I stopped in today to pick up a product and Janet was so helpful and kind. This store is such a…read morehidden gem in the community! Thank you for great service and recommendations every time I come to Merle Norman!

Alyssa was very helpful and sweet. I couldn't remember the name or shade of my product and she was…read moreable to tell me so quickly! Made my exp fast and easy!

2/11/2026 I called Ultra and asked if the young man could…read moreput a lipstick and a lip liner pencil at the register and my husband will be in to pick it up soon. The young man placed me on hold to see if they were in stock, he came back and said they are in stock and he has them at the register. I gave the young man my husband's name. My husband arrived home with the ultra bag with the two items I needed. I asked my husband did you go to the register ? NO you made it so easy for me to get what you needed by the pictures. I purchased the items before you called them. I called Ultra to let them know they can put the two items back for someone else. Jasmine answered the phone in the sweetest voice. I said hi, and I explained that my husband picked up a lip liner pencil in "cork"and a silky matte creamy lipstick in " Twig Twist #690 " and that I have the two exact products on hold at the register and I gave her my husbands name. Jasmine said " Oh Thank You for calling and letting us know." " We truly appreciate you letting us know." I said no " Thank you!" This is WHY I love Ultra and the employees here are all amazing.!!! Customer service is amazing, the employees and the manager are number 1 in my book. !!!! Large fully stocked store, assistants to help, polite, clean, very well organized, and maintained. Thank you young man and a special thank you to Jasmine.! It was a true pleasure to work with both of you. . My horse's name was Jasmine. She was amazing horse. My husband is so sweet and wonderful to pickup make for me. I just adore and love him.

Good service, clean store, helpful sales associates. I like the convenience of order pick up. They…read moreare out of stock on some popular items regularly which is my only complaint

Stopped by just to try on wigs and Sean the owner made it such a fun experience…read more Tons of options. One stop shop for your hair care needs Highly recommended.

My girlfriend Lauren had I-tip extensions installed here on December 27 as a Christmas gift I paid…read morefor--$800 in cash. To start the extensions were of less quality than the bargain ones I got her from Ali baba, However if that was the only issue I wouldn't even be writing this review. If you should choose not to heed this warning and go to this salon anyways the stylist name is Jennifer do yourself and your pocket book a favor and pick someone else although I'm unable to verify if the other stylist there are more professional and it goes to reason that a place willing to staff a decidedly unprofessional acting "professional stylist" such as Jennifer that like company tends to congregate and their quality care is their quality care so proceed with caution, unless you have a thousand dollars your simply willing to burn for a horrible experience but to each their own I guess, here is what we received: Within the first week the extensions started falling out. One came out almost immediately, three before the second week and more followed. By the second week of February ,14 of the extensions sat in a ziplock bag and that was what was left of my gift to her before Valentine's Day. To date they kept coming and we've been left with we me trying to install them back myself and most of the ones that remain were put in by me someone with zero experience in the matter, This obviously shouldn't happen so soon after a professional installation however people have off days so we were willing to reach out to correct the problem , no harm no foul right?wrong , after reaching out to Jennifer and explaining the situation I got one response , "who is this?" Then after explaining AGAIN several times I've gotten nothing but ghosted, 800 dollars is no small expense for us and I saved up considerably just to get this done for her as we've come into hard financial times and she's been left without being able to get it done for several years now so the install was actually a pretty big deal and one she was incredibly excited about and what we've received is just something I never would have expected to have to live with from someone who calls themselves a professional. paying that much for a professional service , I don't think it's unreasonable to expect results that last longer than a single week Seeing Lauren so excited about getting her hair done again after such a long time made the disaster that was placed on her head that much more heartbreaking .Seeing them fall out like this has been upsetting and embarrassing for her. We reached out multiple times trying to resolve the issue and schedule a correction appointment, but unfortunately we haven't received a response. We would much rather have handled this directly and given the stylist Jennifer the opportunity to make it right. All we've been asking for is a proper correction appointment and a full check of the installation so the extensions are secure, which seems like a reasonable expectation for a service of this price. To be fair I have not spoken to the owner and it's still entirely possible that upon reading this that they are unaware they have a stylist in their mix giving their establishment a bad name. It's possible the others aren't like this and I want to be fair but also want people to be informed so what happened to us doesn't happen to them. I'm leaving this review because communication and accountability matter, especially when clients invest this kind of money and trust in a professional service. If the salon is willing to address the issue and correct the installation, we would absolutely update this review and would expect no less from any establishment masquerading around as a professional service , only time will tell I guess. I will further update this review as the situation progresses so as to inform future would be potential customers . Thank you

I scheduled my first bikini laser hair removal appointment through their third-party call center,…read morewhich I believe is based in India. I specifically booked for 4:00 PM, shaved and prepped the night before, and showed up on time. I ended up waiting until 4:30 PM with no update. When I finally asked the front desk what was going on, they told me to wait another 5-10 minutes even though they close at 5 PM. I said I wanted to cancel, and the staff member didn't even apologize for the delay or the wasted time. I wasted an entire hour between driving there, sitting in their waiting room, and driving back home. Totally unprofessional and disorganized. If this is how they manage appointments and treat first-time clients, I would never trust them with a laser.

Dr. Omidi was incredibly kind and accommodating. I'm having a lot of discomfort with my chin, and…read moreas a last resort, I reached out to Dr. Omidi a few weeks ago. I feel assured that he will do a wonderful job in an upcoming procedure to fix the issues that I'm having. He accommodated his fees to match what is more affordable.

My partner and I went in a few weeks ago on a Sunday to try and find them a wig. Parking is very…read morelimited and if you don't know where you're going you'll miss it and enter a private parking lot that's really tight and difficult to come out of. First of all you have to call the owner to let her know we were there, at first she was kind and she did let us try on a lot of wigs - I ended up buying one I liked but she actually made my partner bleed when she took the wig off of them, felt like she was really frustrated with us or some external situation given that she called her boyfriend and started yelling at him in front of us... but she hurt my partners eyebrow piercing and it started bleeding and she didn't apologize for that, made us feel forced to buy something. I get that we were there for a while but we did go in with the intention of purchasing. I actually regretted my purchase due to her behavior towards us.

This place is awesome. I love it. I'm from up north the bay area and I found this place while on…read morethe bus. It didn't come up on the Google search. They have a great selection of hair and hair products. Their professional and they know their product. They gave great customer service and I would definitely shop there again and refer them to other people.

Was in the area & stopped by without an appointment. Without hesitation the Dr. welcomed me in &…read morewas happy to answer all my questions. I was in & out in less than 30 minutes! Love my results! Will definitely be coming back for touch ups!

I had my 3rd visit today 4/28/2026 at Lucent Cosmetics with Bassam Yassine, M.D. I love the botox…read moreplacement, he is very light handed and gentle, I love the great conversations with him, he has such a great personality and he is very professional with each visit. Very nice atmosphere and I plan to continue seeing him for my botox maintenance. I am VERY picky and I have very high expectations and he exceeded all. I strongly recommend Lucent Cosmetics, Bassam Yassine, M.D. Thank you and look forward to seeing you again.

One of the best nail supply stores in the area. The owner and her husband are a super sweet couple…read morethat are very knowledgeable about nail stuff. Gel polish bottles are $5 each. They have cat eye as well. They honestly have anything and everything so theres not much point naming it all.

I have been a very loyal customer of Mica beauty since 2016, and since my most recent unfortunate…read moreinteraction, I am done patroning this business. I will be giving my money to Amazon or any other business that can actually stand by the products they sell and offer customer service to back it up this past Saturday I purchased a large bag of hard wax after being pushed to make this purchase by the owners themselves. They assured me that the product was good and offered a good price so I left the store confident and happy as I had many times prior unfortunately, when I got home that evening, I realized that the wax was incredibly inferior. It did not melt down properly. It was grainy And had all the indications of being an inferior and old product. it should be noted that this product was sold to me as final sale. The owners did not provide a reason for final sale but now I know it's likely because the product is inferior and the owner is aware of this and is selling it anyways to recoup their cost I called this morning disgruntled and wanting some sort of accommodation. This wax flaked off my skin and irritated it so severely that bumps formed in minutes. When I called to express my distain, the owners took no responsibility and only offered an exchange which would require me to drive an hour round-trip. I asked the owner if there was anything they could do to further accommodate this incredible inconvenience as this was a product meant to be used Saturday evening, but due to it Unstable nature, I could not Sunday they are closed and Monday I worked during their open hours. The owner argued with me and laughed at my audacity to ask for additional compensation for this inconvenience. I asked if my business was not important to them and mentioned that they would be losing my business. They did not seem to care very much. I'm a huge purveyor of supporting small and local businesses, but not when it feels like my money and patronage are not being valued. As much as I hate Amazon, I would have never had to deal with such inconvenience and poor customer service and lack of accountability from that company so it seems the business I have given Mike a beauty for nine years will now be transferred over to Amazon or Bobo's beauty supply in Montclair, which has consistently offered top-tier customer service, Selection, quality, care, fair pricing and so much more. Good riddance to Mica. I appreciate them but this experience left an awful taste.

I'm not a hair dresser. Went in to get some dye to color match my hair extensions. I had 3…read moreexperienced staff assist and help me pick out the perfect color, developer, and other supplies. My hair came out perfectly matched. Also, they made me aware of in-store deals and I saved about $20 on the items I needed.

Service here is so nice, and friendly ! Really appreciate the attentiveness of the staff here :)read more

I just had my breast reduction surgery 9/24/25 & it was the absolute BEST experience. I have never…read morehad a major surgery before and I am so pleased with every part of the process. I was able to go through my insurance with Pomona Valley Medical Center and blue shield trip and it was such a smooth and quick process for me getting approval. I had 2 consultations with Dr. Wali, the first in late April and the second June 19th where he said I was ready to proceed with the procedure. I originally was not ready the first consultation because I had just stopped breastfeeding my son and he wanted to make sure I was completely dried up. Dr. Wali was amazing at explaining every detail the entire process. I was then contacted by his wonderful front office staff with a surgery date a lot quicker than I expected. His front office staff were absolutely incredible. Day of my surgery and upon Dr. Wali's arrival he explained every detail of the surgery to my husband and I and made sure we understood everything. I could not have ask for a better experience as my first major surgery not only was Dr. Wali amazing before my surgery but also after, he provides a number to contact him after surgery with any questions and I never once had to wait long for him to respond. He was always prompt with his responses and answered all questions and concerns that I had always making me feel at peace. Overall, I am so happy with my experience with Dr. Wali and his entire office, Diana and the front office ladies were a joy to work with and my results came out amazing. I was a G cup before surgery and now I am looking to be around a C/D. My lift is also such a blessing because I had 2 babies and nursed them both. Not to mention I can now practice having a good posture and my back pain has been relieved! I am 2 months post op and I am so happy! Thank you Dr. Wali and your entire staff! I definitely recommend coming to Dr. Wali for any of your surgical needs.

Dr. Wali removed my implants after a cancerous tumor was discovered. He did such an excellent job…read morein removing Also the encapsulation. I healed well. His staff is friendly and professional . Bedside manners are wonderful. I was very pleased. I recommend Dr. Wali.

Dr Wang did an impeccable job! I am so happy with my results. The process was easy from beginning…read moreto end including the great staff. He is a great listener highly recommend for all aesthetic needs.

They are so great here! First of all, the medical assistants at the front desk are so welcoming…read more They always offer me tea, coffee, water when I come in for an appointment. It's always a kind gesture. I was unsure about certain procedures(like PFP for my eyebags) and had questions; they were friendly enough to answer them and tell me their personal experiences and even shoes me before and after pics to ease any doubts I had (mostly about bruising). Dr. Wang was very helpful and gave me hope about finally getting my scars fixed. He comes off very professional and experienced. The scar revision procedure was super fast and I didn't feel a thing. He prescribed me a pain med just in case I needed it but ultimately there was no pain and no downtime. In fact, I was able to go to a surprise dodger game that same day without any discomfort! Dr. Wang had a gentle touch and he also seems like a pretty chill guy in general. The nurse practitioner, Natalie, is also super friendly and down to earth. She went through my treatment plan and price quotes. She eased any tension I had and gave me tips on how to help the incisions heal more quickly. All in all, pretty good experience at this office! I definitely recommend them and will be returning as needed!