I am very disappointed with ZARA's customer service and how my issue was handled. I placed an order…read moreonline and, unfortunately, I did not have access to the online tracking because my account was not showing the purchase for reasons unknown. I was later told that the order had been shipped and delivered, but I never received it. I strongly believe the package was stolen. A few days later, I contacted ZARA to explain the situation. Their only response was that delivery was confirmed with the shipping company and there was nothing else they could do. In today's world, porch theft is very common, and many companies work with their customers to replace stolen merchandise. Unfortunately, ZARA does not. Because of this experience, I will never order online from this company again.

Zara on Lincoln Road is a fantastic spot for stylish, affordable fashion for men and women of all…read moreages. It's a two-story store, with the men's section upstairs, which made it easy for our family to divide and conquer while shopping. We found sexy tops for my young adult daughter, sharp shirts, shorts, and pants for my son, and some nice shirts for my husband. I had fun hopping between dressing rooms to give my opinion--shopping as a family can actually be fun here! We went right when they opened at 10:00 a.m., and the dressing rooms were clean and ready, which was a huge plus. The staff was helpful and attentive, and the checkout process was quick and smooth. If you're in the area and want a good mix of trendy and classic pieces, Zara on Lincoln Road is definitely worth checking out.

This H&M is very organized and spacious. The clothes tend to be more work attire and some weekend…read moreclothes. They have another level but I didn't check it out. I found the prices to be more expensive but that could be because of tariffs or the area. They also have a lot of smaller sizes from what I looked at not too much large sizes. Maybe upstairs offered more but other than that it was clean and organized. No crowds but it was later in day when I went. Most of the stores are opened later in this area. So I think it's worth going to see if they have some thing you like.

Associates hate their job here. Customer service has gone down the drain. I'll shop at home next…read moretime. Remember guys, the customers are paying your wage. If we don't shop you don't have a job here. Poor management.

I love Journeys at Lincoln Rd, offering good stuff for everyone! Great costumer service ‍ thank youread more

This place is AWESOME! The funny thing I did read was the guy Curser J said about this place. The…read moreFood and staff A-1! The staff is VERY friendly to me Not sure what caused Curser J. did but then again I was not with the dude!

Lincoln Road isn't just a street--it's Miami's catwalk, circus, and living time capsule rolled into…read moreone. I've been coming here since the days when Howard Austin Feld had his shop here, when you could still park on the street and the crowd felt more local than curated. Back then, it was quirky galleries, mom-and-pop shops, and artists setting up easels by the fountains. History matters here. Originally designed in the 1910s by Carl Fisher (the same guy who basically invented Miami Beach), it was later reimagined in the 1950s by Morris Lapidus, the legendary architect behind the Fontainebleau. He turned Lincoln Road into a pedestrian mall--a radical idea at the time--that gave Miami Beach its own open-air Broadway. For decades, it was where retirees fed pigeons, musicians played for tips, and snowbirds people-watched under the palms. Today? It's glossier. Trendy flagship stores, outdoor cafés charging $9 for a latte, and enough selfie sticks to arm a small militia. The pigeons have been replaced by pickup artists--guys working the crowd like it's spring break year-round, angling for phone numbers from beautiful women in sundresses. Depending on your vibe, it's either comedy gold or background noise. But here's the truth: Lincoln Road is still Lincoln Road. The fountains still splash, the architecture still hums with mid-century glamour, and the people-watching is world-class. From models strutting past with shopping bags to a family of tourists melting under the Miami sun, this strip remains Miami Beach's beating heart.

Lincoln Road Mall is a must stop when you're either visiting Miami Beach, visiting from out of town…read moreor just to have a nice night out. There's a lot of potential to be an even greater destination spot and lots of events and activities. Live music is often played on the weekends. Excellent variety and options for food and desserts along with shops and stores and even art galleries! Most parts of Lincoln Mall are clean and almost every restaurant will offer outdoor seating while providing great service. Great destination with easy parking around and overall spot for dining, shopping and leisure and perfect to relax and people watch. Great mix of high end stores and regular boutique stores to cater to every person.

This store is "pretty" and fairly large, but the mens section was small and underwhelming. I buy…read morestuff all the time from Gap's website, cause I think they usually offer a good value, but there was barely anything I liked here. I did manage to find my favorite Gap chinos for $11, so my visit wasn't a total waste.

RUDE STAFF- An employee (African American male employee with diamond earrings wearing pink shorts)…read moreworking at 5:30pm on 7-14-23 was the extremely rude and condescending towards the costumers. He was lazy and consistently rolled his eyes when asked to do his job.

Pro: this Rainbow typically has the best selection of clothes of any Rainbow I've ever been to, and…read moreI shop at Rainbow stores a lot. They're my go-to store for trendy clothes at cheap prices. My guess is that this store's prime location in SoBe keeps it stocked with the latest and greatest clothes. Con: this Rainbow typically has the worst customer service of any Rainbow shop out there. Or pretty much any store period. No greetings even if a store associate is standing by the entrance and stares you dead in the eye. No offerings of help if you clearly look like you're trying to find something. Many a times I have asked for a dressing room only to have that same associate go and check her phone or her makeup instead of getting the dressing room keys. Then after asking repeatedly to be let into a dressing room, someone sighs heavily like you told her to go to her room without supper and finally opens a room for you while talking loudly to the other associates at the cash wrap so she doesn't skip a beat in their convo. So overall, yes, I'll keep coming back because I rarely leave this Rainbow empty handed, but keep in mind, you need to shop here anticipating the lowest of the low, like center of the Earth low, when it comes to customer service.

Pro: great selection of clothes. Cons: these sells…read moreassociates have a nastiest personalities ever! Wouldn't honor price change. I was at the cash register and this ugly egg headed lady was helping me, I greeted her, and she really ignored me, so I said hi again and she look up at me and said hi. Now here's the story, I literally saw about 40 of the same Fannypack's in a section that was $5.99, priced popped up as $10.99 I told where it was and all the necessary details. She just gave me they nastiest attitude and told me that it's $10.99. I walked out, I won't be back.

Magui Elen Mena is a personal stylist and spa technician at this store. My friend and I had…read morepurchased lymphatic massage facials at a charity silent auction and had no idea what to expect. She was lovely, informative, and gentle. She was grateful to be able to have offerred her services for charity and we were grateful she did. I never knew my local Macy's even had a little spa service area tucked in the cosmetics department! We each of different skin types and she was very knowledgable - customizing our care. It's been several days and my skin still feels great. Don't hesitate to book her. magui.mena@macys.com

I shop at this Macy's Store in South Beach if I need to buy presents. They have a wide range of…read moregoods from men/women/kids wear, shoes, perfumes and colognes, jewelry, watches, sunglasses and a lot more. Service is always good, and some of the items are great value for money. Check it out!