very professional. they are very sensitive and caring to…read morethe needs we needed addressed. will for sure use them again when needed. feel blessed that we found them !

I'm pissed off and I need to warn other families about Home Instead Seattle. They completely…read morescrewed up caring for my mother who has dementia, and I'm done being polite about it. They kept sending different people every day. My mom has dementia - she needs routine and familiar faces, not a parade of strangers confusing her even more. This made her anxious and upset constantly, but apparently Home Instead doesn't give a shit about what patients actually need. Half these caregivers had zero experience and some didn't even have the required licenses to care for my mom. Are you kidding me? I'm paying you to send qualified people, not random folks off the street who don't know what they're doing. This is my mother's safety we're talking about. I called management multiple times trying to fix this mess. Talked to some woman named Needy who gave me the most fake, corporate apologies I've ever heard. No solutions, no changes, just "sorry you feel that way" bullshit while nothing got better. This company took our money and provided garbage care that made my mom's life worse. They don't care about your loved one - they just want to cash your checks and send whoever's available that day. Don't waste your time or money with Home Instead Seattle. Find a company that actually knows how to care for people with dementia instead of this amateur hour operation.

My dad lived here recently. James, Cindy and Hiram are some of the kindest and most capable people…read moreI have ever met. I'll forever be grateful to them and highly recommend their service to anyone in need of an adult family home.

From the owner: Residence Choice Adult Family Home is a peaceful beautiful home in Shoreline WA where your Care…read moreChoice is your Right. We have Programs for: Alzheimer's and Dementia to Reverse it, Diabetic Reversal and Management, Blood Pressure Reversal, Weight Loss and Management and many others. Case may vary from one individual to another depending on the extent and severity of an issue. However our disclaimer stands still, we don't claim to heal, treat or cure any of the above mentioned or will be mentioned. We work closely with doctors and professionals to give our residents the best life they can have and enjoy it to the fullest. We also don't charge extra for any of our programs, Its just an added benefit to our clients. We have experienced and reliable Nurses/Caregivers. We offer a complete and comprehensive range of personal care services and health monitoring 24/7.

Although, this is not the exact address my dad was cared for at it was the Home Again in Mount lake…read moreTerrace Wa. location 5809 218th Pl SW, it comes under the Home Again AFH and the Administrator owns both homes. The administrator Damaris is a lovely person but her mother Maya is not a caring person to have around any residents in my opinion. She allowed my dad to lose weight and have diarrhea without taking an action. The problem I ran into with Damaris is her consultant was advising her she was making too many changes to accommodate the POA. I hardly think that asking to remove toxic "air fresheners" making me sick and handling a situation with a caregiver that my dad said was aggressive with him, is asking too much! This occurred at the MLT location and the caregiver was moved to 18504 2nd av NW. He is moody and I think he does okay as long as the owner is there. If Damaris contacts me and tells me the problems created by her mother have been corrected, I will remove this posting.

My mother developed dementia about 7 years back, and as it has progressed our family was in need of…read moreadditional support. Dustin has gone beyond the role of a healthcare worker, and has been an incredibly kind friend to her. He is also good with her chihuahua Lucy, always offering to walk her when he comes to see my mother. He drives her to doctors appointments, helps with weekly meal prepping, and is always ready to pitch in with whatever task may be at hand.

From the owner: Compassionate Home Health Care in Seattle tailored to your families needs…read more Visits.care delivers exceptional, personalized in-home support rooted in empathy, compassion, and respect. Our mission is to connect individuals with special needs and their pets to high-quality care in the comfort and privacy of their homes—where healing and well-being naturally thrive. We believe wellness begins in familiar surroundings, guided by trusted professionals who understand each person’s unique needs. Our services are tailored to support daily living, emotional well-being, and overall quality of life—with thoughtful attention to the details that matter most, including the presence of cherished pets. Built on a foundation of excellence and empathy, visits.care is driven by a singular vision: Encompass Compassion.

They offer varieties of home health care . Most of the workers are experiences. The owners are…read moredoctors.

I love CHC services. I have a rare genetic disorder that leaves me in an excessively fragile…read morestate. I can literally dislocate a shoulder simply by opening a refrigerator. Needless to say, I am unable to care for myself when my husband is on travel. That's why I'm SO thankful for CHC. Whether for one week, or three weeks, or even months due to neck multiple neck surgeries - I know that CHC will send a qualified, kind, hard-working to come help me. Everything from taking out the trash, cleaning to tub, cooking, driving, grocery shopping, washing my hair - they do it all with a smile. After my neck surgeries I needed help with everything - and I was always treated with dignity and respect - even when they washed my butt. Whether you're looking for short term care, or long term care, I highly recommend CHC Services.

With a Little Help is a remarkable agency that customizes in-home care for your needs…read more recovering from a broken neck. I need help with bathing, dressing, meal prep, light housekeeping, and completion of some errands. Their staff anticipate your needs, and check in with you to make certain that the job that they have done meets your expectations. In addition to being excellent at the tasks, they did, the two primary nurses assigned to me were exceptional people. They were bright, kind hearts, and were clearly in the right field.

Visited my home for an assessment then told me the did not have any staff available part time…read more Waste of my time.

Taking care of a parent can be traumatic, especially when they are fine one moment and the next,…read morethey have fallen and have 5 broken ribs. From there, being rushed to the Hospital ER at Northwest Hospital, to only then be transferred to Harborview Trauma Center. That is what happened to our mother a couple weeks ago. You find yourself in a situation of not knowing if your mom will be able to resume her independent life style that she is so accustomed too. Over the next two days, our mom was evaluated and it was determined that the only way she could avoid going to a Rehabilitation Facility and back to her own apartment, was that she needed 24x7 Care for the first week and we only had a 1/2 day to get things put in place. The folks at HomeWell Care Services are amazing and let us focus on our mother getting better and Kerry Hopkins and crew took over and made sure that our mom had everything she needed to get back to where she needed to be. Kerry Hopkins met with us the night our mom got home and had a Care Giver in place for overnight care and then continued with 24x7 care shifts for the next week. Their staff is amazing and their staffing manager was spot on in getting our mom the right folks with the right skills in place to address all of our mom's need. Kerry Hopkins and her staff at HomeWell Care Services - Seattle are the right solution to ensure that your "Loved Ones" get the best possible care. Mom is slowly getting back to her independent living.

HomeWell has provided what has been, without exaggeration, the most consistently disengaged and…read moreineffective caregivers I have ever encountered. Over time, we have cycled through three caregivers and multiple management staff, all demonstrating the same troubling patterns: inattention, lack of basic caregiving skills, and a complete absence of accountability. Families should not be misled by warm introductions or polished three-ring binders filled with mission statements and promises of dedication. The reality could not be further from what is presented. Despite repeated and direct requests--both verbal and written--to management and individual caregivers to remain off their phones during shifts, caregivers remain consumed by personal phone use while my father-in-law, who has dementia, is left sitting in front of the television for hours at a time. I have personally purchased interactive games such as Connect 4, card games, and ping pong, as well as supplies for bird feeders, all with the intention of encouraging engagement and stimulation. None of these efforts have been utilized. Meaningful interaction appears to be considered "too much effort." This is especially frustrating because I know--through firsthand experience--that my father-in-law is far more mentally present and capable than the caregivers recognize. Ten rounds of Connect 4 with him is joyful, engaging, and entirely within his abilities. He is very much alive inside, and he deserves to be treated that way. On February 4, 2026, I visited to check his refrigerator and discovered expired raw eggs dated January 16, 2025, along with multiple other expired perishable items--foods that could have been served to him up to three times a week. This alone raises serious concerns about basic safety and oversight. I arrived at 1:04 p.m. By 1:08 p.m., the caregiver--who had been sitting comfortably on her phone--suddenly made urgent phone calls and left, abandoning her shift nearly an hour early despite being scheduled until 2:00 p.m. I immediately contacted management and, to date, have received no response addressing this clear dereliction of duty. This behavior is consistent with prior experiences. On an earlier occasion, I asked this same caregiver to walk with my father-in-law around the Ballard Senior Center. Instead, she ignored the request and sat on a bench until it was time to be picked up. It is not difficult to understand why she appeared uneasy when I arrived unannounced simply to check a refrigerator--basic oversight exposed ongoing neglect. While the primary legal responsibility lies with his daughter, who travels internationally for extended periods, my husband and I step in when she is away to ensure that his fundamental needs are met: bathing, shaving, walking, social interaction, and a properly stocked and safe refrigerator. Rather than welcoming this involvement, the caregiver and her manager complained to his daughter that I "micromanage" and should "back off." It is astonishing to be criticized for ensuring that a vulnerable adult is properly cared for. HomeWell charges $50 per hour for care. At that rate, families reasonably expect engagement, attentiveness, and respect for the dignity of a person with dementia--not caregivers sitting in chairs on their phones while ignoring their core responsibilities. Unfortunately, my hands are tied. I am not the legal guardian and do not have the authority to hire or dismiss caregivers. However, that limitation does not diminish my obligation to speak up when I witness neglect, safety risks, and systemic failures in care. This is not a matter of personality conflicts or unrealistic expectations. It is about accountability, basic competence, and humane treatment of a vulnerable elder who deserves far better than what HomeWell has consistently provided. I hope your loved ones are never placed in situations where their care and well-being are compromised, as we have experienced with HomeWell.

Our mother moved to Northgate Senior Care in December 2023, and my brothers and I believe this was…read morethe best decision we've ever made. For a couple of years prior, she had been in other assisted living facilities more like apartment living, where she was isolated and alone, never knowing who would deliver meals or tend to her needs. At Northgate Senior Care, the staff lives onsite, and they are wonderful. In the 8 months she's been there, we've seen her kind of come out of her shell. She eats with others in the home, attends activities like music therapy sing-alongs, and is very happy with the caregivers. They take such amazing care of all the residents. The facility is very welcoming, always super clean, and it always smells like home-cooking! The caregivers are attentive, ready, and willing to do whatever is needed, and they do it with a happy attitude and smiles on their faces. We appreciate them so much for taking such great care of our mom. We feel very fortunate to have found this beautiful home for our mom to live out her life. We rest assured knowing that she gets the care and attention she needs every day. THANK YOU to all of you at Northgate Senior Care!

A good place to attend classes and meet people. Staff is mostly volunteers and helpful.read more

Used this agency several years ago following a serious hospital stay. They were able to provide me…read morewith personal care assistance at home. Recently I had an emergency need for assistance. They were willing to work with me. All the caregivers work was professional as well as caring. Highly recommend this agency

I do not know what I would have done without your caregiver's help with my husband and myself…read more Their kindness, patience and just knowing when to step in and help have turned a very stressful situation into one of peace and comfort. Caregiving is a very honorable profession and to us they are like angels sent by God. The office staff is always reachable, pleasant and helpful. Kudos to Home Instead Mountlake Terrace Washington! Pam and John Flotten