The experience was excellent. It was my first visit at this location (Plainview)…read more It was an easy online process for providing insurance information and scheduling an appointment. Check in was done through a text link on my cell phone. I was the only patient at 6:30 am, perhaps because of inclement weather. The waiting room and laboratory were relatively clean. Sultan, the lab technician, graciously informed me about Quest's new policy of putting a $100 debit/card hold on every patient's account before any lab test is done. I complied, and I will now contact my insurer to verify the legality. He effortlessly drew my blood for a fasting lab test. I was in and out in less than 15 minutes, and my arm remained bruise free hours later. The Quest app notified me of my results the next morning. I have been to most of the Quests on Long Island because I need frequent blood work. I am giving this location minus one star because of the $100 hold.

The woman tech in the Plainview office was very unprofessional and uncaring. I was called in and…read morethen left waiting in the room for so long. She didn't even seem to care and kept complaining and having trouble with the computer.

The care and professionalism at this lab location is unmatched!!…read moreThe staff is kind and friendly. My experience here is wonderful!

I would give Northwell labs in Syosset 10 stars if I could. I have been going here for years. The…read morestaff are so efficient, kind, gentle, and caring. I have been to other labs, and there is no comparison. Never a long wait wether you have an appointment or not.

I've been going to the Plainview Enzo labs for all of my blood work this past year. I go bright &…read moreearly between 6:30 & 7am. Staff is always pleasant & efficient. Highly recommend.

Waited over an hour for them to figure out that they can't administer my test because their codes…read morechanged. I'm pregnant with thyroid issues and called ahead of time to make sure I don't need an appointment and don't need anything else for them to do the test. Apparently the forms they use and codes changed yesterday and no one bothered to mention it. They spoke to my doctor (had to get her on the emergency line) and even after she verified what she needs from them they refused to administer it because THEY DONT KNOW THEIR OWN CODES. I literally took the day off to do this and will now have to call out of work again to do this in a different lab. DONT COME HERE.

My experience with Labcorp, in Rockville Center was excellent…read more The gal, Tarisa was 100% Susan

The service at this place is awful, they make you wait for a long time, I don't recommend using…read morethis lab, the manager has a very negative attitude!!

Will never go back My appt was 12:30. At 1:15 still didn't…read moretake me women next to me jet appt was 12:10 they just took her at 12:45. I walked out No one to talk to all computerize. Then a nurse goes to lunch with all these people waiting

NEVER use Quest. Been waiting 2 hours to pick up a prescription which was faxed twice. They said it…read moretake a half hour fax to come over. My doctor's office them faxed it 2 more times. In the meantime they closed for the day. Came back the next morning waited another hour to pick up what I needed. (I printed out the script from my doctor). After having a melt down the supervisor came out picked it off the self which took one minute. I would like to give them a zero rating. They are also rude and incompetent.

Let me start by stating that the front desk staff are awesome. They deserve six stars. They…read morerecognize old and new faces and are eager to help newbies, like myself get checked in efficiently and with such kindness. They also go over any concerns you have if you ask about it and try to address them prior to. I was worried about dehydration and my kidneys with my first time doing IV Contrast. The nurse took my blood to test my creatinine levels and as a precaution gave me a salene dose pre and post IV contrast. The one star is for what happened on the other side of the door. I was there for a brain scan to rule out something. On the forms and every time I spoke with a nurse or an MRI technician I mentioned that I have rods in my back, to forewarn about pre-existing medical issues. After the scan, I was waiting for the male nurse who got me situated with the machine to finish up putting things away so I could have his arm for an assist in getting up off the table safely and to avoid hitting my head on the mould (to secure my head during the MRI) around it. A female nurse came in and asked me if I needed help getting up. I said, "Yeah, I have a bad back and I get dizzy." That right there was her first clue. She put out her arm and I trusted that her as a healthcare professional would know what to do. NOPE. I grabbed her arm and she pulled me up quickly at a 90° angle and I screamed in agony and then she dropped me back down to the table. Immediately since, I have been experiencing new issues; significant loss of motion, increased pain, and my back buckles when I walk nowadays. It's the scariest thing. I'm pretty sure she tore something like my gluteus. I don't know for sure and I just recently (few weeks ago) had my back and pelvis scanned. Do they have any idea how difficult it will be to request another one shortly after? My range of motion prior to visiting on 11/12/24 was really good (in consideration of my pre-existing back issues). Now, I can't walk without extreme pain and stiffness. I can't sit and scooch to one side without tremendous pain. I can't lie down on the side that was affected by her pulling me up without being in agony. I can't sleep without waking up to pain each night. My walking step strides went from average steps to baby steps with additional new pain. She knows who she is if she reads this and though it was unintentional and an accident there are some basic fundamentals she should know prior to working in a place that has people coming and going with all sorts of issues.... NEVER LEAD WHEN YOU'RE THE ASSIST. Her arm was supposed to be there for support, not as the pull. I rotated to the side and used the male nurses arm after that snafu and he did it right. He didn't try to move me any which way and just allowed me to get up at my pace. Happy scans!

I've been here over the years for various imaging tests. The…read morecounter staff is always polite and efficient. And the technicians are always professional, caring, explaining the details of whatever imaging you're undergoing, helping to ease any anxiety. Clean facility. Professional operation.

Quick service. I was in and out in about 10 minutes…read more Just make your appointment and you will be handled quickly. Very polite, friendly service.

This Hempstead Turnpike location stays busy, so scheduling an appointment in advance is…read moreessential--walk-ins are not recommended. The check-in process was smooth and efficient. I completed it online and easily added my Check-In Pass to Apple Wallet for quick scanning--very convenient. Kristin, the phlebotomist, verified my information thoroughly and performed the blood draw with precision and care. I barely felt the needle. I'm deducting one star for the restroom cleanliness, as there were no wipes available for urine samples. Otherwise, a professional and well-organized experience.

Clean, professional and a terrific experience. I have difficult veins to find but the tech was able…read moreto do it in one shot and she was gentle.

Bring a mask, id, insurance cards/payment…read more Surprised with the low reviews, fortunately my visit was terrific. I have tough veins to find, the young lady got me in one shot. The reason why I am giving this five stars is the time it took me to get done. Basically sign in conveniently via one of three digital ipad looking kiosks. Get a mask if you forgot to bring one, get called, get shot, and out you go. I think I was done in 5 minutes, I showed up at 8:40 AM on a Tuesday and was out at 8:45 AM. Parking might be a challenge on some days, but today I got street parking right in front and nothing went wrong. Why wouldn't I give it five stars? If you need to get blood tested and you go here, I wish you the best in your blood drawing experience