This is one as the best places I've received medical care. The process from check in to seeing…read moresomeone to getting treated to receiving follow up care is professional, streamlined, and efficient. The administrative and medical staff are friendly and helpful. When I waited longer than usual at a visit, I received an emailed apology! I was particularly impressed with the degree of care I received from the physician assistants. I saw Ms. Vardanyan, who correctly identified a mysterious health issue I was struggling with...the diagnosis was nothing I thought it would be and I was quickly prescribed the correct doseage of medication. My various symptoms cleared up and the quality of my life has improved so much since then. It wasn't a complicated health issue but it was nothing I would have thought of and Ms. Vardanyan was able to pinpoint the cause...for which I'm grateful! Patient First will require you have a credit card on file to pay for extra charges related to visits and such, so that is one thing to keep in mind. But I think this clinic is one of the best and well worth the hassle.

They opened right on time and the check in kiosks are easy to use…read more I felt respected from reception to triage to consult with the physician. The space is clean and spacious. The staff is courteous. The care is professional. Highly recommend.

Highly, highly, highly recommend! Best urgent care experience ever! This place does so many…read morethings right, including: (1) the ease of making a same-day online appointment; (2) a convenient location with adequate parking; (3) a modern and clean facility with a friendly receptionist, a water bottle filling station, and complementary tissues / masks / water / snacks; and (4) competent medical staff and doctors who really do seem like they enjoy their job. They really seem to go above and beyond at this place. For example, after the medical assistant took my vitals and exited the room, I started coughing / hacking uncontrollably. She heard me and came back in and proactively offered me one of their free bottled waters, which I very much appreciated. Also, when the PA/doctor later came in and I told her my symptoms and how I had tried to self-treat with some old Rx meds I had on hand (on the recommendation of my mom, who is also a nurse), she actually commended me for doing that, re-upped my Rx, and told me to keep going. Although it was no fun to be sick right before the December holidays, this place made treating that sickness less stressful than the typical urgent care. I give this place 5 stars -- maybe even 6!

I had a great experience here. I scheduled an appointment the night before and it was pretty…read moreeffortless to set up and complete the intake forms online. On the morning of the appointment, the front desk staff was friendly and efficient. The wait to be seen was reasonable, and wasn't very long at all. Both the nurse as well as the doctor were fantastic. The doctor didn't rush, and instead took an appropriate amount of time to discuss and perform an exam. I'd definitely visit this practice again. It was such a better experience than other urgent care providers I've had to use in the area. Everything was clean and appeared well maintained.

I am a klutz and had a bad encounter with a chair. My foot turned a brilliant shade of blue and I…read morecouldn't walk on it. So, I called Physician's Now Urgent Care. Thank you, Sarah for being such an angel. She helped me fill in the pertinent forms and take pictures of my id and insurance cards. Then, she took my medical background and I waited for an X-Ray. She was a saint. My provider, Dr. Tanya examined my foot. She was really fabulous and told me to wait until they could get it x-rayed. They X-rayed my foot and I broke it. : ( I now have a boot and a cane. Oh, not the look I was hoping for. I have to follow up with an orthopedic doctor. But, Dr. Tanya and Sarah were the best! Thank you, urgent care for making my visit a little easier and more comfortable.

SOOO, I fractured my knee cap and my surgeon requested I obtain my X-rays there. NO problem, until…read moreI got there and had to fill "a few pages out," in pain.... whatever! BUT, THE CLINCHER WAS: the radiologist who took a few pictures and told me to get off the table and WAIT in another room to make sure the images were "ok". Wow, such stupidity and I told him " NOT MOVING!" Too much pain and knowing that I had a severe fracture ( just knew it). Not being disrespectful or difficult, HE ( the radiologist) already SAW THE PICTURES/XRAYS, and asking me to move! WOW! Ended up with 12 screws and a plate in my knee cap! For a Radiologist and MAYBE A PHYSICIAN to see these X-ray, I got a severe problem here as to how EVERYTHING was handled, being a recent retired surgical nurse!

I would only come here if you really need to. I paid a visit because I was under going a lot of…read moreemotional grief due to the recent deaths of 3 family members around the same time. I then started spiking a fever so I needed a potential note from a provider asking me to miss a few days of work as I was concerned I may have also picked up some type of flu/covid. The wait time was short, staff were polite but I'm so disappointed with how they pushed for a PCR test when it wasn't covered. I specifically spoke with Dr. Lee and she informed me that most insurances will cover the cost. I ended up getting slapped with 2 bills $180+ for the visit and $380+ from labcorp. This is absolutely dishonest. I work in healthcare, specifically a hospital and I've seen how insurance works. I didn't mind paying the $180 but charged from labcorp like this and saying most insurances cover? I have very good insurance working at a hospital, so this is unreasonable. Similar to the previous reviewer before me, I would have rather gone to my hospital ER and paid way less.

A recent experience here leaves me concerned about the deteriorating quality of this urgent care…read morefacility: 1) I had an 11:40am appt, and wasn't seen by the doctor until 1:08pm, despite there being no other patients in the waiting room when I arrived. 2) The bathroom where I collected my urine sample had no soap or hand sanitizer to clean my hands, and no paper towels or option to dry my hands. 3) When I left after my appointment at this urgent care office, the front desk lady seemed to be passed out at her computer, with her head and arms splayed out on her desk. 4) The doctor at this facility misdiagnosed me with a yeast infection. I tried using the treatments she prescribed, and was writhing in pain days after while my condition worsened. A few days later, I saw a doctor at an AllCare facility, who right away diagnosed me with shingles. I'm now using this new treatment plan, and so far the pain and symptoms are slowly improving.

I regret terribly changing my review from one star to two. My primary is leaving his practice for a…read moreconcierge practice. Aetna called multiple providers. They called these guys and I had to buy a membership. If that is not the case, why are the salespeople communicating that to Aetna. Why do I have to buy a membership if they're in network? This is an attempt to gouge patients. This is what the ACA did. Doctors no longer own their own practices. Now Amazon owns a healthcare practice. They should not be in network if they're going to try and charge a membership fee.

Great experience. Everyone here was super nice and I loved the no-wait time. There were also…read moremultiple bathrooms that were for one person at a time (which is great if you need privacy), and the bathrooms were fully stocked with any miscellaneous needs (e.g., if you need tissues). I came here for an ear evaluation and while the examination was smidge too quick, all my questions were answered.

I really liked how it's easy to get an appointment here. The front desk staff is very nice and…read morefriendly. However, during my last appointment I was charged an extra $200 for a "diagnostic" code during a routine physical when I mentioned another small health related issue. I'm aware this is a common practice among many medical providers and I'd be less annoyed had I received any actual medical advice about what I mentioned, which in this case I did not. I won't be returning here or to the doctor I saw.

Very professional staff before, during, and after surgery. I was out at ease every step of the way.read more

Love this place. In the perfect location that I can walk to and the customer service is…read moreexcellent. Always here for my medical needs and wait time is not long. I have been coming here since I moved out here . Why is this place closed? I really hope he reopens.

Wasn't open on Sunday as listed on the door. I drove there very sick and on the door it's listed as…read morebeing open on Sunday but nobody was there and it was locked.

Great doctors. Practice is well organized. Website is very very helpful. Been going there over 15…read moreyears. Practice has multiple specialties.

I think very highly of this practice. My doctor Dr. Happel is fantastic. He takes the time to…read moreexplain to me what's going on. He doesn't mind me having him dictate that into my phone so I have accurate records. He also gives me instructions. I was having trouble with the team that was supposed to come by and clean my wound. The nurse practitioners at this practice will clean my wound on the walking basis at their acute clinic. I think very highly of his team. Z, one of the admin of that Happel is very good. Nor Gleason and a few of the nurse practitioners are commendable. If you were looking for a good practice, this is it. They also have an awesome honor vending machine in the basement.

If I have an 11 AM appointment, and I arrive at 10:40 and then I am not seen until 10:38, imagine…read moreif you were a toddler, how you would react? We needed to get x-rays, the fact that it took an hour plus to get his x-rays, and the fact that the bedside manner of everyone except for the attending physician was pretty inhospitable, was aggravating, especially the woman at the front desk, who was the true definition of unwelcoming. The aggravation that I feel right now is that I basically would not recommend; if you were in a dire pinch maybe, but the sheerfact that it's the only x-ray option for children is ridiculous. Please do better!

Just left this urgent care I work at Medstar health urgent care myself to take my daughter who…read morecould possibly have pneumonia. She is six months old and I was turned away by the front desk. I have never heard of being turned away from an urgent care.!!!!! This facility is not closed. The time on here says 11 PM. I am furious, and I cannot believe that this would happen

We had to take our sick daughter suddenly on the weekend and could not be happier or more thankful…read morefor our experience. #1 obviously when you are at an urgent care you are already stressed out for health reasons. The staff's positive spirit and accommodating nature immediately lessens the overall stress of the patient & family. #2 If you arrive early, they try their hardest to work you in ASAP #3 If you schedule appointment, do all the paperwork on your phone or laptop ahead of time, it will expedite the process. Shoutout to Vanessa, Latanda, Paris, Sheila, and Dr. Caffrey for a very professional operation.

The doctor didn't introduce herself, that's so unprofessional. She only showed her face when I was…read moreconsidering leaving because they told me after I paid there wasn't an x ray tech. These people are pieces og sh*t. Also the doctor wears checkered black and white vans to work. It's woke clearly. Not a good place becuse they aren't professionals we can trust. In the picture I attached the splint the were going to give me. It's $7.99 at Walmart ... I felt so disrupted and I left and went another place that actually gave me a splint. I almost let this location worsen my injury. They don't care about you. Don't ever go