I had a great experience here. I had an MRI of the brain…read morelasting just under 40 minutes with IV contrast. This facility is the only one in Sutter in our area that has an ultrasound and nurse on staff for visualizing veins for the IV insertion. I asked! As soon as I was dressed in the hospital gown, Carly was the nurse who ably, quickly, and painlessly put in the IV line in a couple minutes. She had a competent and kind nature. I was very grateful as my MRI in February required 9 tries with lots of pokes and 45 minutes for a successful IV placement-all this happened while I was in the head cage midway through the MRI and I had to remain still. A bit of trauma remains from that experience. Jim was the MRI technician and he was no-nonsense, reassuring, professional, and all around excellent. The 3T MRI machine at this location was super comfortable and the head cage which keeps your head still was ample in size compared to others I've been in. The comfort factor of the machine was excellent. They had a film playing nature scenes and a radio station selection which helped to distract me. The MRI experience was 5/5 Signage to the imagining center was so poor we had to drive in a circle to find the suite which added unnecessary stress for a time sensitive check in. We followed the arrows but were led astray. Imaging is at the very front- and there are two separate imaging suites to top it off. There are three different medical entities in three very large multi suite adjacent buildings- Kaiser, Sutter, and UC Davis. It was also confusing to leave the imaging center to the lobby after getting dressed...again, better signs would help a lot. You are a bit confused after some of these tests.

At the time of this review, walk in patients are not allowed until 8 am (the facility opens at 4:45…read moream). I arrived ten minutes before 8, was checked in, and told I had an hour wait. I was finally seen at 9:30 (all those Urgent Care patients again....) So the key is to show up very early (on a weekday, btw) and bring a good book. The poor technician was rushing around like crazy. Ghastly.

I needed to take my daughter to an Urgent Care for possible stitches. I remembered seeing a new…read moreSutter Urgent Care next to Studio Movie Grill the weekend before when we went to see K Pop Demon Hunters. I logged into the Sutter App and informed them we were coming. There is a ton of parking and it super easy to find. We walked in and it was empty. The girl at the desk was super nice and checking in was quick! We only waited a few minutes before being called back. Everything is new and clean! The rooms are rather big. The assistant and Dr. were nice and listened. The Dr even called in the other Dr for a second opinion before we decided on stitches. We were brought into another room to have get the stitches. Huge shout out to the nurse/assistant for making my daughter feel less anxious. My daughter did great! Overall 10/10 experience!

I just had the most horrible experience where I was treated poorly by a doctor. I had to get TB…read moretested to volunteer at my kids school and I went in on Tuesday at 7:25pm and waited to be seen when they close at 8pm. I was called back at 7:50 and tested and my paper written on at 7:53pm and told I had to go back after that time on Thursday or anytime Friday (very limited time window you can get a TB test checked within). I unfortunately could not go Friday as I had a jam packed schedule that day so I go Thursday at 7:57 and the doctor decided to be extremely rude and talk down to me about it. He comes out and takes my paper and says "so you came in last minute on Tuesday and again today" because it shows the test was done at 7:53, then he says and of course you didn't even fill out the paper. I told him no I didn't because section b of the paper is only for those with history of positive TB symptoms and he caught himself and said sorry but really like what the heck dude was staying 5 minutes past closing going to kill you that you had to make me feel like the biggest piece of scum for having no choice but to come in the window period written on my paper. I didn't want to argue with him but I don't care who you are, nobody deserves to be talked down to. Extremely rude and unprofessional.

This is the "best" walk-in clinic, hands down. I went in with an ear problem and the PA and Doctor…read morewere "outstanding". Very friendly, and took wonderful care of me. I would not "hesitate" to return! Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Booked an appointment for same day care, no wait time once we checked in, the provider was…read moreseriously one of the nicest humans ever, and we were out with meds within a short period of time! Definitely we will be if we have a need

The evening staff at Lincoln Urgent Care in Roseville tended to my…read more 95-year-old mother with kindness, professionalism and medical expertise. They very patiently took a blood sample from her hand as the veins in her arms aren't easily accessed. We appreciate the ability to run her blood and do an x-ray on the spot. The recommended treatment and supplements have worked!

I had a great experience here! I have Kaiser insurance and woke up with a swollen, painful eye, so…read moreI decided to come here to be seen. Everyone was so kind and professional, and I was seen right away. The doctor came in, took a look at my eye, explained everything, and sent a prescription for eye drops directly to Kaiser. The entire process was seamless and easy. As an Operations Director for an orthopedic office, patient care means everything to me, and you can tell the team here genuinely cares about their patients and enjoys what they do. I really appreciated how well I was taken care of. Thank you!

Best experience and very kind staff all around, front desk, lab and back office support staff were…read moreall super sweet and friendly. I would especially like to thank Dr.Bhukhen she has helped me with so much of my health concerns and takes the time to hear me out and has helped me get through so much with my personal health all around. Thank you for all that you do Dr. Bhukhen. -Remy

I'm currently leaving after probably my most enjoyable vaccine appointment yet, with Griselda, she…read morewas wonderful. I do want to shout out and thank my pcp Doctor Tamesis for the consistent care he's provided me over the years. I've spent the last couple years in clinics, offices, hospitals, and waiting rooms trying to get a mess of intertwined illnesses diagnosed and treated. I wouldn't have been able to access so much of that if Doctor Tamesis hadn't listened to me, believed me, and either ordered testing or referred me to someone who could. Emotionally, those years were isolating and bleak. He didn't give up on me, or get frustrated with me, he did everything he could to help. I am grateful he was my doctor. So, I figured he deserved some recognition for how much care he's provided to me in my times of need.

Dr. Chima is fantastic, as is his MA, Charity!…read more I've been going to this office for a few years and Dr. Chima has always been a wealth of knowledge, understanding, patient and thorough. Charity is ALWAYS happy and cheerful The front office staff is not super warm - well not really warm at all.. and they don't exhibit great eye contact which is a pet peeve of mine considering I used to do that same job years ago... but it's a small price to pay for the physician and his support staff.

Disrespectful. Unprofessional. Dismissive. Arrogant. I…read morecan't believe that I was a patient of this practice for 10 years and ultimately treated like this. I was assigned Dr. Roy Harris as my PCP. Although I prefer to have a female PCP, I was okay with scheduling all of my appointments with his NP Janina. She was awesome, but eventually moved out of state. I then scheduled with NP Wendy and was happy for the most part with the care I received. At around the time she retired, the practice brought a female MD on board. I thought, "Great, I can finally have a female MD as my PCP!" Her profile described her as exactly the doctor I had been waiting for. When I called the office to schedule an annual physical with her, I was told NO because Dr. Harris was my PCP. I told the scheduler that I was not comfortable with a male performing a physical and asked to change my PCP to Dr. Michelle Do. I was told that had to be "approved" by someone named Cynthia in the office and I would receive a call back later that day. While awaiting the call back (which never happened), I started reading reviews online and was appalled by the multiple negative reviews of Dr. Harris specifically. At that point, I was not just uncomfortable with having a male PCP, but with him being my PCP. It took two more calls to the office that week to ultimately be told by Cynthia that I could NOT change my PCP assignment. It did not matter to her that in 10 years, I had never had one appointment with him or that I was completely uncomfortable with him. She claimed the practice has a policy about switching doctors. When I asked for the policy via my patient portal, she admitted that there was nothing in writing. Anyone in health care knows that if it is not in writing, then it doesn't exist. She was incredibly rude and dismissive. By the end of my phone call, the scheduler Roberta and Queen Cynthia confirmed the following: If I were a brand new patient, then I could choose Dr. Do as my PCP. Because I was already a patient, I no longer had a choice. (Whichever PCP a patient starts with is who they are stuck with.) If I wanted an annual physical with a female, then I could schedule with a nurse practitioner or physician's assistant. The female MD in their office was not a choice for me simply because my assigned PCP was Dr. Harris. Their supposed "policy" of not allowing patients to change their PCP is completely disrespectful. Brand new patients have a choice but established patients do not. Their website claims to "deliver personalized health care" and that their "philosophy is to provide individualized care", yet they will not allow patients to have a say in who provides their care. Horrible business model.

I am a female and visited this convenient location 2X in the month of April 2026. The 1st visit…read morewas great from the front desk to my care under a female MD to my release with good instructions. My 2nd visit about a week later for a different medical situation was great again at the front desk. However, this time I had a different MD: a male MD. This MD examined the area of concern and suggested 2 over the counter medicines to use for the next few days. His manner of interacting with me was overly friendly, inappropriate . Although this care center is not a Kaiser center, it does accept Kaiser-covered patients. I am grateful for that. With over 35.+ years of Kaiser Medical office visits, no male MD from Kaiser has ever interacted with me in a way that felt too friendly or inappropriate. I most certainly will go back to this urgent care location; all the other personnel were great, but I will choose to see another MD.

They don't honor their own advertised price. We called days in advance and confirmed with staff ,…read moremade an appt and was told upon arrival that their advertised flyer for a sports physical would not be honored and was high school students only. Even though no where on the flyer it said that.

I'd been sick for a week and started coughing up blood, so I went to urgent care and I'm so glad I…read moredid. The front desk staff greeted me right away, and the nurse, Raya, was incredibly kind and patient. She really took the time to listen. The doctor ordered a chest X‑ray and nasal swabs, explained everything clearly, and sent me home with a solid treatment plan. Everyone I interacted with was caring and professional. Excellent urgent care experience. A+ service.

I went to urgent care yesterday. My shoulder is super painful, I can't lean my head back with out…read morecrying. I had to hold my arm in order to avoid moving the shoulder. I was given some lidocaine shots in my muscles some muscle relaxers and they said they "don't give pain killers". If you have pain do not visit them at all. They will not help you. I'm a long term patient at Sutter. Never taking narcotics before from them. I see my pcp a few times a year with a long history with them. I was still not trusted. The doctor that helped me was kind and thoughtful, but would not support pain management. I was open to going to the hospital for observation and this was refused as well. I will be seeking a different pcp and care team. Knowing if I am ever in need I will not be helped.