Review of Gibson Land Services - My Experience…read more
I hired Gibson Land Services on July 15th to cut down four trees, clean up, and demolish/haul off an old pole-style shed that had fallen over. I paid $7,000 in full up front.
From the start, communication and follow-through were poor. We had agreed to coordinate with the electric company to move power lines so they could safely cut the trees. When the electric company arrived on July 17th at 7:30 AM, JD (the owner) seemed surprised, but eventually sent someone at 9:30 AM. They cut one tree and left, saying they'd be back the next day.
On July 18th, after I checked in at 11:30 AM, I was told they were finishing another job and would come Monday instead. When they returned, they again had to have the electric company move lines. While cutting, they broke an above-ground water spigot and damaged a post on another shed that didn't belong to me--they never informed us, never offered to fix it, and simply left the broken post for us to deal with.
By July 23rd, the cut trees and the collapsed shed still weren't cleaned up. I contacted JD and told him cleanup was urgent because I had contractors scheduled for septic and excavation work. He sent a crew later that afternoon, but all they did was push the debris aside--still leaving a mess. JD also tried to upsell me on tearing down another shed, which I declined. They did eventually haul off the cut trees, but never cleaned up the collapsed shed as agreed.
From July 28th to August 8th, I repeatedly asked when they would finish. Each time, JD gave excuses ("too hot," "busy with other jobs," "on the way," "two flat tires") but his crew never showed. On August 6th, my other contractors had to move the pile of debris three separate times to do their work. I asked again on August 7th for immediate cleanup--still nothing.
On August 8th, I asked for either the work to be finished or a $1,000 refund. No response. On August 9th, I gave a final deadline of August 12th at 3 PM before pursuing legal action. Again--no response.
In short:
Paid $7,000 in full before work was completed.
Poor scheduling and repeated delays.
Damage to property not disclosed or repaired.
Shed cleanup never completed despite repeated promises.
Multiple no-shows and ignored messages.
Based on my experience, I cannot recommend Gibson Land Services. I hope sharing this helps others avoid similar frustration.
