I scheduled my pre-employment drug screen here because the Labcorp on Silverside no longer offers…read morethat service. They had me wait for 50 minutes. Normally this is not a huge deal but today my bladder was full of clean urine so it was quite uncomfortable. The lady finally calls me back and immediately tut tuts me for not having my ID and lab work slip out and ready. It took me about 30 seconds to produce both of those. They make you put everything from your pockets into this bench in the bathroom, so don't bring anything more than what you need. Then she has me fill the cup with pee and I bring it out to her. She pours the pee from the cup into two tubes. She knocks both of the piss filled tubes over when she tries to press the lids down - Quest should probably use screw on lids going forward. I joke "want me to help lick it up?", she said "no, I got it" and proceeds to take her glove off and wipe it up with a wet wipe, which just spread the pee across the entire surface of the grey plastic cabinet. She mutters "I hate it when this happens." If you're ever here, don't lean on that cabinet by the bathroom. I go back into the bathroom to finish peeing while she finishes up and the lady busts the door down and surprises me in the bathroom - ah yes of course, she needs to wash my urine off her hands. If you don't mind waiting 50 minutes for simple lab work then this is the place for you.

I tried to explain what my insurance card is and tell the lady that will send the bill to th…read morecompany she kept being rude like I didn't know what is going on I won't be going back there

I tend to pass out when I get blood drawn and the techs at other locations always seem super…read moreannoyed by this... but not here! Ronnie was super accommodating and was nice and quick.

The lab techs at this location are amazing. I have nothing bad to say about them, but the check in…read moreand scheduling process is horrible. After checking in, the machine told me I would be notified via text when my turn was up. After an hour I returned to the lab and was told "the texting doesn't always work" So I waited for another hour, while people with appointments were seen before me. Walk ins are sent to the end of the priority line, and they should just require appointments. I wasn't told that I should re-sign in after I missed my initial call because I was waiting on a text, which extended my wait time even further. This location only had one technician administering the lab work, and it's check in system needs to be updated.

The gals that work at this lab are always so helpful and pleasant...and so very gentl... they go…read moreout of their way to be kind and yet professional.Thank you!

From the owner: In need of affordable lab work near you? Use Express Check-In to save your spot in line at any of…read moreour labs and spend the wait from home, your office, or where else you'd like. Walk-Ins are also welcome

Made an appointment online for Monday 3/9/26 at 6 AM. There were Five people lined up outside when…read moreI arrived at 5:50AM. Computer log-in system in waiting room was not working until someone inside office could be bothered to re-boot the machine. Figured people who logged in ahead of me would go first, then had people who walked in while I was waiting were called. What?! Checking at window, they had no record of my reservation: "Well, you may have a text on your phone, but if you don't have a barcode, NO RESERVATION." What do the employees care, they're being paid for their time. I did not even get the courtesy of an apology, or clerk looking at Text from Labcorp with a reservation number. ?? Maybe fitting me in ?? Nope. Sit down & be quiet. ****BTW, it's now 8 AM, an hour since I left waiting room, and still no text saying your turn next.**** Go anywhere except their 3610 Silverside Road office. :(

Everyone goes the distance to make sure all of your additional doctors are copied with lab results…read more Tks Mrs D snow- Wesley

I have been waiting over 30 minutes for an appointment I arrived EARLY for. People who arrived…read moreafter me have gone, yet I came on time, checked in, and was sent a text saying the were ready to draw my labs, yet I've been standing an ADDITIONAL 30 minutes. When I asked the ghetto front desk associate she just says, "we're running behind." This place doesn't deserve any of the stats it has gotten. Will NEVER USE THIS LABCORP AGAIN. Update: Front desk girl deleted numerous patients, saying it was a "misunderstanding," after having wait time NOW OVER AN HOUR. Says despite text saying patient about to be called, she calls and deletes patients even with check in.

Their fax machine is broken and somehow I have to find a way to print out the paperwork like this…read moreisn't an office. Quality of their employees was questionable because they're recommending emailing paperwork like that isn't compromising. Very much a "good luck with that but I'm not helping" type of attitude from Mr. Flamboyant and babe with the Harriet Tubman get up.

I came in for a blood test to identify food sensitivities. The tech needed to draw 1 tube and…read moreperform a finger stick to get 6 drops of blood. The whole process took 20 min. She was competent, but very slow and deliberate. All registration forms needed to be filled out, as well She was all alone in the office and by the time she was finished with me, and checked me out, there were 5 people waiting to be helped. I think the whole process could be quicker, if another person were available to do the clerical part.

From the owner: Access to information is the first step to better understanding your health and staying safe…read more ARCpoint Labs provides a wide variety of testing services and wellness solutions to help people, companies, and communities make more informed decisions about their futures. With more than 10,000 clinical tests and wellness solutions, including DNA, drug and alcohol, and STD testing, DOT compliance services, and background checks, information is just an appointment away. After hours and on site testing available

Great facility and convenient to me, I live in trolley Square. I go to the Wilmington Hospital…read morelocation. And they accept my insurance.

From the owner: ChristianaCare offers outpatient laboratory services for a variety of your needs. You will need a…read morewritten order from your doctor specifying the procedures to be performed and the associated diagnoses. You can make an appointment on-line to reserve a spot in the lab or you can arrive without an appointment. Making an appointment means you will experience little to no wait. Patients with appointments take preference over patients without appointments. Services include Pre-Procedural COVID-19 Testing, Routine Labwork such as Cholesterol, A1C, CBC panel, and more.

Needed to get a sample analysis from Quest. According to their website no one in my state offered…read morethe test. Tried to call this location multiple times. No one ever answered. After confirming with my doctor that they do in fact do the test I went in and I had to wait 30 minutes just to drop off a sample with my name and address. Total time 30 min 27 seconds.

Quentin is very helpful. As I do not have appointment, he asked me to wait as they give priority to…read morepatients with appointments. He explained entire process and was very good. His technique is very good, doesn't hurt after blood work.

I've showed up twice for an appointment to find out the scheduling department failed to schedule…read moreboth of my scans. After the first time I was very very specific. My script showed the needed scans. The folks in the office literally cannot interrupt basic English or apparently read. Very impressive work. 0/5

I had a great experience at Delaware Imaging Center's Brandywine office. I called to schedule my…read moreMRI & the person on the phone was very friendly & answered all my questions. I was surprised to be able to get an appointment on a Saturday afternoon! I was pleasantly surprised! I waited about 15 minutes in the waiting area before being taken back to get ready due to technical problems with the machine. The MRI was relatively simple. I was in & out of the office in a little over an hour. They said I'd receive the results in 5-7 days & they were ready in just 3 days. Overall it was a great experience. I would definitely go back again.