This office has been steadily going downhill for months. Seems like they can't keep any help, can't…read morereplace delivery vehicles to the point where they're renting box trucks, and packages are not delivered and then they say it is either with no access to front door or at the customer's request that it be held when both of those are just flat out lies. Never get anybody on the phone either when you call to question these actions. I absolutely hate when anything has to come through the post office!

Why is it so difficult to get a person on the phone??? All I get is machines been real bad since…read morecovid

After 30 years, my driveway is now considered a blind driveway despite no changes whatsoever, so…read morenow I have to pick up all my packages at the post office. And often, the workers are rude and unfriendly. I never had this problem when I lived in LaCrosse, despite the post office being much busier. The hours are awful, impossible to pick up any packages if you have a day job. I look for places that do not use USPS to deliver when ordering online. Sometimes it is unavoidable, but Fedex and UPS do not have problems with my driveway.

This place is the epitome of "We don't do customer service." Our daughters bike was run over by one…read moreof the mail carriers (she drove off because she didn't think anyone was home. I watched it happen) and admitted to it later. This was after multiple occasions of her throwing my packages on the side of the road instead of sticking them in the garage or on the steps. She marks things delivered when they are not. Apparently "Delivered to the mailroom" counts. Now, as her punishment for her running over the bike, I have to go pick up any packages that won't fit in my mailbox. I cannot stand this place.

Absolutely frustrating. Can't identify local post office phone number. When I call the number I…read morethink it is, no one answers. I figure there must be someone there. I am trying to locate a letter that was identified as part of Monday's, Feb 10, this year, mail. I never received it. There was a check with a significant amount in that letter. I guess I will drive to the post to find the answer. So much for modern technical advances, like the telephone. This must be one of the presidents cost saving ideas.

Sparta WI 54656 mail delivery drivers need training. When there is a letter that needs to be…read moresigned for, they must physically get out of the truck and knock on the door to deliver the package. Gave a redeliver receipt and still no package and I handed the notice right to the driver. Bad service and the postman must find a new profession if laziness is their forte Ken Lemke 901 Mill St Apt B

Sometimes I put in a request for a parcel pickup. I put the parcels by the front door, exposing…read morethem to risk of theft, but often enough, my carrier doesn't bother picking them up. So, by 4 pm, I finally start calling the post office. Although they are open until 4:30, the call doesn't get answered. No one picks up. Verizon finally disconnects the call. I redial, sit on the phone again for several minutes and still no one answers. I am an eBay seller and eBay evaluates me on my shipping time based on the tracking number. I lose financial incentives when I seemingly mail parcels two days late instead of within a 24 hr. period. So a carrier not doing his/her job actually costs me money. If they don't scan the parcel into they system when they pick it up, or if they don't bother picking up at all that day, and I can't reach them to alert them, eBay assumes I didn't ship it within the agreed upon time. That's a strike against me. The staff at the counter are all very helpful whenever I go in there, but some of the carriers are either poorly trained, not focused on the job at hand, or just don't care. Perhaps they are holiday or vacation substitutes. Perhaps they are understaffed and overworked. I only know that pick-up service can sometimes be a frustrating, maddening mess.

Wrong mail delivered to my house ppl watch out for your mail I've told winona post office nobody…read morewill do anything

Tired outdated building. Paint whole building white…read more Replace colored windows with clear panes of glass. Trim in black.

Passport issue : The postal worker helping me with my…read morepassport seemed friendly enough but she did not know what she was doing . She handed me back my birth certificate and never sent this with the passport . She kept asking me if this was my first passport she asked this question excessively approx 10 times . She said there was a problem with my marriage license not having my married name on it . Marriage licenses DO NOT have your married name because name changes are done AFTER you are married ( through social security card reissue which I had and she never asked to see). If passports are going to be required to vote in the future this is a very ineffective way to get one issued. DO NOT GO TO THIS LOCATION for Passports !

Do not get your passport here. Very poor experience and…read moreconsidering we may need these to vote the length of time to fix errors on the part of the post office staff is ridiculous !