Top quality service, the staff is amazing. Ms. Tiffany and…read moreMs. Britney were so kind, knowledgeable and understood the importance of treating patients with good care. From the very first call, I've received nothing less than excellence. Highly recommend. They made this experience for my mother so much better. Thank you, Ladies!

I've be been to Temple and Jefferson hospital for MRIs aand this location by far is the most…read morepleasant, professional, personable and organized. I did arrive late and Ms. Brittany said no worries that I would be next. I was so happy because I didn't want to reschedule. When I arrived the office was warm and Ms. Brittany was very friendly. We had a couple of side bar conversations about the state of the world we live in. It was nice to just talk to someone. The process for the procedure was seamless. My paperwork was partial complete so it took me no time to finish. After waiting I was quickly seen by the technician. She was very personable and sweet. She explained the procedures and what I needed to do to get great images. During the process I fell asleep. She told me one of the images had to be done because I moved. I knew I had moved when I woke myself up. She redid it and within 5 minutes I was done. She then explained that a copy would be sent to MRCP and I asked for a copy. She did the copy of images literally in 3 minutes. By the time I came back from the restroom she was done. This was a easy experience and if I ever need an MRI I am most definitely coming here and you should too.

I had to bring my daughter here to get routine bloodwork done. I didn't make a appointment, just…read moretook a chance and went. You have to go over to the kiosk to sign in. It even scans your insurance card. I don't understand what the receptionist is for, because the kiosk does the whole registration :/ They called her in the room soon after the sign in. My daughter has developmental issues and needs a little extra care . The young lady( Cathy) was so good with her. She draw her blood and she barely knew it was happening. Her coworker ( Monica ) held her hand and kepted her calm. It was a very pleasant experience for my daughter and for me. Thank you all so much! Keep up the good work!! :)

I have been here before- (the office in Wyndmoor, PA) and had a reasonably good experience. Yes,…read moreoffice staff can be rude and we would all rather have them be nicer. Last year, blood draw was done very well. The year before, not so great. Last year, when I went there, I was asked if I had an appointment and, at that time, was told that it was possible to make one (which I hadn't known.) Today, I tried to make an appointment online. When you get on their site, you're referred to a phone number to make an appointment. When you call that number, you get a recording that says the number is not in service. Then, HOW do you make an appointment?

The positives: easy to schedule an online appointment and to check in once you get there…read more Negatives: There was no where in the room to hang a coat. The person who took my blood did not introduce herself, the seat provided was very difficult to get into, the phlebotomist did not communicate in any way. I am short and the arm rest was above my heart level making it hard for the blood to flow. Instead of lowering my arm, she kept jamming the testube further in making it very uncomfortable for me. No apology... a robot might have been better. Lastly, and this is a continuing problem at this particular location in Manayunk, there is NO soap in the bathroom where you give urine samples. There are no paper towels and there is no trashcan. This is a major hygiene issue!!!

HORRIBLE!!!!! But there is no zero stars! We've been going here for years and Annette always made…read moreit a fast, pleasant and overall positive experience. This day Annette was not there and the lady who did show up LATE was slow, rude, and unprofessional. The waiting room was mobbed and we learned quickly that multiple people were there for the 3rd or 4th time in two weeks because of issues with staff not showing up, computers down, staff not having the proper supplies, being short staff, not opening on time or waiting so long beyond the appt time they had to leave!! As we sat there, the only staff (the rude lady) opened the door 20 minutes late and screeched "if you don't have an appt I won't get to you today" and started to close the door. WHAT? Someone asked her about all day and she said yea all day and shut the door. There was an elderly woman in the lobby very upset who asked her multiple times over an hour for help and she said she was busy and would help her later. She then came out and told a man who had been waiting over 45 along with uis that she didn't have the proper "container" to take his specimen. He announced he had been there twice before with the same outcome and sad he confirm the delivery of the container came in two days prior. Meanwhile there are 15 minute appts intervals but in over an hour this rude woman had only taken in 2 people and send one away (remember she sauntered in LATE with no apologies to the small crowd of people in the hallway freezing). She walked in with her coffee and then unlocked the door from inside a few mins later (heard the lock) and no word to come in, nothing). She was the worst supposed professional I have ever seen and needs to be fired. At least two people waiting over an hour were calling their doctor offices reporting the whole thing. Another man walked in and saw who was working when she opened the door and he announced he was leaving after comgin twice before and the same lady treating him and others poorly. I don't know who this lady was but she was a nightmare! I hope Annette is still there and maybe had the day off or if not I hope she comes back because this lady needs to be gone!!

This place is horrible, do not recommend. All of the employees were rude and made fun of a friend…read morewithin earshot of her the entire time she was there. Go somewhere else if you can

Made an appt. at this location after a horrible experience at the location down the street. Now,…read morethis will be the only location we use for blood draws. Extremely nice technicians and so skillful, even for hard sticks. Make an appointment ahead of time to minimize your wait.

I came in for pre-employment drug screening. I didn't have an appointment and arrived around 10 am…read moreon a Thursday. It was a bit difficult to find as my GPS (google) directed me down a side street when the business is actually on Germantown ave. I found it two doors down from the eye doctor on the corner. I think this may be a new location. I was able to easily check in using the Ipad in the waiting room. There was no one else waiting so I was called back in 2 or 3 minutes. The process was much more involved than I realized. I produced my paperwork and ID, had to lock up my outer clothing, phone, and purse, selected a sample cup, had 60 seconds to produce a temperature appropriate sample, then watched her seal the sample and signed the paperwork. The whole process took about 10-15 minutes to complete and was very quick and easy. The technicians were affable and friendly.

Very handy location and accessible by public transit. Great to see the new businesses that have…read moremoved into this (fairly) new construction on Germantown Avenue. Quest now has an easy electronic check-in, using a smart phone, although they are not usually very busy, and checking in on paper is not a problem. I usually schedule in advance online, and they seem always have convenient appointments available. The waiting area is comfortable and clean. The phlebotomist does a great job, quick and painless. The other great thing about this location is that it's across the street from Mt. Airy Breakfast & Lunch, one of my favorite diners in the area. So you can pop in early, get labs done, then head across the street for breakfast. Then, for the G-town Ave trifecta, take care of your banking in the Philadelphia Federal Credit Union next door. Okay, need stamps or need the mail something? Post office is right there. Isn't Germantown great?

Honestly, I saw the reviews and was a bit scared to come to this Labcorp, but it was the closest…read morelocation to me and I figured I'd roll the dice. I experienced none of the issues a lot of folks noted. Further, I found the staff friendly, easy to interact with, and generally pleasant. I tried to book an appointment on-line, however, they had no open slots but could accept walk-ins. I had a light schedule so I figured why not, as I only needed a blood draw for a routine check-up. There were a few folks ahead of me, but I didn't feel like I waited that long, maybe 15ish minutes. There is plenty of parking in the back. The office itself has a rather small footprint and is on the middle floor. Signage to find it from other floors is a bit light, but security can point you in the right direction if necessary.

I have an extreme fear of needles and the staff at this LabCorp were so kind and understanding,…read moreespecially the woman who actually took the blood sample. They made accommodations for me, and I am very grateful for their understanding approach, high level of professionalism, and their gentle approach.

The staff is friendly and the doctors and nurses are knowledgeable. Shot out to Ms Geraldine, she's…read morea fantastic nurse

I had a marvelous 1st appointment with Hannah Mills, DNP,FNP-C, and she…read morewas exactly the awesome person that I heard she was from the other clinic staffers and patients! Her professional and patient demeanor instantly put me at ease. She was concerned and she answered each of my questions with the appropriate plain language so that I easily understood my medical issues and pending treatments. She is without a doubt, someone who should be cloned because of her very welcoming attitude. She is exactly someone who should be in patient wellness! Thank you so much for making my office visit pleasantly memorable! I wish that I could add 100 stars! Warmly, a very satisfied Oak Street patient! BDW

I made an appointment here weeks in advance. My appointment was at 11:15 am. I arrived at 11:10,…read morewalked to the back and checked in at one of the kiosks. It told me that I would receive a text when they were ready for me. There were a lot of other people waiting so I wandered around the store to wait. After not hearing anything, I went back at 11:30 and everyone was gone. There were signs on the kiosks saying they were closed. They clearly do not honor appointments or care about providing timely service, especially when you have to fast for the bloodwork. Avoid this sorry excuse for a business at all costs.

Quick and easy - didn't make an appointment, walked in at 8:20 walked out at 8:30. Based on the…read moreother review, I imagine they operate first come first serve regardless of appointment.

Not one to be excited over lab work or needles but I can say this....This is thee most high…read morevibrational places I have ever been to. 1) Staff is professional and Happy. Yes happy to see you speak to you everything. 2) CLEAN 3) FAST 4) MUSIC and GOOD a music too. 5) KIND they were very kind to the clients Winner Winner Tammy K. You are missing out.

Unfortunately, this was one of the worst lab experiences I've ever had. I arrived at 8:45 AM and…read morewaited until 10:30 AM without my name ever being called. I understand appointments go first, but the pace was unbelievably slow -- in almost two hours only a handful of people were taken back. It honestly makes you wonder how understaffed this location must be. There were people who had been waiting even longer than me and were still there when I finally left. I even tried booking an appointment a week in advance and couldn't get a morning slot, so walking in was my only option. Now I've lost an entire month trying to get essential lab work done. To make matters worse, the waiting room was uncomfortable in every way -- overcrowded, stuffy, poor ventilation, and frankly tough to sit through for hours. Expecting people to wait 3-4 hours in those conditions is unreasonable. LabCorp needs more staff, better scheduling, and a serious upgrade in patient flow (and maybe some airflow too). This experience was exhausting and unacceptable. Patients deserve better.

I don't understand how they open at 8am and I have called four times between 8-10 and no one answersread more

Dr hornstein is very rude, condescending, ignorant, borderline racist. Did not seem to care about…read moreme at all. Just viewed me as another patient /client complaining about their problems. Christine did not contact me properly and wasn't professional when it came to discussing my MRI results. It took me weeks and not one phone call once they received them. Did not bothered to upload to my charts. Lied,made up an excuse to why I wasn't contacted. Saying that the person who I left message with gotten fired so they never received my message. Ok cool but you are still aware that me as a patient am waiting on results in which your office received and still no one bothered to contact me. Hornstein Did not listen to me. Did not want to listen to me. Every time I'd talked he put his head down and close his eyes,as if he felt some type of way of me speaking. As if I was only there to briefly explain myself. He would give me HIS diagnosis and that was what I was to accept. My opinion DID NOT MATTER. He isn't intelligent at all. He clearly doesn't understand the human body and how nerves in the body work. He has weak unintelligent people around him allowing him to speak to people in such a way. His assistant christine seemed as one of those weak unintelligent people. Putting her head down and not speaking up as to why he was speaking to a patient the way he was. She called me weird to another co worker for asking them for a referral to another doctor. How am I weird for asking for a referral when I am not aware of who exactly to ask. I was simply crossing my t's and dotting my i's. Ewwww. No!