My mom was transferred to this incredibly beautiful and serene hospice center and somehow in the…read morecare of the wonderful staff and volunteers improved enough to be transferred to a great adult family home. Both staff and volunteers at this hospice center are true angels. My family is eternally indebted. The Gene & Irene Wockner Hospice Center is the only freestanding hospice center in King and Snohomish counties. The beautiful Cape Cod-style facility was designed to be as home-like as possible, consistent with safety, security and excellent medical care. The Center's 15 private patient rooms include sleeping spaces for visitors, a private bath with shower, TV and a wardrobe closet. Each room opens to an outdoor patio with a view of the park-like gardens. The gardens include a lush courtyard with a waterfall, a children's play area and walking paths through the rose and alpine gardens. Families and friends can visit at any time, and children are very welcome. The comfortable family rooms throughout the Center are furnished with sofas and chairs, TV, desks, and telephones. The main family room has a children's corner designed to offer little ones comfort and a place to play. Each wing also has a full kitchen, which allows families to cook special meals if they so choose. The Center is named for Gene and Irene Wockner, whose initial support provided the resources needed to research and plan for the Center. The Wockner family's generosity continues to provide for Evergreen Hospice Services.

My father recently spent the last 10 days of his life at this beautiful and comforting hospice…read morecenter. His care was amazing and his death was with dignity and grace. The nurses and caregivers as well as the social workers made my father so peaceful and helped our family through this painful process. I will be always grateful for the love and support my father and my family received during this difficult time. Thank you so very much.

My wife and I had come to the conclusion that home health care would be a good solution for our…read moreneeds. I am in hospice in the end stage of my battle with ALS. Over the past several months we have had the wonderful services of Suzette! Very professional and easy to get to know and became very comfortable with. Suzette had the responsibility to get me up in the morning and get me ready for the day. Washing, brushed teeth, toileting, dressing, and feeding. Also, took great care with cooking and cleaning some of the areas needed. Suzette was always on time and was a joy get to know and talk with. We would not hesitate to rehire in the future as the need arrizes.

This was hospice care for my husband. The CNAs were knowledgeable about his ostomy, thickening food…read moreso he would not choke, repositioning him regularly when he did not object. They were caring and empathetic. The office was available to me easily if I wanted to change any aspect of care. They also treated the payment side of things with taste and good timing.

We are here for loved ones end of life care. When the nurses and other staff members come in the…read moreroom, they are talking to the resident telling him their name and what the staff member is doing. They also keep the family informed of resident's needs and medication changes. They ensure resident and family are comfortable. We are very lucky that our dog is able to be here. The room is cozy. There is a community kitchen. living room, playground, and large sitting area for families. A wonderful, stress free setting for a difficult time.

They are not in the healing business, they are in the drug and dying business., which they call…read morecompassionate pain management. If you have no pain, they still insist on the patient taking their lineup of dangerous medications. They try to convince family members that their drugs are safe and required in spite of no pain. Their care is little more than a downhill roller coaster to death. It's like they want the patient to die as fast as possible, like they have an agenda or quota to meet. With all the Hospice Medicare fraud happening in the US today, $22 B, how is it possible to trust any company offering Hospice care to your loved ones.

When trying to establish hospice care for my loved one they said it would take 4 days to send…read moresomeone out for the initial assessment done by a nurse. After 2 cancellations due to staffing pushing the assessment out a week my loved one had a medical emergency that required immediate attention so we called Continuum Hospice and they came out that day and assessed our needs and were able to supply us with the equipment and care needed. With that being said, I would avoid Gentiva when looking for hospice care for your loved one. They simply don't have the staffing to provide the prompt care required for someone on hospice.

Thank you so much for your excellent care for my wife. Deborah, the nurse was so reassuring and…read morecaring and patient. My wife's death was exactly as she would have hoped for. I am so grateful to have been able to "walk her home." The memory of how she passed will always be a blessing for me and my daughter.

Over the past 4 years, my elderly parent has utilized services from Andelcare on numerous occasions…read morefor various reasons ranging from helping after major surgery to having someone help with everday needs when we were out of town. Over the years, Andelcare has always been accommodating of our requests and needs, and the service providers are caring and truly helpful. I have personally seen and witnessed caretakers from other companies working with some of my parents neighbors, and I have to say we would only employ Andelcare caretakers!

One star reluctantly. I was told when I hired the aide that they could administer meds if provided…read morea single dose. When the aide arrived and I instructed her on the time and doses, she said she could not administer them, which is one of the main reasons she was hired. The aide was also not able to move my husband on her own, which was the other main reason she was hired. Additionally, when I came to relieve her at the end of her eight hour shift, I found my husband in a urine soaked diaper. The frosting on the cake was when I received a bill for the "services" I received, which was covered by Hospice. It took me talking to three people in order to get to a person who knew what an invoice actually was and to resolve the problem. I would think twice about hiring an aide from this company as the care was seriously lacking and the basic business proclivity left a lot to be desired.

I was evaluated by an OT named Cory several weeks ago. dispite my medical complications and…read moreinjuries he told me he had no need to consult my medical chart and dismissed my bath aide without any input. said my medical chart was.too long to look at. This was just a start. very dismissive and extremely unhelpful. Avoid him if possible or use another agency

I was referred to EvergreenHealth Home Care for hospice care for my loved one. Contacting them was…read morean easy process and they made all the arrangements within 2 days after learning of the urgency. The social worker came to assess the situation, went over the binder with all the information and contacts, and gave me the support I needed. The bed and all other equipment were delivered on a Wednesday after calling them Tuesday morning. Nurse Venus came over on Wednesday evening to familiarize me with the process - from medication to adjusting the bed, changing diapers, etc. She was very respectful and showed a lot of compassion, understanding and patience. I was a wreck and she walked me through what to expect and gave me all the contact numbers I may need. My loved one was only in hospice care for a day, but the care and compassion shown to me by nurse Venus and the staff at the office helped me through this most difficult time. Months after my loved one passed, they continue to send me materials on grief along with their program schedule for counseling. I highly recommend EvergreenHealth Home Care.

I had to stay at this place for a little while. It was not my home but everybody was nice and they…read morelet me go when it was time and didn't try to keep me

Today Kathrina Mencias, staff person, refused to allow me to speak with my mother. Ms. Mencias said…read moreshe had to speak with the lawyer who has power of attorney for my mother first. I informed Ms. Mencias that Washington Administrative code requires her to allow me to speak with my mother, and also to provide relevant information. Ms. Mencias just hung up. I am shocked that I am not allowed to speak with my mother. Earlier in the week, my mother was hospitalized for 2 days. Despite the law requiring that family be notified of any transfer to another facility, Sunrise did not do so. I have filed a complaint with the State, and Sunrise is now being investigated. Several years ago, a carer forged a signature on a check on my mother's account for $1500.. Sunrise fired the woman and refused to reimburse my mother, saying she had to go to the bank to get her money back. My mother's dementia is quite bad now.I am concerned that her expensive jewelry has been taken: my mother says she does not know where some of the items are. I live in another country so I cannot go check on this. My mother was over-medicated. I saw a doctor's note on a prescription of a major anti-psychotic that stated the dosage could be lowered but the staff objected to it. My mother has dementia and is not psychotic. The drug works off-label as a tranquilizer. Evidently my mother is drugged for staff convenience.

I really enjoy working with Providence Hospice. After hospital discharge, we were given a list of…read morehospice services. I chose Providence because I was pretty pleased with OT, PT, SP previously. Once we were signed up, everyone showed up and gave us the spiel of who and what will happen. I appreciate that there's a 24hr hotline because we had to call a few times. We were able to get the equipment pretty quickly and emergency meds. I think everyone there has been so nice. They were careful with physical handling and very compassionate about what we were dealing with. I met with Erin, Kevin, Mary, Jervaise -- all so great - so caring and gentle.

My advice is to interview as many hospice providers as you can in your area. We chose Providence…read morebecause we had such a great experience with their home physical and occupational therapist before my husband transitioned to hospice care. The hospice arm was a completely different experience. They appeared to be overwhelmed and understaffed. Our experience was terrible. End of life care is hard enough, this provider made it awful.

The mission of Husky Senior Care is to help seniors (and their families) age at home successfully…read more If your loved one wants to stay in their home, Husky Senior Care is designed to support them. They are amazing at implementing this mission. Our father (a 94 year old retired UW professor) suffered from progressive dementia, and wanted to live out his life in 'his old home'. Our family of three sibling's along with two private caregivers had managed to keep Dad safe and fulfilled for several years. By the third year, the load was growing beyond our ability and energies. We wanted to maintain the quality of care for our father and avoid burn out for us. Husky Senior Care engaged with us quickly and smoothly. Their Care Manager model is brilliant. It is wonderful to have a personal relationship with a supportive person who coordinates all of the services. Sarah was caring, knowledgeable, and highly collaborative. She explored our family and care team values so they could design a care plan to meet our needs. She understood that we needed to wrap their services around our existing family care team. We coordinated scheduling and communication, working out systems so that our team and their staff could share task lists, meds management, and activities. Sarah also worked with us to file our Long Term Care Insurance claim and followed through with billing LTC directly. We started out with one agency caregiver who allowed us to fill out 7 days of daytime coverage. Adela was warm, caring, cooperative and hard working. She quickly developed trust with Dad, helping him to stay independent and supported. When she completed the usual chores (bathing, toileting, exercises, cooking, and cleaning) she took the initiative to keep up the garden and bring fresh flowers into the house. Her energy and joy made the house a brighter and better place for Dad and the family. Dad was hospitalized during his last month, and on discharge required 24/7 care at home. Husky transitioned quickly, bringing on more staff. They were careful to bring in as few people as possible, to avoid disrupting Dad with too many new faces. Care Management also transitioned to nursing, for meds delegation and coordination with Hospice. Katrina was there with us as we made the Hospice and 24/7 arrangements, coordinating, educating, and supporting. She trained both the agency staff and our private caregivers on meds delegation, so that Hospice meds could be used as needed. During Dad's final weeks Katrina coordinated directly with the hospice nurse, and helped us to understand the rapidly changing situation so we could make good choices. She could not have been more supportive and compassionate. Husky Senior Care is an outstanding agency. They provide superb support for both the family and senior who wants to age at home. They are reliable and trustworthy. Our family had complete confidence in their care for Dad and the support for us. When we started working with Husky Senior Care there was an immediate reduction of stress on all of us, including Dad. All of their staff; the caregivers, the Case Managers, and schedulers were professional, skilled, experienced, friendly, compassionate, supportive and reliable. They are flexible, providing exactly what you need, when you need it. They are able to coordinate with existing care teams, and with Hospice for end of life. Over the 6 months we worked with Husky Senior Care, our family and private care givers were all impressed by the level of support, compassion and professionalism from everyone who works on their team. One always wonders if you are doing enough for your parent, should you do more, or how else can we make our parent more comfortable at this stage of life. With Husky Senior Care on your team, you feel reassured, even rescued when some of the days just feel too overwhelming. It is an impressive organization, and we recommend it to your family without reservation.

I can't say enough good things about Husky senior care. I'm especially grateful to Kris, our care…read moremanager. Kris and her great caregivers helped my family get through the last few very difficult years. My husband was diagnosed with brain cancer four years ago and became paralyzed after the surgery and needed 24/7 care. I needed professional care during the day so I could go to work. I tried a couple other home care companies but unfortunately that didn't work out for various reasons. A hospital social worker recommended Husky. Jennifer came over for the first visit. I was very impressed by how caring and professional she was. I signed on. Kris took over as my care manager afterwards. And we settled on a few great caregivers that bonded with my husband. Kris came over to visit regularly. Every time we had a sub for a day, Kris always made the effort to be here to make sure things run smoothly. Without Kris and her excellent caregivers, my family couldn't have pulled through the last few years. My husband put up a brave fight and far exceeded every doctor's expectation. Unfortunately, his condition worsened toward the end of this summer and was admitted to the hospital for inpatient hospice care. I was really touched that Kris went to the hospital to visit my husband. She was there for him and brought him comfort and made him feel loved the last day he was awake. He slipped into a coma and passed away shortly after Kris's visit. I was choking back tears typing this letter. Kris, I will be forever grateful for what you did. You and Husky made all the difference to me and my family during our most difficult years. Thank you!

I'm a health care professional in hospice, and a huge part of my job is helping patients and…read morefamilies obtain quality and affordable private caregivers to supplement the care that the family is providing for their loved one. Husky, a smaller and caring agency, recently came into a very challenging situation with a frail very elderly couple, and despite their resistance to accepting outside care, Husky has completely won them over. Unlike some other care agencies that i've worked with,Husky not only comes in and provides a free consult with a care manager, they CONTINUE to have the managers monitor and communicate with the family and the healthcare team. Care managers Jennifer and Kris have been stellar in this way, and have found the most amazing caregiver, Michael, who visits them 2x weekly, each for 4 hours. They do it all, from driving the couple to errands and MD appts, to an outing at the lake, to meal prep, to light housekeeping, to personal care for our hospice patient. They are not the cheapest agency out there, but there is a real reason for this: quality caregivers, and a hands-on collaborative approach, My agency has no affiliation or relationship with Husky or any other agency, but i did feel it would be helpful for those who are seeking good safe care to give it a go. :)

We wanted to move my mom out of assisted living and back home for her final days. Husky got full…read moretime care set up in just a few days. Their caretakers were great, and mom was able to pass in her own home.