Excellent results....exceeded expectations. Would use again…read more Could not be onsite however due to an illness, the techs are bonded so that helped. Unfortunately, we could not use the cash discount at time of payment.

Excellent and fast service, I can't give five stars because of the cleaning chemicals. I have…read moreburbur carpets that were stained by a previous owners pets. The stains were not very profound but there was an order. I paid for the premium service and after a couple days I can still smell a little oder so I'm disappointed that for the money I still have a little problem. I think for about three times the price of cleaning I could have just had new carpet so given the results I just can't sense the value. If you don't have pet odors and just need a cleaning the fast service and standard price isn't bad. I'd be happy to recommend them and would use them again - just not for the purpose of deodorizing.

We used Advanced Cleaning Systems because of a recommendation by a realtor. Keith and team were…read moreprompt and did a great job of cleaning light colored carpets...that I thought would never clean up. They also took our patio cushions and cleaned them and brought them back the next week. Would use again.

This company is a HUGE disappointment. They were hired to clean the carpets of our new home. The…read moreprevious occupant had cats, which we are allergic to, so we wanted to ensure that the carpet was cleaned of human and cat hair and odor. Unfortunately, Advanced Cleaning Systems could not live up to its name. When they came out to clean the carpet they did a HORRIBLE job and the did not ensure that the occupant vacuumed the carpet before they cleaned it. Instead they attempted to clean the carpet that was filled with pet hair and it left a mess of wet animal and human hair all over the house. Most carpet cleaning professionals have equipment that is strong enough to suction everything up, including hair, but not this company, which is why they should have informed the occupant that they needed to vacuum prior to the carpet being cleaned. Nevertheless, we called them to come back out and they ensured us that they would clean the carpet again between 2pm and 4pm. We waited until 6pm before they showed up. A complete waste of time and they did not even inform us that they would be so late. Then when they arrived we showed them all of the cat and human hair that we vacuumed up with our little vacuum cleaner and they guy said that his colleague should not have cleaned the carpet until the place was vacuumed. We also have pictures of all of the hair we vacuumed. He then proceeds to inform the owner that he didn't see any spots on the carpet and the owner tells us that they will not clean the carpet again because it "looks" clean, despite the fact that we just showed them tons of hair and despite that the employee just walked on this carpet with his filthy shoes on, so this speaks to their standards. The owner proceeded to inform us that we would have to pay $150 for him to clean the carpet again. Additionally, there were no spots to begin with because the carpet is less than a year old, the point of the cleaning was to remove the hair and odor. With all of this being said, we DO NOT recommend this company. They are unprofessional, a rip-off, and they did not do what they were paid to do, and they did not stand by their word of fixing the issue. They left our home without cleaning the carpet again and properly as they said they would, especially after we waited until 6pm for them. The total price paid for this service was almost $200. We will be filing a complaint with the better business bureau and updating Angie's List, but in the meantime we will call Stanley Steemer. Customer Service is key, especially when you are s small business.

On-time to appointments, responsive scheduling and really clean rugs at very reasonable prices!!read more

From the owner: With almost 20 years of carpet cleaning, our expert technicians have the know-how to get your…read morecarpets their cleanest. If you have a tough stain or pet urine spot, our technicians provide the best methods for extraction, no matter the material. We'll get your carpets their cleanest. Whether its carpet fibers, upholstery, area rugs, we'll get it clean!

Guy saved me $4700. Just because he doesn't have a fancy van or need to advertise like others…read moredoesn't mean his job isn't 100% professional. Thanks Rob

I had to give it at least one star otherwise I couldn't write a review. Yesterday December 28th I…read morehad my carpet cleaned by Robs. I thought I did my due diligence by checking the available sources for feedback. Today my carpet which just needed a refresher looks like it hasn't been cleaned in 20 years. There are dirt spots that were not present. There is a sticky residue that will not allow my vacuum to go over. I am beyond disappointed . Please I repeat do not use Robs. He will ruin your carpet. Ive spent the better part of my day trying to get out dirt spots to no avail. I messaged him and he has not responded.

I'm extremely dissatisfied with the handling of my home mitigation process. I trusted them based on…read moremy insurance provider's recommendation, but the experience was unprofessional and costly. Their job was to determine if there was mold in my basement. They found none but advised me to bring in a plumber for a moisture issue, which I handled. Beyond that, Rainbow conducted additional work..removing cabinets, countertops, and flooring, widening drywall gaps, and detaching appliances--without ever obtaining my permission or notifying me 1st. I wasn't physically present to oversee the work, which they knew, yet they went ahead without my consent. When I spoke with my insurance adjuster, they expressed concern over the repair estimator's unprofessional comments, and there's been a clear lack of coordination between Rainbow and my insurer. For example, they sought flooring approval from someone at Allstate, not my adjuster, and ripped up my entire kitchen floor without consulting me. I was forced to come out of pocket thousands of dollars to address damage and repairs I never approved. The kitchen was unusable for weeks, creating an uncomfortable environment for the family living there. Then Rainbow demanded a repair deposit which was shocking to me. Throughout this process, their communication was abysmal. I was initially satisfied with the floor repairs, but I'd never trust this company nor would I recommend them. To make matters worse they installed a cabinet under my sink with incorrect measurements and a different color that I never approved of. They thought I would let that slide but I told them to correct that and to get the correct sizing and color as previously installed. This caused a further delay of additional approval requests and shipping times. 15 months later the floor panels are beginning to lift. I called to ask about a warranty. Here I am after reaching out twice...with confirmation of a callback and visit, No response for two weeks. Something told me to hold back my initial review..now I can deduct an additional star. Do better!

We recently used Rainbow International for mold that was found in our laundry area (inside our…read morekitchen). We were pleased with the quality of the work, however not with the level of communication we received from Rainbow. Not only was it not made to clear to us that during the process we would have no access to our kitchen but when we arrived home late in the evening (around 10pm) on the first day of work we could not reach someone to tell us if it was even safe to be in the house. We just came home to a 'tented off' kitchen unexpectedly. The original estimate said the work would be done in 4 days and it actually took 8 days. Not only was that 8 days we had no access to our kitchen or back door but those were 8 days immediately prior to our settling on our house and the extra days meant we could not pack up kitchen to move until the night before settlement. But our biggest concern was with the final cost of the repairs. We were given an estimate of $2964 and agreed to that cost estimate. When we received the final invoice it was for $3826. We were not at all prepared for the final cost to be nearly 30% higher than the estimate. At no point did anyone from Rainbow contact us to tell us the estimate would not hold. The work needed to be done but if it was going to be more than what was estimated we would have greatly appreciated knowing that.

I discovered High Definition Services & Products on Angie's list with the goal of having a sofa and…read morechair steam cleaned.Within two hours of requesting a quote online, I received a telephone call from Mr Henry N. Downs III, the owner, who quoted a price that greatly pleased me. Two days later, Mr. Downs and one of his assistants arrived at my house. Both gentlemen were exceedingly courteous and professional. My wife and I were so pleased with the cleaning of our sofa and chair, we opted to have two additional pieces of furniture cleaned as well. I highly recommend High Definition Services & Products and would not hesitate to hire them again.

Very prompt and professional service. Cleaned all the carpets in my 4 bedroom house. Would…read moredefinitely recommend High Definition Services for your carpet cleaning need. Reasonably priced as well.

I was in need of a one room emergency cleaning. None of the big name companies could accommodate me…read morein under 2 weeks. Kenny & Chesapeake responded to my inquiry in less than an hour, on a Sunday I might add. He was a total professional & had my carpet cleaned the next day! The guy that did the cleaning was great in communicating with me, and came exactly when he said would. Gave me a very thorough explanation of what he would do, and did an amazing job cleaning my rug. Couldn't have been any better. I will not hesitate to call them next time I need my carpets cleaned.

The cleaners came to my home with a Swiffer and Clorox wipes as their only cleaning supplies.read more

Thanks Jon for really getting us out of a bind! Were able to book these guys on short notice and…read morethe performance was spectacular. They come recommended!

From the owner: Absher Carpet Care is a trusted cleaning company that caters to commercial and residential…read morecustomers all throughout serene Delaware and Maryland. When you need choice vinyl floor or carpet cleaning service in Delaware and Maryland, you can call us. We have the finest customer service practices the area has ever seen.