I have been working with Legacy Property Management for about 1 year now as they have been helping…read moreto manage my condo rental. Overall, I have been extremely happy with the service they have provided. Truthfully, I had never rented my home before and was unsure what would be required or involved. Luckily, Legacy Property Management came thru in every way and has made the entire process seamless for me. My initial contact with Legacy Property Management started with Steve coming out to my property to personally discuss my needs regarding my home that I wanted to rent out. He was super helpful and answered all my questions as well as walked me thru the entire rental process. LPM was the only management company that offered to meet in person as the rest that I had called wanted to give me "estimates" over the phone without having ever seen my home. Steve was very personable and was someone I felt comfortable chatting with. Afterward, I've been very fortunate to work directly with Wayne who has been fantastic. He is a professional and very knowledgeable and you can tell he has many years experience in this industry. He promptly answers my email concerns / questions. He has been on top of my tenants requests and reaches out to me when only absolutely necessary. Otherwise the entire process has been hands off which is exactly what I wanted. Now that the 1st year is almost done, he's been proactive on the renewal process and provided his professional recommendation on next steps. Also I have to add that Wayne made the tax season easy for me and provided all the necessary documents promptly. I highly recommend Legacy Property Management to manage your home rental. I definitely stand by my 5 star rating.

Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

Josh from Team Laguna was incredibly helpful during our apartment touring yesterday. Being a Laguna…read morelocal it is hard to find same day showings and Josh made it happen! My husband and I decided to keep searching for places and he was there to assist with great recommendations in the area. Thanks again

The owner of Daniela Property Management contacted us during a time when they were closed, and it…read morewas disappointing to see how she handled the emergency service call. I want to caution everyone that if things don't go her way, she resorts to threatening businesses. If she behaves this way towards others, it's reasonable to question how she treats her own clients. Her reviews clearly illustrate the reasons behind her actions.

Raised rent 23 percent per year when took over. Overpriced electricity. Tony Garcia says if you…read moredon't like it here you can leave even though our trailer has been here for 15 years. How's that for respect as being faithful for so long. I've paid over 150 k in rent on a rock lot . Many guests complained about electricity which meters are never calabreses. The 5 star review is because only one has done it. People in the riviera encinitas park don't speak because they are stuck and scared. Most have to get roommates to pay rent. Rent goes up but not there fixed ssi payments. Sick money hungry bullying. Hey Tony as he says ,,,it's not personal. You too alma. Enjoy your free house as a manager until they get rid of you. When you get put on the street when they're done with you, don't ask me for any favors. ​

I had an apartment to rent on my property and had to do it fast as I was leaving town on business…read morefor an extended period of time. I found Barbara via her web site and decided to give her a call. I'm glad I did! She came over, walked my property and jumped in to help me. Within 14 days she not only showed the property numerous times but she found the perfect tenant. In addition she got me more money a month then I thought possible. Great service, very caring, highly experienced and very fair........Highly recommended

I've been a tenant in one of AllView's properties for around three years, and the property managers…read moreand landlords, Mark & Andy, and Michelle & Marshall, have been wonderful. Their response times to maintenance requests and overall customer service have always been excellent. After several stable years, we recently experienced a number of condo issues following the rainy season. Every issue was handled compassionately and as promptly as possible. After submitting multiple maintenance requests (right before the end of business hours), we were contacted the same day and again the following day to schedule repairs. Since then, they've arranged for construction workers to repair a leak in the staircase ceiling, ant control services, a termite inspection for worn wood in our garage, and are currently scheduling the replacement of an outdated dishwasher with a brand-new one. Not only that, but every contractor they've sent for repairs in our condo have been very considerate and professional. When working on our roof, the crew explained the whole process beforehand, sealed off our entire staircase, and answered questions even on their breaks (not to mention they were understanding and warm towards my very confused ESA dog). The ant/pest control worker shared he's personally sprayed the landlord's home in the past, which gave me great peace of mind knowing that AllView only hires people they trust to work on the properties they themselves habituate. The termite inspection was quick and efficient. I appreciated the worker's professionalism as I noticed he immediately covered his shoes with plastic before entering to avoid tracking in mud or chemicals, which was thorough and kind of him. The two property managers who have stood out most during my time here, Andy and Mark, have always maintained clear and consistent communication regarding concerns, scheduling, and next steps, especially now as we move forward with termite treatment in the garage and the dishwasher replacement. I'd also like to add for any prospective renters: although our unit is under rent control, the landlords have always chosen minimal increases rather than the maximum allowed at lease renewal. In other words, these are genuinely good people. If you respect and take care of their property, they will absolutely take care of you.

This is not for WORKING PROFESSIONALS!! You will be…read moremiserable in their properties. NOT SAFE, NOT PROFESSIONAL, AND NOT WORTH THE RISK I truly tried everything to resolve the issues I experienced with this property, but the management company refused to take responsibility for extremely serious safety problems. From the first day, my apartment had plumbing issues and a strong odor. I emailed repeatedly, but no one ever came to inspect. eventually contacted the gas company, and they found an active gas leak coming from the stove--a stove owned and maintained by the complex. I had been unknowingly exposed for weeks. The storage area directly beneath my anartmant apartment was packed floor-to-ceiling with hazardous chemicals, paint buckets, clutter, and materials, which only worsened the smell. Even with photos and written complaints, management did nothing. (Attached pictures) Despite the uninhabitable conditions and their negligence, they kept my deposit and even sent me to collections. I filed a BBB complaint and attempted to work out a solution multiple times, but they refused to act responsibly. I'm now considering small claims court for personal injury related to the prolonged gas exposure. I also want the property owners, Linda and James Reitch, to know how poorly their management company is representing and maintaining their property. I will be forwarding all documentation to their Trustee through proper channels. To make matters worse, the application process was extremely intrusive. I have a high credit score and a stable job, yet they demanded a very high deposit AND required third-party access to my bank account. With such strict requirements before move-in, l expected much better safety, maintenance, and professionalism afterward. Based on my experience, I cannot recommend living in any property managed by this company" Daniel, I am responding with documented facts and dates. I moved in the first week of August. From the start, the bathtub had issues that worsened quickly and became unusable. I submitted a formal work order on August 30, only weeks after moving in. On September 13, I emailed and submitted a work order reporting persistent fumes/odors in the unit. No one was sent to inspect. After continued inaction, I contacted SoCalGas myself on September 25 because the odor persisted. They confirmed and repaired an active gas leak from the stove, which is owned and maintained by the property. While it was fixed the same day once SoCalGas was involved, this occurred only because I escalated it after management failed to respond. Had I not done so, I would have continued to be exposed. I was also charged for a bathroom screen that was missing at move-in. I have the original email and ticket number requesting installation. The ticket was closed without the screen ever being installed, yet your BBB response incorrectly states I owed for it. I raised safety concerns about the garage beneath my unit being used for non-residential purposes. After reporting this, tenants were informed of my complaint, which led to hostility and caused me to feel unsafe. I did not leave "simply to break a lease." I vacated due to unresolved habitability and safety issues after repeated attempts to resolve them in good faith. All of this is documented through emails, work orders, third-party findings, and video evidence. I stand by my review.

Wow... What can I say. This team are on the ball, bringing…read moretogether owners and tenants with such professionalism and deep experience. Handling every aspect of the process with calm expertise. We were so tentative with our first foray into renting our gorgeous vacation home... Needless to say that everything was handled flawlessly including great communication and pinpoint contracts that spelled out the deliverables... So Happy!! Thanks Cynthia

Cynthia wholeheartedly cares about her clients and works hard to see through to the end that the…read morepeople she works with are happy. I am so grateful for her help and guidance in renting our home. She is a great listener and deeply cares about your feedback and needs. She is a joy to work with and overall be around. Thank you, Cynthia!

We have been leasing a townhome in Dana Point with Melinda Zoller of First Team Estates as the…read moreProperty Manager. She actually is the realtor that helped me find this property when we moved to California 3 years ago. We are now in the process of having to find another place to lease and we are using Melinda's services to help us locate another place to live. Melinda has been very professional and easy to work with over the last 3 years. She is quick to return phone calls and emails and is very responsive when we have had to make the very few repairs needed on the house. During this process of looking for a place to live, which can be very tedious and emotional, Melinda continues to make it fun and enjoyable. She has taken the time to get to know us as a family and to learn our likes and dislikes. She is very honest in her opinions of properties and areas when we are viewing properties. If it were up to me I would only lease a property using Melinda as our property manager. I would like to go as a "package deal" to our next property.

Mindy has been my property manager for the entire 5yrs I have been a tenant. Although I did not…read morehave many issues while living there, the few issues I had were promptly handled and Mindy communicated quickly and professionally. It's nice to know that if you have a problem, someone is there to help you! Thanks Mindy.

We hired this company just for tenant placement for our house in La Habra and continued to…read moreself-manage afterward. The leasing process was straightforward- they handled marketing, showings, and screening, and were clear about pricing and expectations from the start. The tenant they placed has been extremely easy to work with so far, which has made a big difference for us as owners. Communication during the process was solid, and there wasn't a lot of unnecessary back-and-forth. Overall, the service did exactly what we needed it to do, and we'd use them again for leasing if the need comes up.

From the owner: Good Life Property Management specializes in single-family and multi-family property management in…read moreOrange County, serving homeowners, investors, and apartment owners across coastal and inland communities. We manage 1,800+ single-family rentals with a focus on tenant experience, maintenance responsiveness, and clear communication. For multi-family properties and apartment buildings, we offer structured portfolio management with a dedicated manager overseeing leasing, renewals, maintenance planning, and operational performance for 5+ unit properties. Our systems are built to support growth, protect asset value, and simplify ownership at scale. CA DRE #01929564

True Res are professionals but more than anything an honest team who understand the challenges a…read moreCalifornia landlord has to comply with and with that in mind, they put tenants safety/comfort first. The team pays attention to details when a work order has been needed and I find them a trustworthy company. 5/5

Gary and his team are professionals but more than anything an honest team who understand the…read morechallenges a California landlord has to comply with and they certainly know how to ensure that all prospective tenants are treated fairly and selected with both interests in mind. I've been with Gary and his team for three years now and hope to be with them for many years to come.

DON'T GO THROUGH THEM-I booked my stay for two weeks with my family, and we were told within few…read moredays of moving in that we had to vacate because "the owner decided to be there that week." We were told the day before! We had to be displaced last minute with a baby. Neil told me that this is a very common and usual practice with his company-to displace people as they feel like it without regards to anything! ps: I found one of Neil's cottages on airbnb and he asked me to meet with him; when I did, he asked for cash upfront-all of it. Once I paid, he disappeared-wouldn't answer any of my calls regarding huge leak in the bathroom, cable, etc. He only got a hold of me to ask me to vacate. He was rude, unprofessional, and unethical. I have reported him to airbnb.

We booked the blue cottage directly to save money on service fees rather than going through another…read moreplatform. (1 of 3 cottages on the property) We got the same service from Neil the property manager and we were not disappointed in any way. Neils availability to help with check in instructions and any other questions we had during the stay was so helpful and unlike any other rental property I've stayed at. I give this cottage 5 stars because of the amenities provided as well as cleanliness of the cottage when we arrived which is always a concern. There were plenty of extras like games, a new flat screen tv, linens, and kitchen utensils. I would definitely recommend these properties to families or anyone who wants to be in a great area with access to the beach and city. We will be coming back!

Let me start out by explaining my rating, if I would be able to give it a negative rating I would!…read more I have loved my time in the little cottage in Laguna Beach. However, a very rude awakening came at the end. Throughout the entire time of my stay, the leasing company consistently dragged down the experience. I had to pay the water bill for the entire complex, due to an oversight of the leasing company. Once the subject was addressed by me, there was not a hint of an apology. From the very beginning there was a pronounced - and very obvious mold problem in the house in the kitchen and bathroom. Instead of addressing it properly, the "a touch of paint will do" approach was chosen, exposing my son and I to mold spores, which made me decide to move out instead of risking serious health issues. The other residents and businesses under their management have dealt with the same issues as well as much more. At the time of the move out, the leasing company presented me with a completely unreasonable invoice for damages that did not occur, services that where not requested or required, and so on. That came as a complete shock and disappointment to me, as I have left the premises in a much better state than when I had moved in. I would highly recommend to avoid doing business with Kail Property Management company.

This was a disaster. Mold was found and a lot of it. They refused reasonable requests to make…read morechanges. They simply don't care about the tenant; only maximizing for the client. Filed in small claims and they caved.