We were recently in need of a new dryer. We stopped at LaDoux's and found a very helpful salesperson. Their prices were competitive and my wife found what she was looking for. In less than a week our new dryer was installed. The installer was very professional and took care in protecting our house during installation. We were extremely pleased with his service. read more

Unbelievable you can't get a price on a dryer price without giving up all my personal information. Very disappointing and unprofessional.. in my opinion read more

Excellent all the way around. Professional, informative, and staff are genuine. I ordered an appliance. It arrived before scheduled and delivery was fast and efficient. I'd give them 10 stars if allowed. read more

Went in to look for new stove. The person that helped? Waited on me? She wasn't rude she seemed to be put out that I was there. Answered my questions in one word answers and was very condensing in attitude. As if I were putting her out. I will not be giving them any of my business. I don't expect sales people to lick my shoes but I do expect to be treated nicely not as a nuisance. read more

The worst service ever! Our Whirlpool dryer stopped functioning after a power outage, we filled out a service request online. We received an email stating our repair would performed 1 week later, between 8-4. No one contacted us, at 4 pm we called as no one showed up. We were told that, Whirlpool "doesn't schedule for them!" That, "they will call 2-3 days before they come for service..." No apology given for not contacting us. No apology for not showing up. I voiced frustration, I was told I needed to find another service provider, because I didn't purchase from them. read more

3 months ago my husband asked the woman to check on a price for our Louisiana grill, before we knew it someone called from Ladoux's and said our part was ready for pickup and it was $165...sticker shocked we went down and picked it up anyways wanting to support our local businesses. When my husband got around to changing the part he realized there was only half of the two part system. I looked online and noticed the 2 piece part was $70 from Louisiana's website. I called to see if maybe they made a mistake and didn't include the 2nd part, we were told that because it was over 90 days they couldn't help us. So not only did they charge us 110% over what the manufacturer charges to the public for half of the part they wouldn't make it right and send us the 2nd half of the part. If your going to buy from them prepare to be bent over COMPLETELY! Not getting our business ever again... read more

run away from these crooks! they have horrible customer service skills and they don't care. they tout that they are appliance repair experts and all I can say about that is to take a walk into the laundromat by Pizza Hut. they own it and half of the machines are not running and broken down. The tech said they have trouble getting parts but the truth is they don't know how to fix them And they have been broken down for months if not years in the case of a couple of the machines. read more

do not believe their quote. They do not stand by it. Charged more for labor because the fuel prices went up that day even though we had already scheduled an appointment. Part was quoted at 150 but they charged 172.50. They use second hand parts because this is the second time they replaced the same part. Very very unhappy. Sure do miss Levi who used to work for sears doing repairs. Atleast Levi was fair and not a rip off. read more

I had a dishwasher that their serviceman came to repair. he said I needed a new dishwasher because it wouldn't drain the water. I have been hand washing my dishes...ugh!! My husband had to repair my kitchen faucet and was under our sink and noticed that the drain line for the dishwasher was kinked shut so he unkinked it and now the dishwasher works. I went to the store to speak to the manager about this situation. She told me she couldn't find any charges to my account for the appointment but it showed they had come to my house. I asked if they did appointments for free and she said that no they didn't but she couldn't find the charge. I would have to show them the receipt or payment but since it was longer than 6 months she would not do any refund. How can a repairman check a dishwasher that doesn't drain and not look at the drain hose?? I told her that I thought her bookkeeping was very poor and she then told me to leave the store and never come back. She stated that I'd never be able to enter the store again. I told her if she would just ask politely for me to leave I would. She wouldn't and said that she was going to call the police unless I left the store. Finally, she said please and I left. I paid for a service call that they told me my dishwasher would be too expensive to fix and I needed a new one. It's working now that the drain hose isn't kinked shut. read more

I was so happy to find a small business who knows who the customers are. Figured I would be treated well because it must be hard to stay in business when you're competing with big box stores. So I bought all my appliances for my new house there. I've been screwed around ever since. I was so wrong about them. I wonder how they stay in business. Stay away. Stay very far away! read more

Avoid this business, they give very poor service, won't return phone calls or keep their word. I feel its unprofessional and rudeto not even bother making a simple return call. 3 days in a row I was told the service person would call me to make an appointment, it never happened. Had the same problem a year ago, never again!! read more

I love this place! The tech came up to fix our HD purchase (total nightmare) after months of fighting with the original Company Whirlpool and Homedepot we tossed out the old washer and went to Ladouxs! This was my best experience ever! The sales team worked very hard explaining the products, they listened to us, gave us there opinions on what would be the best fit based on our needs. We wanted a lower end front load washer, after much debate the low end was not a good fit. I was a bit upset about the price, and they reduced it! They didn't have to do this but they did! I love my Maytag! I recommend this Company to anyone who is not afraid to shop local, and demands quality service! Thanks Again! read more

I would NOT recommend this business for anything. HORRIBLE customer service. Dont return calls, dont keep their word, they charge for services that are not signed for and authorized. They lie about amounts they quote on the phone. I left message for the owner and did not receive a return call. He is the owner and has his own schedule, well customer service is definitely not his priority. I will report this business to the Better Business Bureau. I have never experienced such poor service, will never use this business again for ANYTHING read more