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    Lake Advanced Dentistry

    3.0 (2 reviews)
    Closed Closed

    Services - Lake Advanced Dentistry

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Lake Advanced Dentistry Photos

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    26 days ago

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    Karpovck Mark,DMD - New Frontier Dentistry threatening me, for giving them a bad review for being unethical and unprofessional!!

    Karpovck Mark,DMD

    1.0(2 reviews)
    0.0 mi

    First and foremost, I never leave negative reviews for anyone yet I really want to forewarn…read moreperspective patients/customers of the unbelievable experience I had with this practice and disgracefully yet very thankfully only through phone contact. Contrary to the majority of establishments belief that provide a service to individuals be it medical or whatever, it is the customers that keep you going and not the other way around so lose your stinking attitudes, as I for one don't and wont ever tolerate it & you. In finally getting to speak with I assume was unbelievably the doctor's patient coordinator Laurie, as she insisted on only speaking to the possible driver, if I, the one who found them for my mom, cares for her 24/7/365 and was paying for her had in fact agreed on everything, such as the treatment plan, cost and etc, which I did not, just started turning me off greatly right from the onset. What really made me make the final decision of taking my mom somewhere else was, here Laurie is abruptly interrupting me while I'm trying to convey to her my mother's medical need for contact and then very prematurely outlining the necessary policies for pre-op along with unbelievably what medications will be used for the procedure. All this when we haven't agreed or committed to anything or even seen the doctor yet. I don't know if their mindset is for a medical drive thru yet let's just slow down here shall we, as this is my elderly mother's life here and not just a hamburger or etc. How by just speaking on the phone can someone, who hasn't seen the patient or isn't even the one who will ultimately perform the procedure, if in fact agreed upon, determine the price, what exactly is needed in regards to medications or anything, as this along with the abrupt interruptions and very obvious attitude greatly soured me and turned me off to going any further. Yes I know costs are mostly everyones concern yet for me good quality & genuinely caring service is far more important and especially when it's for a loved one, and unfortunately it's something I just didn't feel was here.

    I was overcharged,lied to, yelled at during surgery, locked out of the office during my scheduled…read moreappointment time and then I was ignored. That is until I posted a negative review. Once they read that, they sent me a letter threatening prosecution, lawsuits and so on. The office uses fake names to leave themselves good reviews. They use those same names to leave fake negative reviews for their local competitors and any patients that leave a bad review. They had never been one of my customers and only knew the name of the business from the paperwork I filled out. They posted a lie saying we dont call back and something about money. They tried to sound "urban" maybe and messed it all up. That bad review was up there for a year before I knew it, and I WILL NOT just let it go. I have just begun to set this right. The difference between them and me, I will only post the truth, anything they say will just help my case for malicious slander ,.... I really have no idea what to call what they are doing, I just know it is wrong. Something is very wrong with this place

    Photos
    Karpovck Mark,DMD - This is the kind of work they do, buyer beware!

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    This is the kind of work they do, buyer beware!

    Frontier Oral Surgery - Waiting Room

    Frontier Oral Surgery

    1.9(9 reviews)
    0.0 mi

    I came here because I was experiencing so much pain with my upper and lower wisdom teeth on my left…read moreside. I called around to a couple of places, and they were all booked up and wouldn't be able to get me in for a couple of weeks! I called this place and explained how much pain I was in, and they were able to get me in within TWO days! Once I arrived, I was super nervous and anxious because I was going to be sedated, and I had never been before. Ms. Lori treated me with so much care and listened to my needs and understood that I was super nervous. Talking with her eased most of the anxiety I had, and she was just the sweetest person. She took the X-rays and went over a few things. Dr. K was also the sweetest person ever! I told him I was nervous, and he and Ms. Lori took extra care and honestly treated me with the utmost respect and eased all my nerves. I enjoyed talking with them through the entire process. They kept reassuring me that i will be okay. They were also very through in explaining everything. Once Dr. K got the IV in, I remember talking, and the next thing I knew I was waking up and they told me I was done. It felt like it was only minutes! I appreciate them treating me with nothing but love and care. They even called to later that day to see how I was doing! I recommend this place to ANYONE! Thank you guys so much for taking care of me. I will be back to get my last wisdom tooth pulled as soon as I heal up. If you are looking for people who truly care about what they do and making sure the patient is comfortable...this is the place! I'll definitely be back.

    If I could do a "0" star I would. This is the most…read moreunprofessional place and people I have EVER dealt with in my life. So rude and argumentative it's almost unreal! They left a peice of tooth in my mouth and when I called they did not offer to help or rectify the situation. Dr and staff both got on the phone with me and basically said I'm lying and got so defensive and hung up on me. I called back. She put the doctor on the phone and he was even more rude and unprofessional than she was. Stating I do good work and there's no way I left a price of tooth in your mouth. I had to go to another dentist to get the piece of tooth out. My lawyer is now involved.!! I see that this place is already rated a two star and again shouldn't even be rated! To top it all off, they refused to put my insurance claim in which I had to pay $700 upfront to pull one tooth out. I have been trying to get my claim reimbursed since February the doctor and the office front refuses to give me the tax ID number so I can submit the claim. My insurance company even called the doctors office to try to get the tax ID and they were extremely rude to the insurance company as well and hung up on them I 100% would not recommend this place to ANYONE!!

    Photos
    Frontier Oral Surgery - Outside of Building

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    Outside of Building

    Lake Advanced Dentistry - periodontists - Updated May 2026

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