The staff at the front desk was extremely rude and dismissive when I first walked in. I was only…read more here to drop a specimen off, with no one in the waiting room I still waited 30 minutes while I listened to 3 staff members talk about their personal lives instead of assisting me.

Great LabCorp location -- friendly and efficient staff, skilled phlebotomists that can draw blood…read morepainlessly. I got used to the kiosk check-in that simply takes a photo of your driver's license and then they call your name to come to the back. Fast in and out and get my results in an email in a day or two.

Great facility and convenient to me, I live in trolley Square. I go to the Wilmington Hospital…read morelocation. And they accept my insurance.

From the owner: ChristianaCare offers outpatient laboratory services for a variety of your needs. You will need a…read morewritten order from your doctor specifying the procedures to be performed and the associated diagnoses. You can make an appointment on-line to reserve a spot in the lab or you can arrive without an appointment. Making an appointment means you will experience little to no wait. Patients with appointments take preference over patients without appointments. Services include Pre-Procedural COVID-19 Testing, Routine Labwork such as Cholesterol, A1C, CBC panel, and more.

Made an appointment online for Monday 3/9/26 at 6 AM. There were Five people lined up outside when…read moreI arrived at 5:50AM. Computer log-in system in waiting room was not working until someone inside office could be bothered to re-boot the machine. Figured people who logged in ahead of me would go first, then had people who walked in while I was waiting were called. What?! Checking at window, they had no record of my reservation: "Well, you may have a text on your phone, but if you don't have a barcode, NO RESERVATION." What do the employees care, they're being paid for their time. I did not even get the courtesy of an apology, or clerk looking at Text from Labcorp with a reservation number. ?? Maybe fitting me in ?? Nope. Sit down & be quiet. ****BTW, it's now 8 AM, an hour since I left waiting room, and still no text saying your turn next.**** Go anywhere except their 3610 Silverside Road office. :(

Super nice people-and it didn't hurt very much. The online check-in is easy, the receptionist was…read morereally pleasant and the assistant was really quick.

Office Experience: filthy. No personnel at the front desk, you check in on a screen. If you have…read morequestions, you're out of luck. Care Quality: Phlebotomist (there is only one) was less than friendly, bordering on obnoxious. Sarcastic and dismissive, certainly not comforting. Other than the fact that the actual blood draw was completed without incident, the experience was not great.

Very rude , condescending .Could not understand immunoglobulins as written on prescription.Walked…read moreout Going to have labs done at hospital. As a medical doctor this is the worst lab I have ever been to. Will send all other patients elsewhere.This is the Silverside Ave location in Wilmington Delaware

Rude receptionist laughed in my face, crowded and behind schedule constantly, good luck getting…read moreanything done here. My appointment was over an hour ago and i doubt i'm getting seen at this point

i am super duper scared of needles, this was my first time getting blood work. the nice lady at the…read morecounter helped me find all the documents from my doctor that i needed and was super kind about me not really knowing my way around. when i was taken back due to a history of fainting i opted for the bed so i could lay while they took my blood, the other woman who did the blood work had the hands of an angel. she was super quick and i barely felt a prick, minimal soreness and bruising after the fact. i will absolutely be coming back in the future

I came in for a blood test to identify food sensitivities. The tech needed to draw 1 tube and…read moreperform a finger stick to get 6 drops of blood. The whole process took 20 min. She was competent, but very slow and deliberate. All registration forms needed to be filled out, as well She was all alone in the office and by the time she was finished with me, and checked me out, there were 5 people waiting to be helped. I think the whole process could be quicker, if another person were available to do the clerical part.

From the owner: Access to information is the first step to better understanding your health and staying safe…read more ARCpoint Labs provides a wide variety of testing services and wellness solutions to help people, companies, and communities make more informed decisions about their futures. With more than 10,000 clinical tests and wellness solutions, including DNA, drug and alcohol, and STD testing, DOT compliance services, and background checks, information is just an appointment away. After hours and on site testing available

I have been waiting over 30 minutes for an appointment I arrived EARLY for. People who arrived…read moreafter me have gone, yet I came on time, checked in, and was sent a text saying the were ready to draw my labs, yet I've been standing an ADDITIONAL 30 minutes. When I asked the ghetto front desk associate she just says, "we're running behind." This place doesn't deserve any of the stats it has gotten. Will NEVER USE THIS LABCORP AGAIN. Update: Front desk girl deleted numerous patients, saying it was a "misunderstanding," after having wait time NOW OVER AN HOUR. Says despite text saying patient about to be called, she calls and deletes patients even with check in.

Their fax machine is broken and somehow I have to find a way to print out the paperwork like this…read moreisn't an office. Quality of their employees was questionable because they're recommending emailing paperwork like that isn't compromising. Very much a "good luck with that but I'm not helping" type of attitude from Mr. Flamboyant and babe with the Harriet Tubman get up.

I can't speak for the technicians in the back, but the front desk personnel are rude.read more

I have always gone to this location despite other locations being closer. The staff are friendly…read moreand caring. Those who take my blood are about the best around. I hardly feel it. VERY skilled.

The limestone located looks and operates like a ghetto office. A woman at a desk in the next room…read morebehind a glass wall calls out names? I'm one of over a dozen hard of hearing old farts. When I finally go up and ask where I am on her list she says she's been calling me for a long time. If true, you need a better system to communicate to patients. If false, you need a better employee. Of course in the monopoly of lab services business there is little if any options, so I guess they can continue to be a dysfunctional hole. On the bright side, the Phlebotomist was delightful.

I drove all the way out here mainly because the Wilmington locations have not felt as good quality…read morethe last few yrs and always so busy. I went here in the afternoon without an appt and was the only patient at the time, greeted kindly, handled paperwork fast. Blood draw was really good, didn't feel it AT ALL. Some techs have bruised me and I hate getting labs done. I would definitely come back here if I had time for the drive.

I had imaging done at their Middletown location on October 9th; a CT. Scan and MRI. This was…read moreinconvenient as I live in Wilmington. I am due for back surgery on 12/24. As I have no faith in. the surgeon, I scheduled a second appointment which needs to be done ASAP. That ended up being tomorrow. I called DI to arrange to pick up discs. I asked to pick them up near me. No. You must go to original location. Discs are there. Takes 24-48 hours. The images are online- I can see them in the portal so this is BS. Okay, but the surgeon can only see me tomorrow so can I get them today. Will you expedite them. "No sir, we decline to do so" Hand to heart - can't make this up.

nice staff but HORRIBLE billing policy!! Even if you make installments the send you to Collections!…read moreGreedy freakin Owners!!!