatever reason, they confirmed the order BEFORE the payment went through. I didn't notice there was a problem until I got a voicemail from Bonnie. By the time I could call, it was too late. Some young lady with all the warmth and compassion of a dead toad, took the call. She said Bonnie wasn't there, that it was too late, the delivery had already gone out, and she couldn't do anything for me. How far they've fallen since my aunt was a floral designer there. NEVER AGAIN!

Absolutely beautiful flowers and amazing service! The floral arrangements are always fresh,…read morevibrant, and designed with so much care and attention to detail. You can tell they truly take pride in their work and want every bouquet to look perfect. The value is fantastic too!! You'll get full, high-quality floral arrangements that look incredible and last a long time. The staff are friendly, helpful, and really knowledgeable about flowers and plants. If you're looking for a florist that creates gorgeous bouquets and stunning floral arrangements with great value, I highly recommend this shop. I'll definitely be coming back for more flowers in the future!

Wanted to say thank you for going above and beyond for a funeral floral arrangement and delivery…read morethis week! Outstanding quality and service. Eden flower bent over backwards to make requests and last minute delivery come to fruition!

My mother passed away in December. When I went to Valpo to arrange flowers for the funeral, I was…read moresurprised to find multiple flower shops out of flowers until AFTER Mom's Monday service. I could not find flowers. For MY MOTHER'S FUNERAL. After visiting multiple shops, I was beside myself when I called Petal & Vine from Valpo...at about 4:40. They were closing at 5 that day. I would not make it there by 5. The voice on the phone said "I got you. I'll wait till you get here!" George met me at the door, asked about my Mom, and helped me with design suggestions for something she would have loved. When I got overwhelmed and cried, he hugged me. He saved me from a panic attack, and was as kind and empathetic as a dear friend. I'm so thankful. And the flowers? They were beautiful. Mom would have loved them. Thank you, George. I'm so grateful.

On May 2nd, my mother and I placed a sympathy flower order through Petal & Vine Flower Shop for my…read morein-laws after a sudden family loss. The order was approximately $65 plus a $6.50 tip, scheduled for pickup at 2 PM that Friday. When I arrived at the store, the doors were locked. There was a handwritten note saying they were out on a delivery or consultation, along with two phone numbers that went unanswered. I was left showing up empty-handed to grieving family members after paying for flowers I never received. After leaving a negative review, I finally received a call from a male representative who immediately became defensive and rude. He claimed the business is closed on Saturdays, despite the fact that their Google business page STILL lists them as open Saturdays from 10 AM-5 PM and their website actively accepted my order. Instead of apologizing or taking accountability, I was told I "should have called the store directly" because he supposedly has "no control" over the business website that took my payment. I requested a refund and was told it would happen automatically because the order was never accepted. During the same conversation, he repeatedly pressured me to remove my negative review despite never offering a solution, apology, or compensation for the situation. When I refused, he became irritated and repeatedly stated that he "doesn't care" about negative reviews because he can "just dispute them and have them removed anyway." I called again on May 4th after still not receiving my refund and was told to wait up to a week. Today, May 11th, NINE days later, I still have not been refunded. During today's call, the same representative acknowledged he knew exactly who I was and what order I was referring to, but claimed he "couldn't see the order" in his system and therefore "couldn't refund it." He attempted to push responsibility onto me by giving me a payment processor phone number and telling ME to figure it out myself. To be clear: I placed the order through THEIR business website. It is not the customer's responsibility to fix a business's payment processing issues, especially after the business accepted payment and failed to provide the product. At no point did he offer to personally contact the processor, escalate the issue, or make any real effort to resolve the situation. Instead, he became angry and told me to dispute it with my bank. The most concerning part is that even after multiple complaints, their Google page still advertises Saturday business hours while customers are apparently unable to pick up orders placed through their website. At this point, the entire experience feels incredibly misleading and unprofessional. If you choose to order from this business, I strongly recommend using caution.

Fast delivery and beautiful bouquet just like I I wanted it. The person love the bouquet. They were…read morehelpful in helping me choose the right color flowers for the occasion. Thanks to Pablo for helping me choose the right arrangement to this special person. I highly recommend this place.

I called Rocio's at 10 PM for an emergency bouquet of flowers to be sent to my friend the next day…read more When I called, I was expecting to just leave a message, and have my call returned the next day. However I got a call back from Pablo almost immediately and he took my order. #wayment!?!? Not only did he take my order but he made some stellar recommendations that ultimately made my friend feel a little less down. I also thought that it was wonderful that I could give him a price point and he was able to customize my bouquet based on that. He delivered the flowers within the timeframe I asked. Point blank, I won't use any other florist for any of my flower needs. The customer service was so on point!!! Pablo even threw in some extra roses for me. I'm happy to have found another minority business to support!!! Thank you Rocio's!

Extremely disappointed with the customer service. I initially tried to offer feedback privately via…read moredirect message, but unfortunately, those messages speak for themselves. While I understand the customer isn't always right, no one deserves to be spoken to the way I was by the owner. A simple apology would've gone a long way. I won't be returning--and I've since heard from several others who've had similar experiences with this shop.

Can't say enough about the level of satisfaction I had using A Pretty Flower…read more It couldn't have been easier. The service is phenomenal. I am so impressed with the level of artistry and quality of flowers and arrangement. The delivery was expedient also.

This place is awesome. I stopped by for a last minute gift for my former boss, and am so lucky I…read moredid. Ended up with a really unique vase with a wide variety of fresh hand-picked flowers- the selection there was great despite it being 3p on a Saturday! The flowers themselves were fantastic quality- my former boss specifically commented on how long they lasted. The price was really reasonable considering how elaborate the gift was. The store also sells other cool home goods like candles and essential oils, all curated from local businesses. The staff there were friendly, knowledgeable, and had a great ability to balance my preferences with their expertise, without making me feel either overruled or unsure of my choices. They gift wrapped my arrangement beautifully and with great care. What a fantastic addition to Halsted and the Bridgeport community. I'll be stopping by for all my floral needs from now on!

Great flower shop, much more than the usual neighborhood florist! They have come through for us…read moreseveral times and they have very interesting flowers by the stalk!