I am so happy that I found this location! It is less than 3 miles from my home and I was in and out…read morewithin 10min. If you weren't aware this LabCorp is located in MedStar office and it is by appointment only. You check in at the kiosk in the lobby and the staff will let you in after confirming your appointment. If you don't have an appointment you will not be let in. I love it, it limits the crowds and in my opinion you don't spend as much time waiting. This will be my new go to spot.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

Get through the rude dismissive front office staff, it's a breeze. Ms. Nadine NEVER once looked up…read morefrom her phone while my son and I asked her for instructions. She repeatedly referred us back to the site and kiosk with the most disregard. Not listening to my issue with the site, continuously cut me off and told me to go back on the site. Only after I asked for her name, did she make an attempt to answer. Mind you there were zero other patients to serve in the waiting room. Just my son. As a Practice Manager, I would never hire let alone have a person with such lack of empathy and customer service sit at the front and be the first impression of my business. No one wants to be in urgent care on a Sunday. Have some compassion and at least act like you give a care when patients are standing directly in front of you. I had to ask multiple times what she said since she was talking in her chest. Never looked up. Her phone was more important than taking 2 mins to guide a patient entering your establishment. This place needs to be mindful of who they hire! A co worker came in (Monique). Nadine looked at us and whispered something to her. At that moment, Monique attempted to explain the site and process. I'm guessing she was to assist with customer service recovery. Poor customer service. Disgusted with this interaction. In the back, prompt care and out the door. Fix the front staff immediately if you care to stay in business.

We came for Wife to be seen. Receptionist stated that my wife owed $200.00 on an outstanding bill…read more This bill we never received or informed. We were speaking to the Billing department person, who was working remotely. I said F@ck it and pay with the FSA card. Then I thought about it, I said to them. Before you demand $ for Payment, have itemized bill. After I did all that. The Receptionist couldn't even take a Co Pay or Payment. ‍ Never coming here again.

I came in around 7:25 PM, just before their 8 PM closing time, fully expecting to be rushed…read morethrough. Instead, this turned out to be one of the most efficient, friendly, customer-centered urgent cares I've ever been to. From check-in to seeing the doctor to getting my prescription filled and checking out, the entire visit took less than 30 minutes -- and every step of it was handled with a smile. I never once felt rushed, even though they were close to closing. I had also called ahead beforehand, and the receptionist was courteous and made sure I knew exactly what to bring and expect, so there were zero surprises when I arrived. The facility itself was spotless and smelled great too. Every staff member I interacted with was professional and genuinely pleasant. This is now my go-to urgent care, and I'd recommend it to anyone in the area.

I went to this Urgent Care 3-19-26 at 7:08pmthey close @ 8:00pm!! exactly. The set up is very nice…read moreinside TVs , comfortable seating and space. Its layout is like a Maze ! but it's pretty cool and in the back straight ahead it's almost like a factory lab which is awesome!. There no layout like it!!.. I Received Excellent Thorough to the Max care despite the time and its closing!!...The Receptionist Brookelyn make sure to pronounce that E ! lol was helpful, welcoming and so nice esp guiding me where I needed to go but same time letting me find my way with my cane and broke down how things work as it was my 1st time since they've been open a year and a few months!!...Nirse James was cool ! He did EkG/Xrays so smooth and bedside manner was nice to have wasn't stuck up , conversation here and there a lil laughter .Dr Keena Dillard!! Was a true Gem!! she was patient, she was kind and very knowledgeable , she broke things down so I could comprehend, she answered ANY thoughts asked what were my thoughts! , like the care she gave can't amount to any added words just remarkable in her personality and Profession!.. Megan!! Was so nice and understanding she gave me all the Steroids!! Ughhh hate them!! ;(... crazy I went in there for One thing! (Thankfully it all was normal No stroke signs just muscle pains)! Whew!!..Megan was nice , helpful she brought the old skool breathing machine!(didn't think my asthma was even flaring!!) , she came to check on me , the EKG nurse was alright!..Overall I'd definitely make this My Urgent Care and it's better towards the after 5 because they get VERY swamped!! The guy from check in was telling Us! From opening to like 4/5pm. This one does walk-ins and has X-rays!!...

Everything went as planned I was in and out. The environment was calm with soft music. They offer…read moresnacks in the waiting room with comfortable seats. No loud noises or distractions and the staff is friendly and wonderful

It was a smooth quick and easy process. No long wait office very clean and professional…read moreenvironment. I did a walk in.

Quick and professional services Go annually for my scans…read more No issues and close to home

The owner is a scammer !!!!!!! Claims to have training classes and reschedules without notice weeks…read moreout and gets mad when you ask questions called me a coward and blocked me because I asked why I wasn't notified also tried to belittle me and told me " I need to stop chasing dot training and get a job " lol lady don't even know me or what I do for a living don't know who people work for the police or who's BEEN in the medical field IN REAL LIFE she's DEFINITELY getting sued I screen recorded everything even down to her Facebook pages and website you can block me but you can't block these reviews or what other people about to come out about how you scammed them !!!!! YOU WILL GO TO JAIL FOR PLAYING WITH ME LITTLE $99 I DONT play about my money !

I just got done having my blood drawn by Diamond and it was a positive experience. She was…read morepleasant and professional and good at her job. I hardly felt the prick. The waiting time was virtually zero. I came in, checked in and went immediately back. Thanks for a good experience Diamond!

WAYNE J There's a…read morebackstory to all that I wanted to express and share about my positive experience at this office. Somehow I did something wrong and lost it all prior to posting!! Darn it!! Whatever, the receptionist saved the day as well as the tech who drew my blood and my urine specimen! Her name is Sarah, "Sarah Smiles")! She was exemplary and took care of business! Now, Wayne J. is smiling

This was my first time at Labcorp. I usually use Quest but this lab order was for my dad whose…read morephysician uses Labcorp. The office is seriously dated. The waiting room is tiny and feels super old-fashioned. The bays inside where you get the actual bloodwork are just three areas of one room partitioned by two curtains. It's pretty cramped. In this day and age, it's weird to get your blood drawn in such run-down conditions. Still, I won't dock any stars because the most important thing is quality of care -- and for whatever deficiencies the premises may have (and there are a LOT, including what I have already described, but also a very wheelchair-unfriendly entrance), at least the quality of care is superb. I was honestly having a lot of trouble wheeling my dad inside. Not only did one of the other patients in the waiting room get up to help, but two staffers came out as well. Everyone was so kind. The tiny waiting room was packed. I'm shocked that me and our professional caregiver were able to find seats together along with a space to park my dad in his wheelchair. Check-in was a breeze. The two kiosks at the front of the waiting room may be the only objects identifying that we are in the year 2025! LOL! After using the kiosk, you wait until your name is called to the front desk. Make sure you have your lab order ready to hand to them because that's pretty much all they need to finish your check-in. (A thorough lab order will have all your contact info, DOB, as well as all your insurance info.) The phlebotomist was young but very kind. My dad is 73 so finding a vein took a while. The phlebotomist was very patient. When she needed help, she didn't hesitate to ask one of her colleagues, who appeared to be in a supervisory role. I didn't get their names. But I'll always remember their kindness. Although lab work and blood draws like this are fairly simple and quick procedures, I appreciate the wonderful bedside manner of everyone involved from start to finish, from check-in to the moment when we apply pressure to the cotton ball at the injection site. A consistent bedside manner across all aspects of healthcare is important and everyone deserves it, but I must say that it is especially important for elderly patients like my dad who can become easily agitated. My dad was super chill the entire time and a large part of that is because of the calm, professional staff. But yeah, the premises are kinda ick. Sanitary and clean, yes. But quite drab and dreary. Lol.

This location was one of two in the area that indicated it was open for testing on July 4th. I…read morethought it was strange, but so did all the other people who showed up at 8:30 am with appointments. Everybody deserves a day off. Perhaps the manager or Labcorp Global decided to close it all down at the last minute. Then send an automated email to everyone that you've decided to close the location and update Google. Better yet, don't allow anyone to sign up in the first place. I'll be using Quest from now on. My last experience I used Quest and the waiting room was not overfilled with people waiting for testing and they were adequately staffed. I guess Labcorp doesn't care about the customer experience as long as they get paid. I'll have to let my doctors know to send lab requests to Quest, not Labcorp.