I tend to pass out when I get blood drawn and the techs at other locations always seem super…read moreannoyed by this... but not here! Ronnie was super accommodating and was nice and quick.

The staff at the front desk was extremely rude and dismissive when I first walked in. I was only…read more here to drop a specimen off, with no one in the waiting room I still waited 30 minutes while I listened to 3 staff members talk about their personal lives instead of assisting me.

Great facility and convenient to me, I live in trolley Square. I go to the Wilmington Hospital…read morelocation. And they accept my insurance.

From the owner: ChristianaCare offers outpatient laboratory services for a variety of your needs. You will need a…read morewritten order from your doctor specifying the procedures to be performed and the associated diagnoses. You can make an appointment on-line to reserve a spot in the lab or you can arrive without an appointment. Making an appointment means you will experience little to no wait. Patients with appointments take preference over patients without appointments. Services include Pre-Procedural COVID-19 Testing, Routine Labwork such as Cholesterol, A1C, CBC panel, and more.

Made an appointment online for Monday 3/9/26 at 6 AM. There were Five people lined up outside when…read moreI arrived at 5:50AM. Computer log-in system in waiting room was not working until someone inside office could be bothered to re-boot the machine. Figured people who logged in ahead of me would go first, then had people who walked in while I was waiting were called. What?! Checking at window, they had no record of my reservation: "Well, you may have a text on your phone, but if you don't have a barcode, NO RESERVATION." What do the employees care, they're being paid for their time. I did not even get the courtesy of an apology, or clerk looking at Text from Labcorp with a reservation number. ?? Maybe fitting me in ?? Nope. Sit down & be quiet. ****BTW, it's now 8 AM, an hour since I left waiting room, and still no text saying your turn next.**** Go anywhere except their 3610 Silverside Road office. :(

Super nice people-and it didn't hurt very much. The online check-in is easy, the receptionist was…read morereally pleasant and the assistant was really quick.

I'm a fan of places with a frikkin' *process.* There's an order to things which gives everyone…read more(staff and customers) a sense of comfort and cluefulness. Quest Diagnostics doesn't disappoint. I am one of those lucky freaks who gets her arm sporked and drained every three months, and these folks do it with panache and a smile. No bruises, no pinches-- heck, I don't even need a cookie or a band-aid when I'm done. Online appointments mean you walk right in and are called within moments, the way G-d intended. [Edited to add: As of 2/1/2011, they no longer accept Blue Cross/Blue Shield. If you're a BC/BS customer, ya gotta go to Labcorp.]

Horribly rude staff. Had a hand written sign no walking after 3pm when they close at 4pm. we walked…read morein at 3:35, tried to book the 3:40 appt after we were told no walk ins and she got angry with us. I wouldn't want my son's blood drawn there now anyway- even if I could walk in or make an appt. terrible experience - staff just wanted to make sure they left exactly at 4pm You're a lazy adult

Rude receptionist laughed in my face, crowded and behind schedule constantly, good luck getting…read moreanything done here. My appointment was over an hour ago and i doubt i'm getting seen at this point

i am super duper scared of needles, this was my first time getting blood work. the nice lady at the…read morecounter helped me find all the documents from my doctor that i needed and was super kind about me not really knowing my way around. when i was taken back due to a history of fainting i opted for the bed so i could lay while they took my blood, the other woman who did the blood work had the hands of an angel. she was super quick and i barely felt a prick, minimal soreness and bruising after the fact. i will absolutely be coming back in the future

SCAM! Tried to charge me $500 for blood test ordered through CVS MinuteClinic. CVS stated I had to…read moreget testing done given their accounts are electronically linked. SHAME! Of course I received free testing from hospital lab.

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

I have been waiting over 30 minutes for an appointment I arrived EARLY for. People who arrived…read moreafter me have gone, yet I came on time, checked in, and was sent a text saying the were ready to draw my labs, yet I've been standing an ADDITIONAL 30 minutes. When I asked the ghetto front desk associate she just says, "we're running behind." This place doesn't deserve any of the stats it has gotten. Will NEVER USE THIS LABCORP AGAIN. Update: Front desk girl deleted numerous patients, saying it was a "misunderstanding," after having wait time NOW OVER AN HOUR. Says despite text saying patient about to be called, she calls and deletes patients even with check in.

Their fax machine is broken and somehow I have to find a way to print out the paperwork like this…read moreisn't an office. Quality of their employees was questionable because they're recommending emailing paperwork like that isn't compromising. Very much a "good luck with that but I'm not helping" type of attitude from Mr. Flamboyant and babe with the Harriet Tubman get up.

I can't speak for the technicians in the back, but the front desk personnel are rude.read more

I have always gone to this location despite other locations being closer. The staff are friendly…read moreand caring. Those who take my blood are about the best around. I hardly feel it. VERY skilled.

The limestone located looks and operates like a ghetto office. A woman at a desk in the next room…read morebehind a glass wall calls out names? I'm one of over a dozen hard of hearing old farts. When I finally go up and ask where I am on her list she says she's been calling me for a long time. If true, you need a better system to communicate to patients. If false, you need a better employee. Of course in the monopoly of lab services business there is little if any options, so I guess they can continue to be a dysfunctional hole. On the bright side, the Phlebotomist was delightful.

I drove all the way out here mainly because the Wilmington locations have not felt as good quality…read morethe last few yrs and always so busy. I went here in the afternoon without an appt and was the only patient at the time, greeted kindly, handled paperwork fast. Blood draw was really good, didn't feel it AT ALL. Some techs have bruised me and I hate getting labs done. I would definitely come back here if I had time for the drive.

I had imaging done at their Middletown location on October 9th; a CT. Scan and MRI. This was…read moreinconvenient as I live in Wilmington. I am due for back surgery on 12/24. As I have no faith in. the surgeon, I scheduled a second appointment which needs to be done ASAP. That ended up being tomorrow. I called DI to arrange to pick up discs. I asked to pick them up near me. No. You must go to original location. Discs are there. Takes 24-48 hours. The images are online- I can see them in the portal so this is BS. Okay, but the surgeon can only see me tomorrow so can I get them today. Will you expedite them. "No sir, we decline to do so" Hand to heart - can't make this up.

nice staff but HORRIBLE billing policy!! Even if you make installments the send you to Collections!…read moreGreedy freakin Owners!!!