I tend to pass out when I get blood drawn and the techs at other locations always seem super…read moreannoyed by this... but not here! Ronnie was super accommodating and was nice and quick.

The lab techs at this location are amazing. I have nothing bad to say about them, but the check in…read moreand scheduling process is horrible. After checking in, the machine told me I would be notified via text when my turn was up. After an hour I returned to the lab and was told "the texting doesn't always work" So I waited for another hour, while people with appointments were seen before me. Walk ins are sent to the end of the priority line, and they should just require appointments. I wasn't told that I should re-sign in after I missed my initial call because I was waiting on a text, which extended my wait time even further. This location only had one technician administering the lab work, and it's check in system needs to be updated.

Great facility and convenient to me, I live in trolley Square. I go to the Wilmington Hospital…read morelocation. And they accept my insurance.

From the owner: ChristianaCare offers outpatient laboratory services for a variety of your needs. You will need a…read morewritten order from your doctor specifying the procedures to be performed and the associated diagnoses. You can make an appointment on-line to reserve a spot in the lab or you can arrive without an appointment. Making an appointment means you will experience little to no wait. Patients with appointments take preference over patients without appointments. Services include Pre-Procedural COVID-19 Testing, Routine Labwork such as Cholesterol, A1C, CBC panel, and more.

Made an appointment online for Monday 3/9/26 at 6 AM. There were Five people lined up outside when…read moreI arrived at 5:50AM. Computer log-in system in waiting room was not working until someone inside office could be bothered to re-boot the machine. Figured people who logged in ahead of me would go first, then had people who walked in while I was waiting were called. What?! Checking at window, they had no record of my reservation: "Well, you may have a text on your phone, but if you don't have a barcode, NO RESERVATION." What do the employees care, they're being paid for their time. I did not even get the courtesy of an apology, or clerk looking at Text from Labcorp with a reservation number. ?? Maybe fitting me in ?? Nope. Sit down & be quiet. ****BTW, it's now 8 AM, an hour since I left waiting room, and still no text saying your turn next.**** Go anywhere except their 3610 Silverside Road office. :(

Everyone goes the distance to make sure all of your additional doctors are copied with lab results…read more Tks Mrs D snow- Wesley

I'm a fan of places with a frikkin' *process.* There's an order to things which gives everyone…read more(staff and customers) a sense of comfort and cluefulness. Quest Diagnostics doesn't disappoint. I am one of those lucky freaks who gets her arm sporked and drained every three months, and these folks do it with panache and a smile. No bruises, no pinches-- heck, I don't even need a cookie or a band-aid when I'm done. Online appointments mean you walk right in and are called within moments, the way G-d intended. [Edited to add: As of 2/1/2011, they no longer accept Blue Cross/Blue Shield. If you're a BC/BS customer, ya gotta go to Labcorp.]

I tried to explain what my insurance card is and tell the lady that will send the bill to th…read morecompany she kept being rude like I didn't know what is going on I won't be going back there

Rude receptionist laughed in my face, crowded and behind schedule constantly, good luck getting…read moreanything done here. My appointment was over an hour ago and i doubt i'm getting seen at this point

i am super duper scared of needles, this was my first time getting blood work. the nice lady at the…read morecounter helped me find all the documents from my doctor that i needed and was super kind about me not really knowing my way around. when i was taken back due to a history of fainting i opted for the bed so i could lay while they took my blood, the other woman who did the blood work had the hands of an angel. she was super quick and i barely felt a prick, minimal soreness and bruising after the fact. i will absolutely be coming back in the future

I came in for a blood test to identify food sensitivities. The tech needed to draw 1 tube and…read moreperform a finger stick to get 6 drops of blood. The whole process took 20 min. She was competent, but very slow and deliberate. All registration forms needed to be filled out, as well She was all alone in the office and by the time she was finished with me, and checked me out, there were 5 people waiting to be helped. I think the whole process could be quicker, if another person were available to do the clerical part.

From the owner: Access to information is the first step to better understanding your health and staying safe…read more ARCpoint Labs provides a wide variety of testing services and wellness solutions to help people, companies, and communities make more informed decisions about their futures. With more than 10,000 clinical tests and wellness solutions, including DNA, drug and alcohol, and STD testing, DOT compliance services, and background checks, information is just an appointment away. After hours and on site testing available

I have been waiting over 30 minutes for an appointment I arrived EARLY for. People who arrived…read moreafter me have gone, yet I came on time, checked in, and was sent a text saying the were ready to draw my labs, yet I've been standing an ADDITIONAL 30 minutes. When I asked the ghetto front desk associate she just says, "we're running behind." This place doesn't deserve any of the stats it has gotten. Will NEVER USE THIS LABCORP AGAIN. Update: Front desk girl deleted numerous patients, saying it was a "misunderstanding," after having wait time NOW OVER AN HOUR. Says despite text saying patient about to be called, she calls and deletes patients even with check in.

Their fax machine is broken and somehow I have to find a way to print out the paperwork like this…read moreisn't an office. Quality of their employees was questionable because they're recommending emailing paperwork like that isn't compromising. Very much a "good luck with that but I'm not helping" type of attitude from Mr. Flamboyant and babe with the Harriet Tubman get up.

I can't speak for the technicians in the back, but the front desk personnel are rude.read more

I have always gone to this location despite other locations being closer. The staff are friendly…read moreand caring. Those who take my blood are about the best around. I hardly feel it. VERY skilled.

The limestone located looks and operates like a ghetto office. A woman at a desk in the next room…read morebehind a glass wall calls out names? I'm one of over a dozen hard of hearing old farts. When I finally go up and ask where I am on her list she says she's been calling me for a long time. If true, you need a better system to communicate to patients. If false, you need a better employee. Of course in the monopoly of lab services business there is little if any options, so I guess they can continue to be a dysfunctional hole. On the bright side, the Phlebotomist was delightful.

I drove all the way out here mainly because the Wilmington locations have not felt as good quality…read morethe last few yrs and always so busy. I went here in the afternoon without an appt and was the only patient at the time, greeted kindly, handled paperwork fast. Blood draw was really good, didn't feel it AT ALL. Some techs have bruised me and I hate getting labs done. I would definitely come back here if I had time for the drive.

Easy to get to - place seems like it is being renovated or something or moving. Standard results/…read moremachines you'd get anywhere else pretty much. Front desk was nice, chose a good time literally no one was there so wait was very quick compared to the 202 location. Got results and pics super fast in portal. Love the convenience of scheduling online which I recommend to everyone.. make your life easier without having to call.

My experience could not have been worse. I went over every detail during the initial phone…read moreinterview due to an implant in my chest. Gave them every detail. They asked me to send info on the device which I did immediately when off the phone. Soonest appointment was two weeks out. So here I am sitting in pain for two weeks, it's Friday evening with appointment on Monday. Just received a call, after two weeks time has passed saying they can't do the MRI. I will NEVER use Delaware Imaging again. I'd do zero stars if it would let me.