What happened to me today at this lab is unbelievable, to say the least. I'd definitely do anything I can to take this lab to court for medical malpractice since I'm still hurting. The old woman (lab tech + customer service) who looks like a Hispanic What happened to me today at this lab is unbelievable, to say the least. I'd definitely do anything I can to take this lab to court for medical malpractice since I'm still hurting. The old woman (lab tech + customer service who looks like a Hispanic or Eastern European decent with an accent) literally inserted the needle in the wrong place, PURPOSELY to hurt me. When I complained about the excruciating pain, she adjusted it and inserted it properly into my vein. She said that it's not her day, nor is it mine. I asked her what happened. To my surprise, she said that it's not my day since she's hurting me. And it's not her day because they are understaffed--only 2 of them are there instead of the standard 4 staff. She was extremely malicious and rude at the counter when I checked in, and she meant to be vindictive during the blood draw since I asked why only this lab couldn't accept my doctor's referral. I'm still hurting after 7 hours. Although I was not fighting with her in any way, the issue started with her when she refused to accept my doctor's referral. I've been doing blood tests every other day for fertility purposes, and I've been going to different lab corp facilities throughout Queens, Brooklyn, and Manhattan based on the proximity to my radiology appointments. Today was my second day at this location. She was the only agent to have an issue with my doctor's or clinic's referral each time I was here. All other labcorp locations and my radiologists had no issues accepting this referral. The first time I was here last week, she refused to accept it, but because the Asian tech was there and accepted it, she couldn't refuse it any longer. She was super rude and asked me to write my name and DOB on the physical copy. I did it, and it went well. Today, I came again, and very politely and in a friendly way, I told her that I was here last week and she helped me then (I was just trying to be diplomatic and nice). She was alone this time. She was so unwilling to accept it. She asked me to write my doctor's name and his special code number (I forgot what abbreviation she mentioned). I said, Sure, and wrote that. I casually said, Well, last time you wanted my name and DOB. She said yes, write that too, but she was still angry, rude, and very uncooperative. She threatened not to give me the service if the doctor's name didn't come up in the system. I said, OK, try your best, but FYI, I've been going to every labcorp location, and no one ever asked me for this information. It's only here that I'm asked this. My referral was accepted. Anyway, she told me to go to room #3, inside. I still tried to be friendly, and I asked if the computer couldn't bring the information, and had I known this was the problem, I'd have come with a different or customized referral. She continued to say that this paper was unacceptable, etc. While angry, she inserted the syringe in a painful place, and I almost screamed. When I told her that it's too painful, she correctly put the needle in my vein and said it's neither her best day nor mine. I asked what made her day bad. She said there were supposed to be four staff, but there are only two of them. She even used a paper plaster on my arm instead of the proper band-aid plaster. I still can't believe I had to literally deal with a crazy old woman posing as a health professional. I'm not sure if she was being racist or just doesn't like to see/provide service to beautiful younger women. But this is my horror story, and I advise everyone, especially women, to avoid this practice at any cost. Please protect yourself at any cost. read more