This was hospice care for my husband. The CNAs were knowledgeable about his ostomy, thickening food…read moreso he would not choke, repositioning him regularly when he did not object. They were caring and empathetic. The office was available to me easily if I wanted to change any aspect of care. They also treated the payment side of things with taste and good timing.

it has been a satisfying expe working with the Home Care company…read more soon after the phone conversation by our family membe with the representative of the company, the director and the care manager scheduled an in person meeting with us introducing the care giver to us at the same meeting'. For the past several months we find the care giver very helpful; she is professional, efficient and trustworthy ! We highly recommend Hlme Care Company!

Do not go with this home health provider. They provide subpar services in terms of ordering needed…read moresupplies to carry out care,, coordinating with family to schedule visits (and actually showing up for said visits), and discharging patients without prior notification or guidance. This kind of service leaves patients and their caregivers in the lurch when providing care and comfort to their loved ones. The management team does not know how to manage their staff appropriately in terms of time management and accountability.. The one nurse we did work with regularly complained of not enough staff for the coverage area, accountability from leadership and basically doing their required duties in care. I would not recommend this agency especially if you value the health and wellbeing of your loved ones.

Karl Lange, PT, is an amazing physical therapist and helped my mother (93 yrs.) at her assisted…read moreliving home. She had limitations because of old and new pains in her leg and back and by Karl's assessment and direction of what to do to help her, all her pains are gone (my mother's words!). My mother is much more active and pain-free than she has been in years! It's a whole new life with more possibilities, thanks to Karl! Karl is not only knowledgeable and professional, he is patient and kind!

Family Best Care sent me a caregiver they knew had issues. She ended up putting her hands on me and…read moreacting out in a variety of ways after they warned her that she needed to improve her behavior. I was so traumatized by this that I opted to go without care for a period of time. I covered all of this with the office manager who was very supportive and reassuring. ...Until I tried to go back. The office manager's phone was on permanent voicemail requesting that I call an alternate number, at which point I was told I had to jump through hoops. When I questioned this, I was told, very coldly, that it was "company policy." Shabby, shoddy, unprofessional treatment.

Abigael has been a fantastic resource for direction and care for our family. I'm very happy to…read morerefer her to anyone that is needing care for an older family member, post pregnancy care, or help after an operation.

This is the kind of living in downtown Bellevue I'd love have, from the valet team to the chef,…read moreservers, and management, the service was flawless. You can just feel how well the residents are cared for here--it's the kind of place anyone would be lucky to call home. I couldn't resist snapping the gorgeous views and the chef's spread for our group of CFOs... trust me, it tasted even better than it looked!

Absolutely wonderful facility!…read more Did some extensive research on options for Gma about a year before she moved in, June of 2025. Wanted a quality place where she would feel at home and be able to make friends and socialize and stay busy. The Executive Director, Madelyn, is absolutely fabulous to work with, you can tell she really cares about the residents and has a passion for what she does. The support staff and activities team are all so welcoming, smiley and overall great to be around and provide a very warm and welcoming vibe for residents and visitors! We did some extensive research into assisted living facilities and this was by far my #1 choice for reasons I will list below: 1. The amenities - activities galore and always changing, well thought out and the activities staff are friendly and are proficient in social engagement for the elderly and cognitively impaired. They do a good job of offering lots of engagement opportunities for residents. 1.a. - Addtl ammenitites - attached bistro that is open to the public, resident key required for entry from bistro into the facility. Nice for a little change of scenery 1. b. - Addtl - salon on site! Addtl fee, but there is a hair salon ON SITE ... I believe they might do nails as well but not sure... but this is SO convenient for those that don't drive and don't want to hassle with booking the resident shuttle LOVE LOVE This! & it's right off the entry way so it has a nice window view to the street 1. c. - Addtl - shuttle! The resident shuttle can be booked to take vehicle-less residents to their doctors appointments, or any other places within a 5 mile radius that they need to go! They typically have a weekly grocery trip on the activities calendar as well, so there's a pre-planned trip that everyone can go on for any grocery needs. 2. The facitity itself - always clean, very beautifully decorated, love the small touches of real flowers on the lunch tables when they have them as well as holiday decor, little snack and treats in the lounging area with some fresh water, apples and cookies, great layout of the facility, good location with a decent flat walkway right out front that residents can go for easy walks. Elavators with key required access to go to up resident floors. Location is RIGHT down the street from Overlake hospital, which is convenient, we did have to go there one evening when gma was having dizziness and vomiting and it only took a few minutes to get there. VERY convenient for healthcare reasons. 2. a Rooms - rooms are somewhat small but are perfect size for one or two people that are mostly going to be out and about in the facility the majority of the day. Each room has decent views so that is very nice (we looked at several different options of rooms before choosing). The bathrooms are large and perfect for safety for the age range of target residents. Linens and house keeping are provided once a week!!! Yay!!! 3. Care & safety - The assisted staff bring meds in the AM and they do nightly safety check rounds, call button lanyard for each resident and emergency safety pulls in each restroom in the facility and in each private resident restroom. RN on staff with 24/7 staff on site who can call the on-call RN if needed. Concierge staffed desk during the open hours of the facility, which is so nice there's always someone monitoring who is coming in, check in required with name badge. Resident key required for elavators up to floors! 4. Food & dining - the food is excellent and a well thought out rotating menu. Some of the same, regular items available, but always a new highlighted daily menu with new and exciting items. The food is clearly quality and cooked well, they didn't hire just anyone, the chef is a real chef! The dining room is open access all day from AM until dinner time, I think they close up at 6pm. 5. Staff - how the facility chooses their staff and what type of staff they have on site says a lot. All the staff during my visit seems welcoming, pleasant, smiling, helpful and overall enjoyed being at their jobs. The long term care sector can be one that is overlooked and underserved and we were not going to choose a place that hires people that don't want to be at their jobs because caring for loved ones is a very important role and this was a huge factor for us as well. 6. Price - price is expensive but honestly is similar to other facilities yet far exceeds in value above and beyond the others that we looked at. We visited this place about a year prior to moving Gma in, they allowed us to come for a complementary lunch and activity to get a feel and be shown around and all that. Mom and I visited, did the tour and looked at rooms and a later date I brought Gma for lunch and an activity. I was very pleased with the experience and recently visited Gma in Oct of 2025, a few months after she moved in, for about a week and a half. The experience was nothing less than the prior visit! A+++ would HIGHLY recommend!

We haven using the services for the past several months. Communication can improve, otherwise…read morepretty good.

I currently have another job working full time, FCIHC is my second job. They have graciously worked…read morewith my schedule in finding clients during my availability. The hiring process was very quick and smooth. Everyone Ive had an interaction with has been kind, no issues whatsoever. I definitely recommend as a place to start.

Over the past 4 years, my elderly parent has utilized services from Andelcare on numerous occasions…read morefor various reasons ranging from helping after major surgery to having someone help with everday needs when we were out of town. Over the years, Andelcare has always been accommodating of our requests and needs, and the service providers are caring and truly helpful. I have personally seen and witnessed caretakers from other companies working with some of my parents neighbors, and I have to say we would only employ Andelcare caretakers!

One star reluctantly. I was told when I hired the aide that they could administer meds if provided…read morea single dose. When the aide arrived and I instructed her on the time and doses, she said she could not administer them, which is one of the main reasons she was hired. The aide was also not able to move my husband on her own, which was the other main reason she was hired. Additionally, when I came to relieve her at the end of her eight hour shift, I found my husband in a urine soaked diaper. The frosting on the cake was when I received a bill for the "services" I received, which was covered by Hospice. It took me talking to three people in order to get to a person who knew what an invoice actually was and to resolve the problem. I would think twice about hiring an aide from this company as the care was seriously lacking and the basic business proclivity left a lot to be desired.

We wanted to move my mom out of assisted living and back home for her final days. Husky got full…read moretime care set up in just a few days. Their caretakers were great, and mom was able to pass in her own home.

I reached out to Husky to help me through outpatient treatment for throat cancer. I needed…read moreassistance getting to and from daily chemo and radiation therapy sessions and help with chores of daily living. The agency's performance exceeded my expectations. Their caregivers always arrived on time and were excellent companions who helped me withstand the rigors of a very difficult treatment protocol. The agency's management staff was also very easy to work with. Services and charges were clearly explained and the scheduling office went above and beyond in accommodating the inevitable changes in my treatment plans. Should I require caregiver services again in the future, I will definitely turn to Husky. I have already recommended the agency to several friends who are seeking senior care help.

I would want my mother here. I would want to be here. Clean. Kind and Quiet staff. Outdoor…read morespace. Convenient. See two other homes first, and then visit KCSC. I would see this place while people are healthy. Because when you need it, there might not be room.

Staff is very friendly and extremely helpful! They provide various services within your home such…read moreas skilled nursing, physical/occupational/speech therapy and they even have bath aids and medical social workers. To my knowledge most of the staff has been there for years which is a plus for repeat patients. I would recommend this company to anyone needing home health over any other company currently.

Incompetent is the term I have to use. My wife (the patient)…read morehad a visit by a PT and an OT, and enjoyed working with both of them. Also both of them called me and filled me in on the visit and made reasonable suggestions about things that could be done to improve our setup. (I had been at work but there is a licensed care giver with my wife when I am not there.) When the Speech Therapist (Rita) visited, she had my wife crying hysterically by telling her she needed to go back into a nursing facility. Rita denied saying this to me but the next day Signature had a Care Conference and made the decision to stop caring for my wife saying she needed to go back to a nursing facility. ** They didn't even bother to tell me about this decision! ** They didn't get any input from me. They did not talk to the nursing facility my wife had just come out of. They just called and told our Primary Care they were stopping treatment. A patient's mental state is very important to the recovery process but Signature decided to completely ignore that and made a decision without all of the relevant information. My wife was in a very bad state while in the facility and sending her back would be extremely depressing to her. (The facility was fine, my wife just hated being away from home.) Speech (Rita) had left a list of a dozen things that I was doing wrong. Then talking on the phone, Rita went through that list again. "This is wrong, this is wrong, this is wrong....". She made me feel pretty worthless as a husband trying to do my best caring for my wife. So while some of the interaction was fine, overall it was pretty bad.