Where is option "no star" ? Terrible ... very long wait. One…read morethe nurse has an attitude with the patients.

A while back I wrote about the intolerable service at Quest Labs in Lewes, DE. Since 2023, I…read morehaven't used this service and don't intend on ever going back. The management to whom I sent a letter basically ignored me. When in the Delaware Beach area I now go to BeeBee on Route 24 and in Connecticut, Nuvance Health.

Very impressed. This is not the Labcorp setup that I'm used to from the larger cities where duties…read moreare separate. Here, the same two people who check you in are also the ones who do the actual bloodwork. Even though the lobby was almost full, I didn't wait longer than usual. I wish I could remember the name of the person who got me because I'd throw a ton of compliments her way. Not only was she super friendly, she was also highly competent wielding that needle! No pain, no bruises afterwards.

Your website says hour's are till 3pm. I drove 2hrs and 42 minutes to get there. Due to…read morecircumstances beyond my control I didn't arrive until 2:45 and the office was already closed, locked and dark. I cried. If there is a cut off time for patient arrival it should be posted!

They literally try to steal money. They keep sending the same bills over and over again even after…read moreI overpayed. Not only will they not refund me, they keep saying I owe them after paying $60 over. The Billing department is illiterate nor knows how to answer when you call.

Labcorp always does an excellent job in performing my blood tests…read more Their staff is very professional and helpful. James Durante.

I could not recommend this company enough! I had Nicole come out to my house for lab work for my…read morenew job I needed. I'm from out of town & finding a place to get labs done can be overwhelming! I could not be more appreciative of her, for her professionalism & gentle touch! I'm a hard stick & having someone who got me on the first stick will make me use this company again for any of my lab needs!

From the owner: Now doing peekaboo at our Milford location dot testing non dot test and DNA read more

One tech at 6 am!!!! There's many ppl here for blood work and there is ONE tech! There should be at…read moreleast 3 techs on first thing because ppl get their blood drawn early when fasting.

Recently Had To Go2the LAB. Very Welcoming Environment, Organized, Fresh Scenic View, Great Staff--…read moreVery Skilled In The Phlebotomist Arena ...Didn't Feel A Thing

Letter sent to Quest after my experience at their Dover facility on 8/2/2021:…read more I am a long-time Quest patient and have always touted my satisfactory experience, as compared to LabCorp. And I would like to take the time to report to you my experience at your Dover location today and why I'm never going back there ever. I arrived at approximately 8:25am and was 3rd-in-line at the entry kiosk (or whatever it's called) where patients type themselves in. No Quest employee was in the room. An elderly man was trying to enter his information and seemed hopelessly lost and confused, tho to his credit, he kept at it. After awhile, the lady in line directly behind him attempted to render assistance. She too became confused and a woman in the waiting room got up and assisted. She returned to her seat but then had to get back up and assist the woman as well. [Your data entry system is confusing. There needs to be a person from Quest there to assist.] I entered my info at ~8:40am and selected the earliest appointment option, 9:20am. I went out into my car to kill some time. At about 9:05am i returned. At about 9:10am another person was called whom the Video Display on the wall indicated had the same 9:20am appointment time as me. At 9:15am a man came in, entered his info and stood waiting. He was called back almost immediately. 9:20am came and went. I am the only person in the waiting room at this time. 9:25am. I am the only person in the waiting room at this time. 9:30am. I am the only person in the waiting room at this time. 9:35am. I am the only person in the waiting room at this time. At this point I am agitated and decide to stand at the entrance of the phlebotomist alcove to prevent them from ignoring me any longer, or another patient waltzing in and past me. At about 9:40am i am called back to Cubicle #2. To my misery, it's Wait-Some-More! The phlebotomist who directed me became engaged in a clerical help session with the phlebotomist in Cubicle #1. After almost 10 minutes of listening to this back-and-forth, I could no longer contain myself and called out, saying something like "How 'bout you take care of me and then go back to your clerical work because I GOTTA GO!" They acted like they didn't hear me, continuing, but for less than a minute. My phlebotomist was then abrupt with me but did her job. I will never go back. Ever. Nothing at LabCorp was ever as bad as this experience.

I should have known better than to think the woman working at Quest would have the courtesy to let…read moreme know that, even though I had waited 45 minutes, scheduled appointments will always take precedence. It makes sense, but I actually thought it was mostly walk-ins. It's funny, also, how long these scheduled appointments took! Lots of chatting going on. I say I should have known better based on a previous experience. I arrived after work and was there about 20 minutes before closing. Wow was she ever agitated with me! Luckily she got me taken care of in about 5 minutes. I was grateful she told me about all the paperwork she still had to do after I left. I SO enjoy having an illness and hearing all about the trials and tribulations and how very much I am inconveniencing the phlebotomist. A real class act this employee is! (Said with utmost sarcasm!). What a difference a kind word would have made in my day. Happily, the hospital doing the rest of my testing today can also perform the blood test. I will never go to Quest again.

Top notch service. The Somers Point Labcorp is clean and efficient..ample parking. Technicians…read moreare amazing & friendly. I highly recommend Somers Point Labcorp!

Today I had a scheduled appointment at the Somers Point,NJ location. I made the appointment by…read morecalling 1-855-277-8669. as the website wasn't working to schedule my appointment online. I gave my confirmation number to the person at the desk and they said they needed a QR Code and couldn't look up my appointment with my confirmation number so I was treated as a walkin. Can someone address this problem with the office there and teach them how to look up an appointment with a confirmation number as no QR Code is provided with a telephone appointment. I had to wait a VERY LONG time as the waiting room was full when I got there for my scheduled appointment! The incompetence here is frustrating.

If you need bloodwork done, at least the RN is professional. The rest of the staff is a shit show…read moreand you are better off breaking into a vet clinic and stitch yourself up like the 3rd Terminator movie's John Connor. I attempted to go here twice. The "desk person" had 8 people in the waiting room the first time I visited. The woman who I can only guess was educated by the public grade schools of Baltimore couldn't get a single name on the charts right. The names were John, Barbara and myself. These are common names in the English language. She couldn't read them off the charts!! Later, when I tried to explain that I have insurance, she said she ran it in the computer but she was told that I would have to pay out of pocket. I explained to her that is not possible. She said she would run it again. I sat back down. I watched her for 7 minutes where she didn't even touch the computer. She called me back to the desk addressing me as Robert, (my name is Justin.) I advised her that I watched her the whole time and she never even looked at her computer in the time much less typed on the keyboard. (I don't know if she can even type at this point.) I left without my blood work that day. Months later, I returned. A different "desk worker" took my forms. Again, these forms clearly show I have health insurance. Because she couldn't be bothered she wanted me to just pay cash. After the 4th time showing her paperwork, she growled and told me to "sign here." I get the test results back and they listed my testosterone well over 1400. ( I am a 50 year old male who naturally remains in the mid 200s without doctor's care, so this is scientifically impossible even with injections.) After 2 hours of trying to contact the lab folks in New Jersey, I was told "I'd just have to do the blood work again!!" The RN's seem ok, but these "no child left behind" desk workers are lazy and will try to get you to pay out of pocket rather than filing one piece of paper. I was able to redirect my doctor to Atlantic General. Health care sucks these days, but these "don't care/not my job" folks have no business in health care.

I don't usually write reviews, especially not for anything medical related, but I've had a chronic…read moreill illness for about 2 1/2 years and have had to get tons of bloodwork done. I've had some pretty bad experiences- but this morning was probably the most pleasant one I've ever had. The ladies at the front desk were super sweet, there was no weight. I went at 6:30 in the morning on a Wednesday. And the blonde woman who took care of me was so nice, very quick and she knew exactly what she was d. Found my vein instantly and the entire thing probably took a total of 10 minutes.

The imaging center is very clean. The staff are all friendly and professional. I have never waited…read moremore than 15-20 minutes even when it is crowded. Keep up the good work.

Beebe no longer takes appointments for urgent care or lab work. Go in and sit sometimes for hours…read more Beebe continues to deteriorate healthcare services in slower lower Delaware.