The nurses here do a good jub and they are very nice with the patients up on arrival and during the…read moreprocess. The new online reservation and check in works very well. Quick check in and I had the test done on time. The results came fast online via their web site and also through the doctor. Easy to access with ample parking near the shady grove hospital. They are at the end of the corridor.

THEY are terribly understaffed. I have been sitting here for an hour and am still number 8. There…read moreare 19 people sitting in here. It is a HUGE Petri dish!

Don't go there only 1 person is manager Know how to do blood test... look down my mom hand after…read morethey try 3 to 4 time to her hand so I'm not recommended to go that place is

This location is a constant rotation of what appear to be new hires. We had two staff members in…read morethe room--one spent more than 20 minutes trying to navigate the computer and kept getting error messages. I ultimately pointed out the issues?! The other stood around for a long time, occasionally inspecting my son's arms. When it was finally time to do the draw, she appeared very apprehensive even though he was calmly watching his tablet. She completely missed the vein and tried to adjust (unsuccessfully) until he looked up suddenly due to the pain. There was zero blood when she removed the needle. The other staff member then announced she would try but my son said no. She then started promising him things I would give him if she made an attempt: ice cream, cake, a new toy, a new game...?! We repeatedly declined and she continued to push. Then I asked for the swabs needed for a home saliva test collection and it took another 15 mins plus the site supervisor so figure out what I was talking about and then find the swabs. Unprofessional behavior + ineptitude = needle trauma-inducing waste of time.

I've been there twice. Very easy to make appointments online. Good reminders via text messaging…read more Website presents results nicely. Parking is free and plentiful. Both times, the phlebotomists were very good. No pain, didn't mind my questions, and were cheerful. For multiple blood draws and urine sample, I was out in less than 15 minutes. Hit or miss on the wait time. Last year, I waited a long time. This year (2025), there was no wait. They've managed to automate almost everything - which is good and bad. They don't even have a receptionist to call you in to the lab. The phlebotomists themselves came in to the waiting room and call your name - which is nice. But I don't like that the front desk doesn't even have a receptionist. Shockingly, they don't have wifi so I skipped the mobile-phone check-in and used their check-in machine which worked well and even understood that I had a secondary insurer. On the downside, once in the lab, the phlebotomist asked me to sign more forms. I hate last minute forms that I'm under pressure to sign quickly. Why couldn't I do this when I made the appointment? The most annoying form was for a credit card just in case insurance didn't pay. I found that disconcerting. But then she said it wasn't required. (So why bother?) Perhaps I'm being overly picky so I'll generously give 4 stars.

Easy to find, plenty of parking, great staff and efficient!…read more I made an appointment online and was able to check-in on my phone without having to go to the desk or use the kiosk. The staff are pretty efficient in that I was probably in and out in about 20 minutes. My particular phlebotomist was friendly and gentle.

My brother recommended Dr Jagr for my first colonoscopy couple years ago. He's a pretty good…read moredoctor and takes the time to get to know you and any of your issues. I've now been a patient for over five years with Dr. Jagr. Had two colonoscopies and an endoscopy with him. Their facilities are so nice and the nurses and staff are top notch. Like their location off Shady Grove Road Don't delay a colonoscopy when you hit 45-50 age range. The prep work sucks but it can save your life!

This review is for CRNP Kelly Mercado (January 2026)…read more I consider myself very fortunate to be under Kelly's care for five years now. She is extraordinarily smart, knowledgeable in medical matters, and a great communicator who combines high-quality medical care with personal touches. She is always reassuring and easy to talk to, and she has never let me down by responding to my emails quickly and providing a listening board every time my digestive issues flareup. In the five years I have known her, she is consistently prompt, professional, and efficient in managing my digestive prescriptions and in addressing any of my medical concerns. Kelly never lets me down when I need her assistance. I see multiple doctors for various health reasons, and none of them are as supporting as Kelly has been to me. I am so thankful to have her as my primary gastroenterologist because I know I can always count on her every time. I highly recommend Kelly and Capital Digestive Care for your digestive health.

( was referred to Bill by a good friend, and he has never disappointed. As a registered nurse, I'm…read morea harsh critic, and I can personally attest to Bill's in-home phlebotomy skills and expertise. He is punctual, kind, communicative, and efficient. Over the years, he has drawn complex, highly specialized labs for me, and each time I've had full confidence that it was drawn accurately. The lab results have validated that each time. Finally, I have such peace of mind knowing that Bill will ship my labs each time, ensuring proper temperature control, adequate documentation, and protective equipment in place.I

Bill was my go-to in-home phlebotomist for over a year. When you are able to reach him, he is…read moreexcellent -- skilled, gentle, friendly, good aseptic technique, and professional during the blood draw. He wears an N95 mask, and the overall experience has always been smooth. He was also very understanding about the fact that my health conditions can flare unpredictably, which meant I occasionally needed to reschedule at the last minute. He was usually quick to respond to texts or emails about scheduling. My last blood draw with Bill was in September 2025. Labcorp said that frozen plasma samples for two tests in the large order were missing, so I emailed and then texted Bill to see if he could confirm drop-off or whether they just needed to be redrawn. I honestly assumed it was a Labcorp error. After two weeks, he let me know he was out of the country for a few months without reliable cell coverage. I gave him grace because I know he is in high demand and the circumstances were extenuating. I had the blood redrawn by another phlebotomist and planned to continue booking with Bill once he returned. Since then, I have tried to book new blood draws via text, phone, or email, but Bill has not responded. Google reviews indicate that he has completed recent appointments and responded quickly to schedule, so it doesn't seem like he's still out of the country. For homebound patients like myself who rely on mobile phlebotomy for care, this lack of predictability can be challenging. It would be really helpful to have clearer communication about his availability -- for example, an out-of-office email auto-reply, an updated voicemail greeting, or a note on his website indicating whether he is currently accepting appointments and the best way to reach him. Overall, Bill provides 5-star high-quality care when reachable---- the only limitation has been the difficulty reaching him and uncertainty about availability. I've been trying to book with him again and would really like to continue working with him if he sees this! I hope he is able to reconnect.

This is the worst experience in 30+ years of getting blood tests for my health issues. My insurance…read morecovers routine lab tests at 100%. I haven't paid for a lab since I got my insurance. This site handed me a estimated bill to put a hold on my CC. I asked why as my insurance covers it. They said they aren't charging me just putting a hold in case my insurance denies the claim. I said no. They insisted it had to be done. A kind person in the waiting area intervened and showed Labcorp's own policy stating that its not required. They then changed to I must sign this waiver that had an estimate but stated I would pay any charges not covered. The wording does not limit them to the estimated charges. I asked them to get prior authorization from my insurance and they said that was my responsibility. I asked if I could get an exact bill for the services prior to receiving them. They just kept saying estimated costs and avoiding committing to a price. Is it not reasonable that I get a price prior to deciding if i want services? I called LabCorp corporate help line and was told the same and that it was the policy. They also said they don't work with the insurance companies to determine the costs prior to services. I then asked for the policy to be sent to be in writing and was told they don't have it. After, I pressed they said they have it but not for giving it out. I raised my voice a bit saying I'm entitled to know what I must pay prior to getting the services. The rep hung up on me.

I haven't been to Labcorp in a long time...and the Labcorp facility has not changed much in the…read morepast decade. The waiting room really needs a refresh. The furniture is worn out. The one new addition is this check in machine that asks to scan your identification and insurance cards. You type in all of your personal information and take a seat. I will say that was a great deal of effort and then, when you are called up to the window, you have to give your identification and insurance cards again to the people at the front desk. And, go over all the information, so the machine seems like a waste of time. The people at the front desk were very nice and helpful. They were a ray of sunshine in the office procedures. Both of my stars go to them. I was called in after about a 20 minute wait. The phlebotomist, while trying to be pleasant, while he was doing the blood draw, kept moving the needle. I have had many blood tests in my life and I have never had anyone try to keep moving the needle once it was placed in your arm. It was extremely painful. For that reason, I will not return to this location. If I ever have to return there, I would request another phlebotomist. The quality of care is sub par and I hope that they make some much needed improvements.

The front desk staff was welcoming and friendly when I arrived. Rajko the staff member who cared…read morefor me the first night was gentle, patient, and explained things well. He had a sweet accent when he spoke that made me think he might be Russian or Eastern European. The last part was the thing in the nose. That was so uncomfortable. And he hooked it up as gently as possible. Bill, the morning guy who took over was friendly and even patiently listened while I told stories and recounted my dreams, some of which were quite wild. Getting attacked by human size pink flamingos. Lauren was cute when I met her in the lunchroom. She had a black hat with kitty ears. We had a friendly conversation. Later in the day, when I left, she saw (and thought) that I had forgot my laptop and she was going to run after me and try to catch me. The next day when I called back to get information about how my bill had been calculated, I got Lauren again. She is so friendly and sweet. It was a joy to talk to her. And she explained very patiently and very well how the cost of the sleep study had been calculated based on my insurance. I recommend American sleep. They made me feel comfortable and kept me informed while the necessary data was collected for my doctor.

They have the worst Front desk Customer service they messed up my appointment and I was waiting for…read morethis appointment more than a month and now they reschedule me for the next month actually more in a month and I will send you a copy what they text me . This is an automated message from American Sleep Medicine. A reminder for your in office consultation March 17th at 11am with Dr. Miller at Please bring a valid ID and insurance card and arrive 10 minutes before to fill out paperwork If you have any questions please give our office a call. We are open Mon-Fri 9am-5pm (240)-912-7771 15215 Shady Grove Road Suite 301, Rockville 20850

I always choose to go to this Labcorp location because I feel that it runs the smoothest. I had a…read moresituation with the doctor's order and Famita, the manager, helped me work through it. Great job.

Incredibly long wait times. Huge amount of people waiting in the waiting area. I had an appointment…read morefor 8:45am, but wasn't seen until close to 9:30am. The lab technician was very nice though.

Great experience. I specifically chose NYS based on the high Google reviews, and they didn't…read moredisappoint. Damariz both checked me in and administered my test. She was friendly, professional, patient and explained everything clearly. While small, the clinic was clean and offered free water bottles as a thoughtful touch for those who might have "shy bladder." If this is your first time visiting (like me), my one suggestion is allowing some extra time since the clinic is located in plaza of similar-looking office buildings. I would happily choose this clinic again.

From the owner: Affordable! Reliable! Confidentiality! Great Customer Service!read more

8.22.25 The two…read moreRockville offices formerly located at 15825 Shady Grove Rd and 9715 Medical Center Drive merged to this location. This building is so much nicer. The waiting room itself is spacious and more welcoming. The furniture and decor look newer and modern compared to the old locations which were outdated. There are four self-serve kiosks to check in. The former location on Shady Grove Rd only had two. Staff are friendly and the physician I saw today was only a few minutes late. Love the new location which is conveniently located right across from my office.

When I was unable to make an appointment with my primary doctor, he suggested that I see any other…read morephysician in the practice. I was able to make an appointment with Dr. Nguyen...big mistake. The first thing he asked me was "why are you bothering me? I explained what was going and suggested that he review my correspondence with the primary doc and perhaps actually look at my files. He wasn't interested and insisted that I see the Sports Doc even though the issue was clearly not musculoskeletal. He was rude, demeaning and not a credit to the practice.